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SECO Energy Braced for Hurricane Eta

The National Hurricane Center upgraded TS Eta to hurricane status Wednesday morning. SECO Energy has been monitoring Eta and its pending effects on the cooperative’s territory. Hurricane Eta’s track and landfall site have continued to change since the storm moved away from Central America last week. Forecasters now predict Hurricane Eta will make an easterly turn into Florida’s Gulf Coast with the potential to travel through SECO’s service area as a tropical storm.

 

The National Hurricane Center (NHC) forecasts shows that Hurricane Eta is about 145 miles south/southwest of Tampa with 75 mph sustained winds. On the forecast track, the center of Eta will move closer to the southwest coast of Florida today, approach the west-central coast of Florida tonight, and move inland over the northern portion of the Florida peninsula on Thursday. Eta is expected to move northeastward into the western Atlantic late Thursday or early Friday.

 

Projected landfall location is between Citrus and Levy Counties. Citrus County has announced school closures for Thursday. Currently, hurricane force winds extend 60 miles from the center. SECO’s forecaster predicts that Eta will bring heavy rains and wind gusts between 40 and 50 mph at peak to parts of the cooperative’s service territory. A storm surge warning has been issued for the Florida west coast from Suwannee River to Bonita Beach, including Tampa Bay and Charlotte Harbor.

 

cone eta hurricane

 

SECO Energy is StormReady and prepared to respond to power outages caused by Hurricane Eta’s rainbands and wind gusts. SECO employee and contractor line crews, as well as tree crews are staged across the system. Above normal rains in October have left some areas saturated. Additional rain from Hurricane Eta could cause outages from trees falling into power lines.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s 200,000+ homes and businesses within its service territory. The COVID-19 protections instituted for SECO employees and contractors may slow restoration effort.

 

CEO Jim Duncan stated, “Our SECO storm watchers have been monitoring Hurricane Eta and its wobbling projected track since early last week. We’ve been lucky in Central Florida that the 2020 hurricane season has had minimal effect on our area. Hurricane Eta looks to change that trend. SECO Energy employees and our line and tree contractor partners are prepared to respond to outages from Hurricane Eta’s heavy rains and winds. The track, intensity and forecast of tropical storms and hurricanes often change, and we will keep members updated so they can be prepared.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. He advises, “StormCenter is available for members to report new outages or check the status of an existing outage using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status, start time and an estimated restoration time. You’ll also receive a notification when service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, manage notifications, check the status of an existing outage, report an area light issue and more. Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

 

 

SECO Energy Prepared for Tropical Storm Eta

SECO Energy is prepared for Tropical Storm Eta and its possible effects on its service territory. While Tropical Storm Eta’s ultimate track and intensity remain uncertain, SECO members should expect rain and wind to blanket the area.

 

The National Hurricane Center (NHC) forecasts that rainbands from Tropical Storm Eta will affect the area through Friday or Saturday this week. The tropical storm made landfall late Sunday evening in the Florida Keys. The current NHC track predicts Tropical Storm Eta will move southwest into the Gulf of Mexico and gain strength to become a hurricane; however, the models are quite varied.

 

SECO Energy Prepared for Tropical Storm Eta

 

SECO Energy is StormReady and prepared to respond to power outages caused by Tropical Storm Eta’s rainbands and wind gusts. SECO employee and contractor line crews, as well as tree crews staged across the system. Members should prepare for the possibility of rain and wind gusts from 25 to 40 mph in SECO’s area until Friday or Saturday. Above normal rains in October have left some areas saturated. Additional rain from Tropical Storm Eta could cause outages from trees falling into power lines.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s 200,000+ homes and businesses within its service territory. The COVID-19 protections instituted for SECO employees and contractors may slow restoration effort.

 

CEO Jim Duncan stated, “Since the Atlantic hurricane season began in June, SECO Energy has been prepared for tropical storms or hurricanes. We are ready to respond to any power outages caused by Tropical Storm Eta with our full staff of support employees and line technicians as well as line and tree contractor crews staged across the system. We are monitoring Tropical Storm Eta closely. The track, intensity and forecast of tropical storms and hurricanes often changes, and we will keep members updated so they can be prepared.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. He advises, “StormCenter is available for members to report new outages or check the status of an existing outage using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status, start time and an estimated restoration time. You’ll also receive a notification when service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light issue and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Generator Safety Tips for Atlantic Hurricane Season

The 2020 Atlantic Hurricane season runs from June 1 through November 30. This year, forecasters at the Department of Atmospheric Science at Colorado State University (CSU) predict tropical storm and hurricane activity will be well above average. SECO Energy warns members to keep safety in mind while using a generator during power outages.

 

Before purchasing a generator, learn the difference between stationary and portable generators. Stationary generators are permanently affixed with an approved disconnect and transfer switch. This switch isolates a home’s circuits from SECO Energy’s electric system. This isolation is critical to eliminate the risk of electricity backfeeding onto SECO’s lines. Installing a stationary generator and disconnect and transfer switch is not a do-it-yourself job. Portable generators are more common and less expensive than stationary generators. Homeowners use extension cords to plug appliances directly in to the portable generator.

 

When major weather events cause extended power outages, homeowners often utilize generators. SECO asks members using a generator to operate the equipment in a manner that promotes safety for homeowners, their families, SECO employees and contractors and the public.

 

Generators emit the deadly, colorless, odorless gas carbon monoxide (CO). Thousands of people die each year from CO poisoning. Never run a generator in an enclosed area such as a house, garage or covered porch. Never place a generator outside of an open window where CO can leach into the home. The Centers for Disease Control and Prevention (CDC) recommends installing a battery-operated CO detector in your home. Choose an area where the sound of the alarm will wake the home’s inhabitants. Outside of bedroom doorways is a good choice.

 

Never operate a generator in the rain – you can be shocked or killed. Plug appliances directly into the portable generator or use an extension cord to prevent electric shock. If using extension cords, choose a heavy-duty outdoor extension cord with a watt or amp rating equal to the sum of the appliance. Examine extension cords for cuts, tears or frays – replace damaged extension cords.

 

Fuel the generator safely to avoid fires. Do not fuel a generator while it’s in operation. Gasoline and diesel fuel should be stored in approved containers and out of the reach of children. Extinguish all flames, including cigarettes, during fueling. Stage a fully charged fire extinguisher near the generator.

 

Generator engine parts are scorching hot while the machine is running and take time to cool after the machine is off. Touching engine parts can result in severe burns. Keep children away from running generators. If the generator is faulty, contact a qualified technician for repair or service. Repairing or servicing a generator is a job best left to a professional. Test the generator at the start of hurricane season.

 

SECO Energy is StormReady and prepared for the 2020 Atlantic hurricane season. Members should prepare for the possibility of tropical storms and hurricanes by assembling an emergency supply kit, enrolling in StormCenter outage notifications and bookmarking StormCenter and SECO’s daily restoration plan map on their smartphone or tablet. Through StormCenter, members receive outage alerts via email, text, voice message or all three that include crew status and estimated restoration time. Members will receive follow-up outage communication with updated restoration times and the outage cause if known. StormCenter is available online at SECOEnergy.com>StormCenter.

 

For more information about generator safety, visit our Generator Safety page. “Like” SECO on Facebook and “follow” @SECOenergy on Twitter for news releases and cooperative updates.

SECO News, June 2020

 

Duncan’s Digest – High Risk Hurricane Season

 

My background by trade is accounting and finance. I have a healthy belief in data analysis to project trends. The percentages below certainly get my attention and should grab yours as well.

 

May 2018 SECO News Duncan's Digest

 

The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast in April. These experts predict the 2020 Atlantic hurricane season will have above-normal activity. This includes the probability of major hurricanes (Category 3, 4 and 5) to make landfall along the U.S. coast and in the Caribbean based on historical and 2020 probability trackers.

 

Historically between 1878 and 2017, Florida had a 51% probability of a hurricane spinning into the state. The probability of a major hurricane was 21%. CSU’s probability tracker for 2020 reflects an increased chance of 68% of a hurricane affecting the state. The probability that at least one major hurricane will make Florida landfall is 31%.

 

For the Gulf Coast, the probability of at least one major hurricane making landfall is 44% which is above the historical average. For the U.S. east coast including Florida, the probability of at least one major hurricane making landfall this year is 45% which is also above average.

 

While these statistics are troubling, the fact is that living on the Florida peninsula surrounded by water, we are bound to feel the effects of tropical storms and hurricanes. Preparing before they happen is critical.

 

SECO Energy is StormReady and strongly encourages your family to practice hurricane preparedness. Our storm hardening efforts include replacing aging distribution poles, upgrading transmission poles from wood to concrete and trimming trees that encroach on power lines.

 

StormReady also includes our $1 million investment in our outage map, reporting tools, status checker and communications platform called StormCenter. Members can proactively enroll to receive outage communications through email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Create a StormReady plan for your family that includes gathering emergency supplies, reading our Hurricane Handbook, enrolling in county alerts and saving your county Emergency Operations Center (EOC) number on your phone.

 

Prepare for the worst, hope and pray for the best and know that it is our privilege to serve as your energy provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News June Generator Safety

 

Generator Safety

 

Are you considering purchasing an in-home generator as a back-up power source during unexpected power outages? Know the difference between stationary and portable generators and learn safety tips that save lives.

 

Stationary generators are permanently affixed with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy’s electric system. This isolation eliminates the risk of backfeeding onto utility lines. Installing a stationary generator is not a DIY project. Contact a licensed electrician.

 

Portable generators are more common than stationary. Portable generators use extension cords to plug desired appliances into the generator.

 

Generators emit deadly carbon monoxide (CO) gas that is odorless and colorless. The Centers for Disease Control and Prevention recommends installing a battery-operated CO detector in your home. Place the detector where the alarm will wake you up – just outside bedroom doorways is a good choice. Never run a generator outside an open window or in an enclosed area such as a garage. Also, never use a generator in the rain. You can be shocked or killed.

 

Always read your unit’s safety and instruction manual before operating. Visit our Generator Safety page for more safe operating tips and watch our video to learn how to size a generator correctly.

 


SECO News June 2020 Winners' Circle

 

Winners’ Circle

 

Welcome ELECTRA as our new IVR virtual assistant. Thank you, members, for voting to help us name our newest SECO representative. ELECTRA assists with billing inquiries, outage reporting, checking the status of a current outage and automated payment arrangements.

 

ALL MEMBERS WHO VOTED WERE ENTERED TO WIN ONE OF FIVE GREAT PRIZES.

 

Winners:

 

$250 SECO BILL CREDIT – Amanda Robertson, Clermont

 

RING DOORBELL – Larry Bocharski, Deland

 

NEST LEARNING THERMOSTAT – Scott McConnell, Lake Panasoffkee

 

AMAZON ALEXA – John Halpin, Ocala

 

AMAZON FIRE TABLET – Warren Hammersla, The Villages

 

Congratulations winners!

 


SECO News June 2020 Pennies From Heaven Count

 

Pennies from Heaven Count – Enroll Today

 

Thousands of SECO residential members and small business owners have been unable to pay their electric bills since the economic effect of COVID-19 hit. Can you help? Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The donated pennies fund bill payment assistance for SECO members. The average donation is $6 per year. Visit our Pennies from Heaven page to enroll. Members can also enroll through SmartHub. Choose “Bill & Pay” and click on “Pennies from Heaven.” You will need to accept the Terms & Conditions and click “Round bill to next dollar each month.”

 

If you prefer to make a one-time donation, send a check to SECO Energy, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585.

 

For members who have already enrolled, thank you for your generosity and your willingness to help your neighbors and communities. Your pennies make a difference in the lives of members in need. If you need help, text or call Florida 211 for resources in your area supported by SECO Pennies from Heaven funding.

 


SECO News June Emergency Operations Center Contacts (EOC)

 

EOC Contacts

 

AS PART OF YOUR FAMILY’S STORMREADY PLAN, sign up for emergency alerts from your local Emergency Operations Center (EOC). Visit your county’s EOC website for resources such as shelter information, storm planning, evacuation orders and more.

 

To enroll in your county’s emergency alerts, visit the Florida Disaster website. Enter the county or city and follow the enrollment link. Program your county’s number on your phone to have at your fingertips.

 

Citrus County EOC (352) 527-2106 or (352) 746-5470

 

Hernando County EOC (352) 754-4083 or (352) 754-4111

 

Lake County EOC (352) 343-9420

 

Levy County EOC (352) 486-5213

 

Marion County EOC (352) 369-8100

 

Pasco County EOC (727) 847-8137

 

Sumter County EOC (352) 689-4400

 


SECO News June 2020 Hurricane Handbook

 

Hurricane Handbook

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during and after a storm.

 

The Hurricane Handbook defines hurricane category strength, outlines our restoration priority and dispels the myth that SECO disconnects service in advance of an approaching storm. Before a storm arrives, bookmark both StormCenter and our Daily Restoration Plan map on your smartphone or tablet. Enroll in your county’s alert notifications at FloridaDisater.org. We’ve included a seven-day supply stock-up list for you and your pets and advice for members who require electricity for medical equipment. Back-up generation is critical for these special needs members.

 

What to do during a storm? Hunker down and stay informed. Remain indoors and prepare to wait out the weather safely. SECO Energy crews are dispatched to begin restoration only after winds are under 35 mph. Read about the difference between a tornado watch versus a warning. Read the sections on Electric System 101 and Generator Safety.

 

Assess your home or business to make sure it’s safe before you return. If you experience damage, turn off your main breaker if it is safe to do so. If appliances are wet, turn off each appliance’s breaker and then unplug. Check our above ground and underground service diagrams to assess electric damage and know when to call an electrician for repairs.

 

Focus on your family’s safety by heeding storm watches and warnings. Stock up on hurricane essentials – buy early. When a storm approaches supplies sell out quickly.

 

Read the full June 2020 SECO News online.

SECO Energy Tracking Tropical Cyclone Nine

SECO Energy is closely watching the track of Tropical Cyclone Nine that is expected to increase in speed and become Tropical Storm Humberto within the next 24 hours. Tropical Cyclone Nine appears to be on a similar path as Hurricane Dorian that passed Florida earlier this month, but this current tropical system is much weaker.

 

According to the National Hurricane Center (NHC), Tropical Cyclone Nine is located over the central Bahamas with maximum sustained winds of 25 mph. The current track continues to move further east of Florida posing less of a threat to SECO’s service area. SECO Energy members on the east side of I-75 may experience gusty winds around 35 mph on Saturday and Sunday with passing showers.

 

SECO Energy Vice President of Operations John LeSalva stated, “Currently, Tropical Cycle Nine is not expected to be a major weather threat for SECO Energy members. We will continue to monitor the cyclone’s track as it moves closer to Florida, but for now it appears that it will remain offshore and bring only rain and winds.”

 

September is the peak of Atlantic hurricane season and SECO Energy has created a new Hurricane Handbook to help members prepare before, during and after storms. Our Hurricane Handbook is available online at SECOEnergy.com.

 

StormCenter is SECO Energy’s outage and communications platform for members to report outages, check the status of an existing outage and enroll in outage communications and alerts via email, text, voice or all three. Visit StormCenter today and bookmark on your smartphone or tablet to report outages quickly and easily.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO News, September 2019

SECO News Duncan's Digest 2019

 

Welcome to our new Hurricane Handbook. Named storms can cause extended outages even for a system like SECO’s that is well built, constructed and maintained. To prepare for the worst, review our people/pets preparation checklists, outage notification enrollment instructions, Florida Special Needs Registry details, restoration priorities, damage assessment warnings and lessons on hunkering down. Learn about generator safety by to watch our newest video. For the chance to win an 8,000 watt Briggs Stratton portable generator, click on the website’s home page banner to register at SmartHub (SECO’s online account platform) by October 15. All members with SmartHub accounts as of October 15 will be entered in the drawing.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

SECO News September 2019 Hurricane Handbook

HURRICANE STRENGTH STATS

 

The Saffir–Simpson wind scale classifies hurricanes that exceed the intensities of tropical depressions and tropical storms into five categories distinguished by the intensities of sustained winds.

 

CAT 1 74 to 95 mph
CAT 2 96 to 110 mph
CAT 3 111 to 129 mph (major)
CAT 4 130 to 156 mph (major)
CAT 5 157 mph or higher (major)

 

Even tropical storms can cause significant damage and flooding. Most storm casualties are from drowning and not wind. Always heed weather warnings, evacuate as instructed and don’t drive into high water. Keep your family safe.

 

DISCONNECTING IN ADVANCE: MYTH OR FACT

 

Many years ago, it was a common practice for utilities to completely de-energize their electric systems ahead of a storm in an effort to proactively prevent damage during the storm. SECO Energy does not employ this practice.

 

RESTORATION PRIORITY – WHO’S FIRST?

 

SECO Energy provides world-class reliability to 200,000+ homes and businesses. Outages due to weather, vehicle accidents, equipment issues, animal or tree contact with lines result in utilities being unable to guarantee 100 percent uninterrupted electric service.

 

During emergency restoration with widespread damage, SECO Energy’s first responsibilities are shelters, hospitals, schools and government agencies like emergency ops centers, fire stations and law enforcement facilities. SECO’s next priority is large commercial accounts providing food, water and damage-recovery supplies. Feeders with the largest number of members served are next. Our goal is to restore service to the highest volume of members as quickly as possible.

 

SECO News September 2019 Before a Storm

FLORIDA’S SPECIAL NEEDS REGISTRY

 

Register with the Florida Division of Emergency Management at floridadisaster.org before a storm hits to receive county specific lifesaving information. If an evacuation or emergency is declared, you will receive important options from local emergency management by signing up with your county’s emergency alert notifications (Alert Citrus, Alert Hernando, Alert Marion, Alert Levy, Alert Lake, Alert Sumter, Alert Pasco). Visit your county’s Emergency Operations online to sign up for the alerts you would like to receive.

 

MEMBERS USING MEDICAL EQUIPMENT

 

Residential members’ accounts coded as having medically necessary service are not the first priority after a storm with widespread damage. These members should prepare before storm season and anticipate the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Most important, purchase a generator for use during power outages.

 

OUTAGE NOTIFICATION PREFERENCES

 

Visit us online and click StormCenter at the top right. Scroll down and select “Manage Notifications.” Log in with your account number or phone number. View and update your preferences for email, text or voice notifications. Set do not disturb parameters.

 

ADD STORMCENTER APP TO MOBILE DEVICE HOME SCREEN

 

On our website, click StormCenter. Select the Outage Map tile. Tap the Share Arrow. Select “Add to Home Screen” from options.

 

BOOKMARK DAILY RESTORATION PLAN MAP

 

SECO utilizes this interactive map when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day and helps you know when you can reasonably expect service restoration. Access this map from the website home page banner during emergencies.

 

SUPPLY STOCK UP – SEVEN DAYS

 

September 2019 SECO News Supply Stock Up - Seven Days

 

Turn your refrigerator and freezer to the coldest settings. Only open refrigerator and freezer doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours. Move your emergency supplies into a secure room with no windows or fireplaces.

 

SECO News September 2019 During a Storm

HUNKER DOWN – STAY INFORMED

 

During the storm, remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to re-locate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

 

NO RESTORATION IN WINDS ABOVE 35 MPH

SECO Energy invests heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is not safe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and mutual aid to begin restoration efforts.

 

TORNADOES – WATCH VS WARNING

Tornadoes are vertical funnels of rapidly spinning air often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph. Tornadoes are commonly associated with severe thunderstorms. It is extremely likely that during a hurricane you may experience a tornado.

 

TORNADO WATCH: Tornadoes are possible in/near the watch area. Check supplies and your safe room. Be ready to act fast if a warning is issued or you suspect a tornado is approaching.

 

TORNADO WARNING: A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Go immediately to your safe room, interior room or hallway. Avoid windows.

 

IF YOU EXPERIENCE A TORNADO, stay clear of downed power lines and damaged buildings. Treat downed lines as if they are energized.

 

SECO News September 2019 Electric System 101

 

 

HIGH VOLTAGE TRANSMISSION LINES: These supply power to SECO’s 48 substations which serve 200,000+ homes and businesses. If a storm damages a transmission line, substations also lose power. Much of the transmission serving SECO’s substations is owned/operated by Duke Energy. If Duke’s lines are down, SECO Energy cannot restore power to our members until these lines are repaired.

 

DISTRIBUTION SUBSTATION: A substation serves thousands of members. Our line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the feeders and lateral lines.

 

FEEDER DISTRIBUTION LINES: When problems cannot be isolated at a substation, distribution lines are inspected. These larger lines originate from substations and distribute power to large groups of members in our service area.

 

LATERAL DISTRIBUTION LINES: These smaller lines deliver power to transformers, either mounted on poles or placed on pads for underground service and deliver power to smaller groups of members in less densely populated areas.

 

SERVICE LINES: The service line is the line between a transformer and your residence or business.

 

SECO News September 2019 Generator Safety

STATIONARY GENERATOR: A permanently affixed generator installed by a licensed technician with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

 

PORTABLE GENERATOR: A common type of generator that does not require a licensed technician to install. Use extension cords to plug certain appliances into the outlets on the generator. Never operate indoors.

 

More lifesaving information on generator safety can be found on our website. Click on the generator banner for a chance to win a new 8,000 watt Briggs Stratton portable generator. Enter by October 15.

 

SECO News September 2019 After a Storm
RETURNING HOME-ASSESS DAMAGE

 

If your home or business is damaged and it is safe, turn off your main breaker to prevent fires. If appliances are wet, turn off each appliance’s main breaker. Once you’ve turned the breaker off, unplug the wet appliance.

 

If fuses blow when your power is restored, turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

 

DEBRIS CLEANUP

 

Once the storm has passed, ensure that you and your home are safe while power is being restored. Do not make piles that interfere with utility trucks. Keep piles away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if public roadway debris prevents utility and emergency vehicle access.

 

SECO News September 2019 Move Over It's the Law

 

• Move over a lane for law enforcement, emergency, sanitation, utility vehicles and tow trucks.
• If you can’t move over, slow to 20 mph less than the posted speed limit.
• If the posted speed limit is 20 mph or less, slow down to 5 mph.

 

#MoveOverFL

 

Read the full September 2019 SECO News online.

SECO News, June 2019

DUNCAN’S DIGEST

 

Atlantic hurricane season makes its formal appearance on June 1 and ends November 30. In early May, however, the National Hurricane Center (NHC) was already tracking its first tropical disturbance in the Atlantic. NHC, a part of NOAA, at the time this publication went to print, had not released its official forecast.

May 2018 SECO News Duncan's Digest

The Weather Channel 2019 outlook calls for a total of 14 named Atlantic storms, seven hurricanes and three “major” hurricanes. That forecast is slightly above the 30-year average of 12 named storms, six hurricanes and three major hurricanes. A major hurricane is a Category 3 or stronger which means winds greater than 111 mph.

 

Unfortunately, no forecast can accurately predict the future. The lifesaving approach is to expect the unexpected and prepare in advance for the possibility of a power outage. Gather your hurricane supplies now. Water and plywood sell out when storms threaten. It’s essential to stock non-perishable food to sustain each family member for at least three days. If you need guidance, view SECO’s Emergency Preparation Checklist online.

 

Whether you plan to evacuate or stay put during a major event, enroll in outage notifications through StormCenter. Choose email, voice or text message – or all three. Take a tour of the outage map. Search for and bookmark your address. Create a SECO Energy StormCenter icon on the home screen of your smartphone or tablet.

 

We’ve added a new StormCenter feature. You can now check the status of a reported power outage. Visit StormCenter, click on “Check Status.” Input your last name and house number, account number or phone number on record.

 

StormCenter provides updates that include the time the outage began, estimated restoration time, crew status, cause if identified and when the outage was restored.

 

SECO has developed one of the nation’s most comprehensive Emergency Restoration Plans to respond to major storm damage. Restoring service to the largest number of members in the quickest amount of time is our goal, but with required priorities for shelters, schools, hospitals and government buildings.

 

If you or a family member have special needs, visit www.FloridaDisaster.org to locate your county and join the statewide Special Needs Registry. Other valuable resources for emergency planning are the National Weather Service and the American Red Cross.

 

Don’t be caught unprepared for the 2019 Atlantic hurricane season. SECO Energy is StormReady and equipped to respond quickly to outages affecting members. We are here for you. It is our privilege to serve your family’s energy needs.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

SECO CHAMPIONS JERRY BOLDUC JUNE 2019

Meet SECO Champion Jerry Bolduc – an example of our 400+ SECO Champion employees. Jerry is dedicated to providing exceptional service to members, co-workers and communities.

 

JERRY BOLDUC – LEAD PROJECT ENGINEER

 

LENGTH OF SERVICE – 14 YEARS

 

“SECO is amazing.”

 

 

SECO Champion Jerry Bolduc is a Lead Project Engineer at our SECO Headquarters. Before working at SECO, Jerry was employed by a large investor-owned utility. As a SECO member and an employee, he appreciates the cooperative difference in service that SECO offers members. During the three back-to-back hurricanes in 2004, Jerry assessed damaged areas and directed contract crews across the service territory. He was amazed by SECO’s storm response and the efficiency and organization shown during major restoration efforts. Originally from Canada, Jerry moved to Central Florida 20 years ago. He has participated in Ironman Triathlon Events including Escape from Alcatraz where he swam with sharks in San Francisco Bay. Jerry enjoys working in the field in sunny Florida (no snow) and is proud to be a SECO member, too.

SECO News HVAC Tune-Up and Filter Change June 2019

HVAC TUNE-UP AND FILTER CHANGE

 

Summer heat is quickly approaching. Weather.com predicts June through August temperatures will be above average in our area. Before your HVAC system begins its summer workout, schedule a tune-up with a reputable HVAC technician.

 

The technician should thoroughly inspect your HVAC to ensure it’s in good running condition. The system may need to be cleaned or serviced. Preventative maintenance is easier on the wallet than major repairs down the road. A well-tuned HVAC runs more efficiently, uses less energy and saves on cooling and heating costs.

 

Is it time to change your HVAC filter? A clean HVAC filter also helps your system run efficiently. Follow the manufacturer’s guidelines and change filters as recommended.

Power Line Safety June 2019 SECO News

POWER LINE SAFETY

 

Downed power lines are a safety hazard. Car accidents involving power poles, trees taking down a line or poles broken by heavy wind or rain have the potential to bring us too close to electric lines.

 

Electric energy can burn, shock, injure or kill you. Never assume a power line is safe to touch. Always assume a power line is live and has the ability to harm you. Children are especially curious and may knowingly or unknowingly approach a downed line. Talk with your kids and grandkids about the dangers of downed power lines.

 

Warn children to never play near or on substation fencing. Do not climb trees near power lines or allow kites, toy planes or balloons to touch power lines. Don’t release helium balloons at a birthday party or other celebration. These can tangle in lines or become deadly for Florida wildlife.

 

If you see a downed line, stay away and warn others away as well. Call 911 immediately to report the downed line.

SECO News June 2019 Relay For Life 6th Annual Golf Tournament

RELAY FOR LIFE – 6TH ANNUAL GOLF TOURNAMENT

 

Thank you to all players, sponsors and employees who participated in SECO Energy’s 6th Annual Relay For Life Golf Tournament “Tee-Up for a Cure” at Arlington Ridge Golf Club in Leesburg on Saturday, May 4th. Players enjoyed 18-holes of golf, chance to win door prizes and fellowship.

 

The Relay For Life Golf Tournament sponsored by SECO raised $16,600 for the American Cancer Society.

 

SECO and its employees are long-time supporters of the American Cancer Society and its premier annual Relay For Life events. Join SECO and its Commitment to Community by partnering with your not-for-profit cooperative on a virtual SECO Relay For Life team.

 

Join a SECO Energy team by visiting Relay.ACSevents.org and look for “Find a Participant or Team” and choose “Team.” Enter team name: “SECO Energy” and click “Search.” Choose a local Relay event and virtually join Team SECO and the American Cancer Society in the fight against cancer.

 

Read the full June 2019 SECO News online.

SECO News, May 2018

Duncan’s Digest

 

Founded in 1938, SECO Energy is a not-for-profit electric cooperative currently serving over 200,000 homes and businesses in Central Florida with affordable, reliable power. As a member, you depend on us during extreme heat, cold, inclement weather and especially during hurricane season.

 

May 2018 SECO News Duncan's Digest

 

Our newly produced “Rugged, Reliable and Ready” video on SECO’s YouTube channel highlights our gains in reliability and system improvements in the last ten years. SECO’s commitment to reliability is a key reason members have ranked SECO Energy a three-time J.D. Power award winner.

 

SECO is Storm Ready and prepared for the 2018 Atlantic hurricane season. Storm Ready isn’t just a catchy marketing slogan. Storm Ready begins with expertly designed and well-built infrastructure that is durable and able to withstand Florida’s daily summer thunderstorms along with the tropical storms and hurricanes that head our way.

 

Another component of storm readiness is our rigorous maintenance schedule. Our Operations folks investigate outages and perform infrared inspections to identify hotspots and potential equipment failures before they occur. Annually, SECO inspects thousands of poles and replaces poles that are weak or damaged, ensuring reliability and preventing outages.

 

After lightning, trees are the second leading cause of unexpected outages on SECO lines. To combat tree-related outages, SECO spends $10 million annually on a robust vegetation management program. Since 2008, our investment in vegetation management has reduced the number of tree-related outages by 50 percent.

 

Over the last decade, SECO’s Board of Trustees has approved significant investments in storm hardening and system improvement. This pays dividends for you, our member, reducing outage duration times and the frequency of power outages. Back in 2008, average power outages lasted more than two hours and were frequent occurrences. Today, outage durations are reduced to an average of 60 minutes and outage frequency has declined dramatically.

 

Storm Ready is also communicating with you when weather turns threatening, alerting you to system improvements in your area and keeping you apprised during planned and unexpected outages. Our Call Center and Member Service Centers are staffed with friendly, local representatives dedicated to customer satisfaction. You can report outages with the click of a mouse at SECOEnergy.com and connect with us on Facebook and Twitter to play trivia, enter bill credit drawings and find outage details.

 

With Atlantic hurricane season just around the corner, now is the time to prepare and win a prize. Watch the “Rugged, Reliable and Ready” video available on SECO’s YouTube channel or the link via Facebook. “Like” our Facebook page and leave a comment on the video post to share the unique steps your family takes to be Storm Ready. The top three Storm Ready ideas will win either a $300 electric bill credit, a Honeywell Wi-Fi thermostat or a NOAA weather radio.

 

Watch the video and share your Storm Ready ideas on our Facebook page before July 15. SECO is Storm Ready – are you?

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

May 2018 SECO News Storm Ready

 

Storm Ready

Storm Season – June 1

 

SECO is launching a brand-new Storm Center platform this summer – just in time for hurricane season. The new Storm Center will feature an easy-to-use interactive outage map. Members can report outages online via their smartphones and tablets.

 

Along with the new interactive outage map, members can subscribe to receive proactive outage notifications. Members will be able to choose to receive notices via voice, text or email, can set “do not disturb” parameters and opt-out of notifications at any time.

 

Along with the new outage map and communications capabilities, members will have access to an area light outage reporting map that will help SECO stay on top of our commitment to repair lights within 48 hours.

 

These new Storm Center products are scheduled to launch for your use the first week of June – watch for more details.

 

 

May 2018 SECO News Surge MitiGator

 

Surge MitiGator ™

 

Do you want to take the bite out of surges that can come through power lines and into your home through the meter? Take Surgeo’s advice – enroll today in our Surge MitiGator™ program.

 

For a limited-time, members who enroll in SECO’s Surge MitiGator™ program online enjoy the benefit of free installation. If you’ve been contemplating surge protection, now is a great time to take advantage of this special offer and give yourself peace of mind knowing your large appliances are protected from damaging spikes and surges.

 

Our proven, cutting-edge technology, made in the USA, is designed to protect your major appliances including your washer, dryer, stove, refrigerator, freezer, garbage disposal and air conditioner. The Surge MitiGator™ has a great warranty and a beastly reputation of superior product performance.

 

The Surge MitiGator™ is available for less than 20 cents a day at a lease rate of $5.95 per month, plus tax, conveniently added to your electric bill. Purchase prices range from $349.00 – $399.00 depending on your service size.

 

Enroll in SECO’s Surge MitiGator™ program today. FREE* installation is available exclusively to members who enroll online for a LIMITED-TIME only. Valid through June 30, 2018.

 

*Free installation, a $25.00 value, is available to members with standard (200-amp) residential service for a limited-time only with online enrollment only. For SECO members with services greater than 200-amps a reduced installation fee of $75.00 will apply. Surge MitiGator™ FAQs and warranty information are available online.

 

Read the full May SECO News online.

Hurricane Force Winds Will Cause Extended Power Outages

SECO Energy, a not-for-profit electric cooperative, has enacted its emergency restoration plan and organized its employees and hundreds of line and tree trimming contractors who are waiting and ready for Hurricane Irma to impact SECO this afternoon through Monday. Hundreds of bucket trucks, front-end loaders, cranes, and other heavy equipment are already assembled at SECO.

 

Hurricane-force winds are expected throughout SECO’s service territory as Hurricane Irma veers north into Florida’s west coast. At noon Sunday, Hurricane Irma was clocked as a Category 4 hurricane with maximum sustained winds of 130 mph and moving north-northwest at 9 mph. Irma is a huge storm, with hurricane-force winds extending 70 miles from its center, and tropical-storm-force winds extending 205 miles from its center.

 

Irma is currently forecast to move along Florida’s west coast, making final landfall near Cedar Key mid-morning on Monday. Hurricane-force sustained wind speeds over 100 mph will begin to impact SECO’s territory late Sunday night and continue through Monday morning.

 

As this giant storm is moving closer to Florida, SECO is warning members to expect extended outages. SECO’s distribution system is built to withstand 100 mph winds, and the state’s transmission system is built to withstand 110 mph winds. Hurricane-force winds will put poles, lines and substation equipment on the ground. Thousands of SECO members will be without power – even those served by underground equipment as their service is fed by overhead transmission lines. Full restoration from Hurricane Irma may take days or even weeks.

 

Later Sunday afternoon when winds exceed 35 mph in SECO territory, restoration efforts must be stopped for safety. SECO won’t be able to conduct restoration activity until winds subside Monday afternoon. Once safe, SECO employees and hundreds of line and tree contractors will converge throughout the service territory to conduct restoration according to the emergency plan.

 

Essential services such as hospitals, shelters, schools and government agencies are the highest restoration priority. Line repairs that will restore power to large groups of members are next, and less populated areas with individual electric services are the final part of restoration.

 

Floridians can access www.floridadisaster.org/shelters for shelter information by county, including general population shelters, pet-friendly shelters and special needs shelters. Seek shelter if you or your loved ones need power to run life-saving medical devices.

 

Prepare to hunker down and wait for Hurricane Irma to exit the state. If you are using a portable or backup generator during outages, never let the generator run in enclosed spaces. Generators emit carbon monoxide gas that is a silent, odorless killer. Ensure these are connected correctly. Do not tamper with a meter to connect a generator as this requires a licensed electrician. Safety tips and storm preparation tips are available on SECO’s website.

 

Members with smartphones and tablets should bookmark SECO’s Storm Center for easy outage reporting and updates. To avoid scams and dangers, do not accept restoration or tree trimming assistance from someone who is asking for payment on the spot and is not a SECO employee or contractor. Under no circumstances would SECO ask for payment in the field during a restoration event. Do not attempt to reconnect services yourself.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Hurricane Irma Expected to Pound SECO’s Service Area

SECO Energy enacted its full emergency restoration plan late Friday afternoon in preparation for Hurricane Irma. The not-for-profit electric cooperative is preparing its members, employees and hundreds of line and tree trimming contractors for the hurricane to pound SECO’s service area.

 

Currently, Hurricane Irma remains a Category 5 hurricane with maximum sustained wind speeds of 160 miles per hour. Irma’s center is located about 275 miles south-southeast of Miami, and it’s moving west at 12 miles per hour. Hurricane-force winds extend outward 70 miles from the center, with tropical-storm force winds extending 185 miles outward from the center.

 

Irma will turn northwest later today through Sunday morning, and is expected to make landfall first in the middle to upper Keys very early Sunday morning and then make another landfall near Naples Sunday afternoon. The track is shifting slightly to the west and when it makes landfall Hurricane Irma will be a Category 5 or high-end Category 4. Hurricane Irma will trek north-northwest Sunday afternoon and evening along or near Florida’s west coast picking up speed and gradually weakening before entering Central Florida.

 

Because Hurricane Irma strengthened back to a Category 5 early this morning, it will take time for it to weaken below hurricane strength. In addition, the slight westward shift in track means Irma will be over water for a longer period of time. For those reasons, we are now forecasting hurricane-force winds (up to 80 mph) over SECO service territory beginning late Sunday night and lasting through early Monday morning. Winds will likely decrease late Monday morning to below tropical-storm force early Monday afternoon. SECO’s area will be inundated with rain before, during and after Irma’s approach. There is also a chance of tornadoes within Irma’s feeder bands on Sunday. Hurricane Irma’s track will probably make slight shifts until it reaches Florida and makes landfall.

 

SECO employees and hundreds of line and tree contractors from across the nation will focus on power restoration throughout the duration of the event. Hundreds of bucket trucks, front loaders, cranes, and other heavy equipment is being assembled at SECO locations. When winds exceed 35 mph, restoration efforts are curtailed due to safety. It is possible with the hurricane timing and intensity that SECO won’t be able to conduct restoration activity beginning Saturday night until winds subside on Monday. SECO members should expect power to be off for an extended period of time due to hurricane-force winds.

 

SECO’s employees are Storm Ready and waiting to respond to outages spawned by Hurricane Irma. SECO is prepared for inclement weather and reminds members that it is best to be informed and prepared.

 

Have your emergency supplies including food, water, batteries, a radio, etc. in a safe place. If you are using a portable or backup generator during outages, never let the generator run in enclosed spaces. Generators emit carbon monoxide gas that is a silent, odorless killer. Ensure these are connected correctly. Visit SECO’s website for storm preparation tips and view an emergency checklist.

 

Floridians can access www.floridadisaster.org/shelters for shelter information by county, including general population shelters, pet-friendly shelters and special needs shelters. Please seek shelter if you or your loved ones need power to run life-saving medical devices.

Members with smartphones and tablets should bookmark SECO’s Storm Center for easy outage reporting and updates. SECO’s emergency restoration plan determines the system’s restoration priority of each affected feeder. Essential services such as hospitals, shelters, schools and government agencies are the highest priority. Line repairs that will restore power to large groups of members are next, and then individual electric services in less populated areas. To avoid scams and dangers, do not accept restoration assistance from someone who is asking for payment on the spot and is not a SECO employee or contractor. Under no circumstances would SECO ask for payment in the field during a restoration event. Do not attempt to reconnect services yourself.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.