SECO News, February 2018

Members, mark your calendar and plan to attend SECO Energy’s 80th Annual Meeting of the Membership on Saturday, March 24, where we will celebrate hitting our 200,000 meter milestone. I hope you’ll come celebrate with us.

The event is centrally located at our Sumterville Compound at 293 S. Highway 301. Registration opens at 8 a.m., and the business meeting including my CEO Report begins at 10:30 a.m. Watch for your official Annual Meeting Notice enclosed with your bill between February 8 and March 9.

SECO’s Annual Meeting is the liveliest party in town – it’s a downright shindig! Arrive hungry; we’re serving hot breakfast sandwiches, doughnuts, cookies, coffee and sodas. Registered members receive a special SECO gift and a copy of our 2017 Annual Report. Browse energy efficiency displays in the Energy Showcase and visit with our energy partners and SECO employees. Enjoy live entertainment by Margo Rochelle and Rodeo Drive Band. Meet the Board of Trustees – your fellow members who you elect to oversee the cooperative’s governance.

Our Annual Meeting celebrates you – our member. SECO is a not-for-profit electric cooperative operating for the benefit of and owned by members. SECO does not share dividends with stockholders or investors. Instead, and per the requirements of our business model and Bylaws, our margins are allocated to members themselves, used as equity for the financial health of the cooperative and returned/retired to the members upon Board of Trustee approval. Since inception, we have retired more than $57.8 million back into your pockets. It’s the “cooperative difference” in action.

New this year, we’ve developed an RSVP process to project member attendance for food and gift ordering. Let us know you are coming. Members who RSVP online and attend the meeting are entered in a drawing for a $300 bill credit.

Those members without internet access can complete the perforated slip attached to the Annual Meeting notice and enclose with the bill payment – or give us a call at (352) 793-3801 and tell us how many will be in the party. Keep in mind members still must register upon arrival to receive door prize and gift tickets.

This year, the Annual Meeting agenda includes a member vote of a Board-recommended revision to SECO’s Bylaws. Look for a copy of the revision in your billing statement that includes the Annual Meeting Notice. A copy will also be included in your SECO gift bag on Annual Meeting day. Before asking for your vote, we will provide an overview of the changes during the business meeting.

Also on the agenda is the all-time member favorite – drawing for door prizes. Grand prizes include a truck and a golf cart – each valued at about $5,000 and $1,500 in cash.

Other prizes include $1,000 in cash, two $500 cash prizes and two $300 bill credits. More door prizes (like iPads and gift cards) are available too, many of which are donated by local vendors and businesses that are also SECO members. The prize drawing begins after the business meeting and Bylaws vote.

There is ample parking, including disabled parking and shuttle service. If you require disabled parking, please have your disabled parking permit displayed prominently on your mirror as you enter the parking area. Employees will guide you to parking and shuttles.

Your official Annual Meeting Notice will arrive in your February or March billing statement. There is no need to bring the notice to the meeting. Just bring a copy of your bill and photo ID. Registration lines move quickly with our electronic check-in process when you have your bill and identification.

Join me, your fellow cooperative members and neighbors, SECO’s Board of Trustees and our employees for the 2018 Annual Meeting of the Membership.

I’m looking forward to seeing each of you.

Sincerely,

Jim Duncan

Chief Executive Officer

Read the full February 2018 SECO News online.

Sunshine State Stats, November 2017

November 2017 was slightly warmer than the previous November, so members may have been running their HVAC units more frequently than last year at this time. Thus, your November bill this year may be higher than last year’s November bill. The average temperature came in at 69°, while November of 2016 had an average temperature of 68°. Rainfall came in at 1.51 inches compared to last November at 0.03 inches.

There were 132 cooling degree days and 7 heating degree days for November 2017, while last year there were 118 cooling degree days with 27 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature at a particular location is than 65°F. In other words, if the average temperature is 60° degrees outside on a particular day, there are 5 Heating Degree Days for that day in that location.

This December is forecast to be similar to last December with precipitation being higher than normal. At the time of this writing, a cold front is forecast to creep into Central Florida around December 7 with lows in the 30s. Therefore, heating costs will increase electric usage and bills. Per ENERGY STAR, you can save 3-5% annually on heating costs for each degree lower you set the thermostat during the winter. And you can save up to $180 annually with a programmable thermostat.

If you want to check historical usage, log into SmartHub to view past bills and charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator. If you want a member of our Energy Services team to come to your home to perform a free energy audit, contact us today to book an appointment.

Sunshine State Stats, October 2017

October 2017 was slightly warmer than the previous October, so members’ usage and bills may be slightly higher than in October 2016. The average temperature came in at 77°, while October 2016 had an average temperature of 75°. Rainfall in October 2017 came in at 2.63 inches compared to last October at 1.90 inches.

There were 379 cooling degree days and 15 heating degree days for October 2017, while last year there were 332 cooling degree days with 0 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature at a particular location is than 65°F. In other words, if the average temperature is 70 degrees outside on a particular day, there are 5 Cooling Degree Days for that day in that location.

Degree days are measures of how cold or warm a location is. A degree day compares the mean (the average of the high and low) outdoor temperatures recorded for a location to a standard temperature, usually 65°Fahrenheit (F) in the United States. The more extreme the outside temperature, the higher the number of degree days. A high number of degree days generally results in higher levels of energy use for heating or cooling. Learn more about temperature’s effect on energy usage.

November’s temperature forecast is fairly close to normal with an average of 68 degrees. Precipitation is forecast to be higher than normal compared to last year. Consider keeping your heating thermostat between 68 to 70 degrees or lower during the cooler months of the year to lower your energy use.

SECO Energy Voted Best Utility in Marion County

SECO Energy members in Marion County have cast their ballots and voted SECO Energy as the best utility in the Ocala Star Banner’s Official Readers’ Choice Awards Best of the Best 2017. The top-three utilities this year are SECO Energy, Ocala Electric Utility and Duke Energy, with SECO taking home the top prize.

SECO Energy has served Marion County members since the cooperative electrified homes in rural areas in Sumter, Lake and Marion Counties in 1938. SECO now serves almost 200,000 residences and businesses – with over 55,000 of those in Marion County. SECO’s Member Service Center located on Southwest 60th Avenue in Ocala is open Monday through Friday with walk-in and drive-thru facilities available to serve members. This location also serves as a home base for 40 of our local Operations, Member Services, Meter Reading and Warehouse team members.

CEO Jim Duncan states, “Thank you, Marion County members, for voting SECO the best utility in the county. SECO and its employees are dedicated to providing members with safe, reliable, affordable power, while providing exceptional customer service. As your local, not-for-profit electric cooperative, we put our members first.”

Duncan added, “SECO Energy is proud to have a role in Marion County’s growth, and is an active community sponsor in the areas we serve. Almost 100 of our employees and their families reside in Marion County home. We are thankful for our members and their satisfaction with SECO.”

This is the second consecutive accolade for SECO after being honored as best utility in 2016’s Best of the Best in Star Banner’s Readers’ Choice Awards. SECO Energy achieved national recognition after winning its third consecutive J.D. Power Award in 2017. The cooperative is ranked “Highest in Customer Satisfaction among Cooperatives (2017 & 2016) and among South Midsize Utilities (2015).”

“Like” SECO’s Facebook page and “follow” the company on Twitter for news releases and cooperative updates.

Hurricane Irma Aftermath: Disaster Aid Resources

As a result of the damage caused by Hurricane Irma, every county in SECO Energy’s service territory is eligible for the Federal Emergency Management Agency’s (FEMA) Individual Assistance and Public Assistance programs. Local, state and federal officials have allocated funds to rebuild Florida. The programs provide financial assistance to eligible applicants affected by Irma. Please, contact the appropriate agency for your situation.

FEMA Individual Assistance: FEMA made every county in our service territory – Lake, Marion, Sumter, Hernando, Citrus, Pasco and Levy – eligible for Individual Assistance. Steps to begin applying:

Residents who sustained losses should register at www.DisasterAssistance.gov
If you do have Internet access, register by calling 1-800-621-3362
The toll-free telephone numbers operate from 7 a.m. to 10 p.m. (local time)

Disaster Unemployment Assistance (DUA), call 1-866-487-2365. To be eligible, individuals must:

Not be eligible for regular Unemployment Insurance (UI);
Be unemployed as a direct result of the disaster;
Be able and available for work, unless injured as a direct result of the disaster;
File an application within 30 days of the date of announcement of DUA availability;
Have not refused an offer of employment in a suitable position.

Information for Small Businesses: Governor Scott has re-started the Florida Small Business Bridge Loan Program to assist small businesses affected by Irma. The program is intended to provide short-term, interest-free loans to small businesses that have sustained physical or economic damage. The application period runs from September 14, 2017 to October 31, 2017. To complete the application or find more information, visit www.floridadisasterloan.org. Reach the Florida Small Business Development Center Network – which runs the loan program – at 1-850-898-3489.

Flood Insurance:

- If you have a National Flood Insurance Program (NFIP) flood policy, you may be eligible for reimbursement of actions taken to protect your property. Call your insurance agent to learn more.
- To file a flood insurance claim under the NFIP, contact your insurance agent immediately. You may also call 1-800-621-FEMA (3362)

If you need help with utility payment, contact Florida 2-1-1. As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Copper Crooks Slow Power Restoration

During the recent Hurricane Irma power restoration effort, SECO Energy fell victim to thieves who stole copper feeder line from three local substations. The thefts occurred in Sumter County in the communities of Webster, Lake Panasoffkee and Croom-A-Coochee/Clay Sink. The thieves slowed power restoration to local residents.

SECO approximates the theft occurred sometime between Thursday, September 14, and Saturday, September 16. In Webster, thieves took off with 464-feet of line from 516 NW 3rd Street. In Lake Panasoffkee, 1,006-feet of line disappeared from 3417 CR 421. The largest amount of line was stolen from the Croom-A-Coochee/Clay Sink area, 4,726-feet was taken from Porter Gap Road.

Thieves steal copper wire to sell the copper for scrap value, the value of which can add up quickly. It is always dangerous to touch any electric line, and if the thieves had encountered an energized line, they could have been seriously injured or killed. If you see a down line, always assume it is live and stay away, never try to pick it up yourself, call for help. SECO has notified the proper authorities, and asks citizens for their help. Please report any suspicious activity to the Sumter County Sheriff and to SECO.

CEO Jim Duncan states, “This act is criminal in more ways than one. I was saddened to learn that because of these crooks, residents in Webster, Lake Pan and Croom waited longer for power restoration. These members were already suffering without power after Hurricane Irma and these copper crooks created additional hardships. My heart goes out to these communities, and I sincerely hope the thieves are apprehended, charged and convicted.”

In addition to theft, SECO advises members to be cautious of any person or company claiming to be from SECO. SECO employees and contractors carry company identification and trucks are clearly marked. SECO will never call and harass members for payment, if you receive a questionable phone call, hang up and call SECO directly.

Learn more about SECO Energy’s commitment to community at SECOEnergy.com > Your Co-op > Community. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Hurricane Restoration Continues Across Central Florida

Hurricane restoration continues across Central Florida with SECO Energy diligently working to restore power to the over 110,000 members without power after Hurricane Irma ravaged its service territory. SECO crews along with hundreds of contracted line and tree crews are deployed to all counties.

SECO crews and contracted line and tree crews worked overnight restoring power to members. Because of the significant damage, SECO is diligently calling for more man-power and additional resources to speed up restoration efforts. SECO members were understandably frustrated yesterday with the seeming lack of progress and information on restoration activities. About half of SECO’s system was on the ground Monday morning after Hurricane Irma blasted directly through the center of its service territory.

After Monday’s restoration began and the overnight efforts continued, and 25,000 of the 110,000 members without power had their service restored. The following is a summary of Monday’s restoration progress:

More members will see power restored today and we will update social media and customer service as soon as possible. Please keep in mind that Hurricane Irma just left SECO’s service area late Monday morning. Even the storms of 2004 didn’t hit the area this hard with this much damage. It is unprecedented and SECO is doing its best to fully recover.

Seek shelter if you or your loved ones need power to run life-saving medical devices. Floridians can access www.floridadisaster.org/shelters for shelter information by county, including general population shelters, pet-friendly shelters and special needs shelters.

If you are using a portable or backup generator, never let it run in enclosed spaces. Generators emit carbon monoxide gas that is a silent, odorless killer. Ensure these are connected correctly. Do not tamper with a meter to connect a generator as this requires a licensed electrician. Safety tips and storm preparation tips are available on SECO’s website.

To avoid scams and dangers, do not accept restoration or tree trimming assistance from someone who is asking for payment on the spot and is not a SECO employee or contractor. Under no circumstances would SECO ask for payment in the field during a restoration event. Do not attempt to reconnect services yourself.

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

SECO Tracking Hurricane Irma as Governor Declares State of Emergency

SECO Energy is tracking Hurricane Irma and the impact the storm will bring to Central Florida. The peak of Atlantic hurricane season is here, and Irma is a strong storm that may target Florida later this week.

As of Tuesday morning, Hurricane Irma is a Category 5 hurricane and is located approximately 1,000 miles west-southwest of the Cabo Verde Islands. Thunderstorms associated with Irma are becoming more organized and conditions are conducive for Irma to continue develop and the intensity of the storm to increase. Hurricane Irma is moving west-northwest, and the storm is on track to affect south Florida as early as Saturday.

Governor Rick Scott has proactively declared a state of emergency for all Florida counties. The governor’s actions allow local governments ample time to gather resources well in advance of potential landfall. Currently, Irma is still too far away to determine its exact path, but SECO hopes the governor’s declaration spurs Floridians to prepare early and also allows comprehensive movement of utility crews, equipment and supplies within the state.

SECO employees are Storm Ready and waiting to respond if outages occur from Hurricane Irma. SECO is prepared for the possibility of inclement weather and would like to remind members that it is best to be informed and prepared. When storms threaten, supplies sell out quickly, now is the time to gather your emergency supplies and be ready to hunker down if Irma strikes Florida.

The National Weather Service recommends each household have enough food and water for each person in the house for one week. Stock your first aid kit, and include a 30-day supply of prescription medicines. Make sure your flashlights and weather radio are in good working order, with plenty of extra batteries. Fill your car with gas, and have cash on hand, gas pumps, ATMs and credit cards won’t work during power outages.

If you have a portable or backup generator, now is the time to test that it is running properly and you have an adequate supply of fuel on hand. Members can visit SECO’s website for storm preparation tips and view an emergency checklist. For members with smartphones or tablets, go online and bookmark SECO’s Storm Center for easy outage reporting and updates.

SECO News, September 2017

Duncan’s Digest

MEGAWATTS & MILLIONS

On November 12, 1938, the first employees of Sumter Electric Cooperative electrified 400 homes at the crossroads of Sumter, Lake and Marion Counties. Sumter Electric has since evolved from a small, rural electric cooperative into our d/b/a name of SECO Energy, and has grown into a regional, not-for-profit electric cooperative serving members across Central Florida.

SECO’s growth during its 80-year history is impressive. Continued economic development in our service territory, keeps us investing in new infrastructure and upgrading our existing system. When I joined the SECO team in 1979, the cooperative served less than 39,000 members. Upon becoming CEO in 1990, we served almost 70,000 members. Since then, SECO’s membership increased to almost 200,000 members – a growth rate of 186%.

Population booms create a greater demand for power. To keep pace, SECO makes investing in its electric system a top priority. As of July 31, SECO’s system wide facilities investment is $817.8 million, which equates to an investment of $2.77 million per month in SECO’s system.

Sumter County is growing with The Villages of Fenney and Southern Oaks, future home to 8,000 houses and numerous retail spaces. As a result, SECO is upgrading that area’s substation (called “Federal” because it serves the prison) from 12kV to 25kV and building additional feeders to increase capacity.

In its current configuration, the substation can serve 5,000 members. The upgrade brings the capacity to 25,000 members. The substation is currently equipped with a 34-megawatt power transformer. The upgrade adds two 56-megawatt power transformers with space for another 56-megawatt power transformer if/when needed. The Federal substation upgrade investment is approximately $3 million.

This system upgrade also gives SECO the ability to backfeed power to members served by other substations in the event of an outage.

In south Lake County, crews have already upgraded equipment at our Big Creek substation. In Marion County, crews are upgrading the relay equipment at our Oak Run substation that serves members in the western State Road 200 area. In northwest Marion County, work has begun to upgrade our Blitchton substation to increase its operating voltage and capacity.

Future power supply development by our wholesale provider, Seminole Electric Cooperative is a topic you’ll hear about in more detail soon. Seminole supplies power to 1.6 million Floridians, and the company’s plans for the future ensure an adequate power supply with a fuel portfolio that keeps costs and rates low but also expands the use of renewable energy. That said, SECO will continue to provide reliable power to current members and be ready to serve future members.

It is our pleasure to serve your family’s energy needs. Thank you for being a SECO member.

Lightning Buzz

Florida is deemed the “Lightning Capital” of the nation. It comes as no surprise that lightning is the leading cause of outages in SECO’s service area, and it creates a host of problems for our electric system. Lightning can strike power lines directly, causing a sudden increase in the electrical field. This sudden increase causes outages by tripping fuses, reclosers and breakers installed along the lines to protect the circuit. Lightning also plays a role in the second and third leading causes of outages – trees and equipment failures. Lightning strikes trees, causing damage to tree branches, trunks and roots. Branches and entire trees fall onto lines, bringing down poles and lines, causing outages. Lightning interrupts the normal operation of transformers, cabinets, fusers and breakers, and lightning can spark fires that damage electrical equipment.

Squirrels, birds and bears – oh my – they wreak havoc on SECO’s facilities. Bears use SECO poles as scratching posts, creating a weakened pole that could break and cause lines to fall. Squirrels, birds and snakes travel on SECO lines and cause outages. Birds build their nests on SECO poles and woodpeckers drill into wood poles to hollow out nests.

System maintenance is a constant and costly battle. During hurricane season and beyond, SECO is Storm Ready, equipped to respond quickly and safely to major weather events and occasional outages. If you experience an outage, use your tablet or smartphone to report it through Storm Center at SECOEnergy.com.

Energy Efficiency

Curb the Silent Demanders

According to energy.gov, a home’s water heater accounts for about 12% of monthly energy use. Follow these simple, easy tips to increase the energy efficiency of your water heater.

Install a timer that turns off the unit at night or when not in use.
Lower the temperature to 120º F.
Wash and rinse clothes in cold water.
Wash only a full load in your dishwasher on the shortest cycle.
Replace showerheads and faucets with low-flow fixtures.

It may be time to consider purchasing a new water heater, clothes washer or dishwasher. Look for the ENERGY STAR® label. Tankless water heaters use less energy, but the up-front costs are higher. ENERGY STAR reports savings of $135 a year by replacing a washer that’s over ten years old. ENERGY STAR-qualified dishwashers use 31% less energy and 33% less water than older models – a double-win for efficiency.

Searching for additional energy-saving advice? SECO’s Energy Services Specialists are available to answer your questions. Visit our website to schedule an Energy Audit appointment at your home or business today.

Surge Protection Bill Credit Winner

Margaret Locke from Umatilla is the winner of SECO’s $300 Surge Protection Bill Credit. Congratulations Margaret!

You too can add a layer of protection to your home’s appliances with SECO’s meter-based surge protection. Enroll online today!

Read the full September 2017 SECO News here.

SECO Donates Trees to Marion County Women’s Shelter

SECO Energy enriches its commitment to local communities by donating trees and shrubs to The Shepherd’s LightHouse, Inc., a women’s shelter in Belleview dedicated to assisting single mothers and their children. The shelter is currently renovating and the trees and shrubs will be planted to beautify the grounds and create a homey atmosphere for the residents.

The Shepherd’s LightHouse is dedicated to helping people in need by providing transitional housing to single mothers and their children. The shelter provides a safe place for the residents to live while offering basic life skill classes tailored to the client’s needs, life coaching to help residents set future goals, transportation assistance to work or day care and computer access to help job-seekers connect with potential employers.

The Shepherd’s LightHouse is also a community resource center offering residents valuable, hands-on work experience by volunteering at the Shepherd’s LightHouse Thrift Store. The thrift store also offers volunteer opportunities, and accepts donations from the community to provide an income stream to the shelter. In addition, the LightHouse manages six reduced-rent apartments for struggling families. Last year, Shepherd’s LightHouse assisted 77 south Marion County families in various capacities.

CEO Jim Duncan stated, “As a not-for-profit electric cooperative, serving members in Marion County for almost 80 years, SECO Energy is a long-time supporter of local communities. SECO employees support local causes by volunteering their time and monetary support. Each year, SECO employees donate toys in our Christmas-time Toys for Tots drive and make generous contributions to United Way. Last year, SECO employees raised over $50,000 for United Way with over $13,000 slated for Marion County.”

Shepherd’s LightHouse Case Manager Theresa Chambers stated, “The Shepherd’s LightHouse is a direct service program structured to help mothers overcome negative life cycles and the barriers that keep her and her children from moving into an independent lifestyle. We are very grateful to SECO Energy for supporting the needs of mothers in south Marion County and thank them for the trees and shrubs. We are currently in the process of completing a renovation beautification project, and the trees and shrubs will enable us to add finishing touches to the project.”

Learn more about SECO Energy’s commitment to community online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

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