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Energy Insider – 1st Quarter

SECO Energy Insider, 1st Quarter 2017 - Squirrels, Raccoons and Birds Oh My!

Squirrels, Raccoons and Birds Oh My!

 

SECO Energy’s pursuit to deliver the most reliable electric service is challenged by a number of uncontrollable circumstances. Storms and downed trees cause the majority of power outages, but animals dish out their fair share of damage.

 

Animal attacks on SECO Energy’s electrical facilities (overhead and underground) occur daily unlike seasonal storms. From subterranean to aerial assaults, animals big and small are constantly coming in contact with our equipment.

 

SECO’s quest to reduce animal-related outages is constantly evolving. SECO utilizes various types of animal or “critter” guards placed on poles and in our substations. These guards keep squirrels, raccoons, birds, snakes and other animals from shorting out power.

 

SECO also utilizes bird “discouragers” to deter birds from building their nests on a pole. On rare occasions, large wingspan birds, like the Florida Osprey, bypass traditional “discouragers” and continue building their nest on a pole. At this point, SECO installs state-of-the-art bird nesting dishes to prevent large birds from coming in contact with energized lines. You may have noticed our nesting dishes while driving about – they look like large grey saucers on top of our electrical distribution poles.

 

“Critter” guards and bird “discouragers” help protect small animals and birds – and save your cooperative thousands of dollars annually in labor and equipment replacement costs.

 

 

SECO Energy Insider, 1st Quarter 2017 - Using Waste to Clean Water, Standard Purification

Using Waste to Clean Water

 

Watercarb, Stratocarb and Agcarb sounds like the next best thing in carbohydrates but don’t let the names fool you. They are actually forms of activated carbon produced at the Standard Purification manufacturing plant located at 551 N US Highway 41 in Dunnellon, Florida.

 

Powered by SECO Energy, Standard Purification began operations in 2010. In the summer of 2016, they merged with Donau Carbon, a global supplier of activated carbon located in three countries. Currently Standard Purification is only one of four plants in the US that produce these types of activated carbon aimed at purifying water, air and soil.

 

The process for making activated carbon at the Dunnellon facility uses reclaimed yellow pine ash. This wood byproduct is activated by high heat in a kiln. Next, it is cooled and ground into a fine powder. “It’s exciting to think that we can clean our environment by using a waste product such as wood ash,” says CEO Tony Julian who plans to increase plant production by  50 percent before yearend.

 

Watercarb is used in municipal potable water treatment and accounts for 90 percent of standard purification’s production and sales. This product primarily removes contaminants associated with the unpleasant taste and odor in water. It removes many organic, in-organic and synthetic contaminants from a variety of industrial processes including municipal, refinery, petrochemical and coal gasification, reducing the impact of industrial pollutants on waterways and drinking water supplies.

 

Stratocarb is used to remove mercury from flue gas emissions at coal fired power plants. Agcarb is widely used as a soil treatment where herbicides, pesticides and fertilizer have been over-applied. Often Agcarb is used to remove contamination in a variety of agricultural applications before re-seeding. It can also be used in environmental cleanup situations where there has been prior pollution.

 

To learn more about Standard Purification, visit their website at http://standardpurification.com/

 

 

SECO Energy Insider, 1st Quarter 2017 - Benchmarking Made Easy

Benchmarking Made Easy

 

Are you a fan of tracking your favorite individual or team performance using statistics? Baseball and football coaches use numbers to validate performance through each respective season. They pour over these numbers to set up a successful shot at a championship. So why not benchmark your facilities by meter/building and measure energy performance?

 

Benchmarking helps to determine how energy is used and provides insight to high usage trends. Tracking energy (kWh) and demand (kW) against production cost may allow you to see how to increase energy efficiency. The Energy Star link below provides tools to assist you and useful side by side comparisons of like facilities. You can even earn an Energy Star Certificate for your efforts.

 

According to Lake County School Board’s Energy Program Manager Pete Myles, “benchmarking is important in our quest to be the best. The exchange of ideas and like metrics is an invaluable tool to keep the District’s dollars in the classroom with the students.”

 

If you are not benchmarking your energy consumption, then you’re not doing yourself any favors. Tracking electric consumption and tying this into production will show how well (or poorly) you and your team are actually performing. It’s a lot like tracking your vehicle’s fuel efficiency and understanding how driving habits, speed, start/stops and your car’s overall condition impacts the outcome.

 

If you decide to begin benchmarking your electric usage, SECO Energy can provide consumption histories for up to 36 months for comparison purposes.

 

The Department of Energy website includes tips and tools for benchmarking your energy consumption.

 

Energy Star has developed this stand alone spreadsheet to help you get started.

 

 

Our Changing World

 

At the New and Emerging Technologies (NET) conference held recently in San Diego, California, Alex Klokus, Futurism CEO, said we’re living in exponential times. Alex believes we won’t experience 100 years of progress in the 21st century, instead, it will be more like 20,000 years of progress. The expectation of the future is becoming less predictable each day.

 

Advancements in science are continually being taken to a new level with some things being more exciting than others. Of course, it may depend on who you ask. For instance, vegetarians and vegans may like the idea of lab grown meat. It is cleaner, safer and healthier – just produced in a different way. It’s the same meat as you get from an animal, it just begins through extraction of animals cells. It has no contaminants, no animals are harmed and in blind taste tests, no difference in taste has been noted.

 

If the idea of lab grown meat doesn’t excite you then maybe a cure for cancer, HIV and other diseases will. Right now scientists are experimenting with copying and pasting good DNA. So instead of taking prescription drugs to treat ailments in the future, patients may opt for an innovative gene-editing technology or genetic surgery to snip out harmful mutations and replace them with good DNA. Through this technology blind rats are beginning to see with partially restored vision. Just this past year in China they began testing on humans. Scientists believe they can even “create longevity” and dramatically extend human life since aging is now reversible in mice.

 

Advancements in science that may allow humans to live longer is good news for everyone or is it? Expected advancement of robotics and artificial intelligence (AI) may soon mean competition for jobs. In recent years, Science has shown us that AI can learn to play video games. Google Deepminds’ Deep Q-learning (AI) after just two hours figured out how to play Atari Breakout. After four hours it mastered the game better than any human. AI is making music and doing so involves creativity. AI can even reflect on how to do things better and has proven they can beat fighter pilots in combat simulations. If we can fundamentally solve intelligence we can do all things – right?

 

Then what about the electric utility industry? Electricity is the lifeblood that powers our nation and currently we’re going through a significant revolution – regulation, technology and economics are continually changing. Planning for future generation is becoming more complex because of the rate of change associated with new technologies and the public’s acceptance of such.

 

Although many people like the idea of “going green,” the economics of individuals doing so is still not favorable in most areas of the country and especially in Florida. In The Sunshine State, electricity remains a good value. In addition, those who have jumped on the solar bandwagon know rainy and cloudy days provide very little generating benefit so a utility-supplied backup is a must. After all, battery storage is still not affordable for the multitudes and although great gains are expected in coming years, right now batteries are not a viable option. However, in 2016, 39 percent of all new generating capacity that came online in the US was solar photovoltaic (PV). A large percentage of these were utility-scale projects.

 

Utility-scale projects are gaining in popularity because they are more economical to build than traditional roof-top solar. The large-scale projects most often provide power to wholesale buyers and not end-use consumers. Then there is “community” solar. A community solar arrangement allows the sharing of generated electricity to more than one household. This is the premise of SECO Energy’s Solar Life program.

 

Solar Life is an opportunity for SECO members to live a greener lifestyle without the upfront investment of traditional solar panels at their location. Subscribers pay a flat monthly fee of $32 for the output of four panels of our cooperative-owned two-megawatt array. The monthly output of the four panels is shown as a kilowatt hour credit on your monthly electric bill – reducing your utility-supplied power cost.

 

Who could have imagined just a short time ago your electric cooperative would be harnessing the power of the sun. Perhaps one day we’ll have time to ponder this more while enjoying our lab-grown meal delivered by our self-driving car and served by our robotic butler.

 

For more information about solar and SECO Energy’s Solar Life program visit us at www.secoenergy.com

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com

 

 

SECO Solar Square Demo at March 25 Annual Meeting

Solar power is on the rise in The Sunshine State. Per the Florida Public Service Commission, SECO Energy has the most solar customers of any electric cooperative in the state and almost all municipally owned utilities as well.

 

As of March 20, a total of 530 SECO Energy members have interconnected solar systems at their homes or businesses. These systems produced 1,789,373 kilowatt hours in 2016, resulting in payments from SECO to these members totaling nearly $140,769.62 last year alone. Over the life of these systems, the cooperative has paid $510,039 to members who produced more electricity with their solar systems than they consumed. Per the PSC, this is the highest payback of any utility in the state.

 

SECO’s net metering policy provides for the payback for excess solar energy at the company’s “avoided cost.” In essence, members with solar arrays are treated as small-scale wholesale providers. The cooperative pays these members for their excess power at the same rate SECO pays Seminole Electric Cooperative for power produced traditionally from fossil fuels.

 

 

CEO Jim Duncan states, “I’ve been pretty vocal over the years in candidly explaining the merits and drawbacks of rooftop residential solar installations. SECO has been successful in supporting members who generate their own power without resorting to rebates or credits that inadvertently create financial burden on other members.”

 

SECO’s philosophy is that those who choose to invest in solar should bear the long-term costs to receive the benefits. It is clear from the number of members installing solar that people are willing to make the financial investment. The Cooperative encourages members to exercise caution when considering solar. If you have questions or need an unbiased opinion, contact SECO’s Energy Services team for a free assessment. A team member will evaluate whether solar is right for you by examining orientation, roof pitch, usage history and potential payback.

 

Members are also encouraged to attend the SECO Solar Square demonstration at the March 25th SECO Annual Meeting at 293 South US Highway 301 in Sumterville. The SECO team will display various types of systems and installations, costs, contract requirements, net-metering, billing, and projected generation.

 

SECO’s own array (the Solar Square) and its online production dashboard will be on display and accessible to members. The solar demo’s house replica displays a bi-directional meter for net metering, an inverter and a photovoltaic module on a simulated rooftop. Members interested in solar energy can use the SECO Solar Estimator to help determine costs and output.

 

Members who are not interested in investing in their own solar array but want to live a greener lifestyle can enroll in SECO’s new Solar Life program. The member pays a flat $32 monthly fee in exchange for the kilowatt hour output of four panels.

 

Come out to the SECO Energy pavilion this Saturday, March 25th for free food, fun and fabulous prizes. Gates open at 8 a.m. and the business meeting starts at 10:30 a.m. Prize drawings are held after the business meeting – members must be present to win.

SECO Scholarship Deadline Approaching

SECO Energy’s Board of Trustees has continued its long-standing college scholarship program for 2017. The Board has approved for up to $36,000 in college scholarships be awarded to graduating high school seniors who live in a home served by SECO. The application deadline is March 31, 2017.

 

Students from area high schools will compete for twelve (12) $3,000 scholarships to an accredited college, university or vocational/technical school. To qualify, students must be a graduating high school senior, live in a home serviced by SECO, and plan to be enrolled as a full-time student in the fall.

 

The SECO Scholarship program began in 1996 and has granted over $500,000 to local students who dream of a college education. Concern for Community is a key cooperative principle, and as a not-for-profit electric cooperative, SECO believes in supporting its members and communities by providing financial assistance to aspiring scholars.

 

SECO News, January 2017 - SECO Scholars Deadlines

CEO Jim Duncan stated, “Central Florida is full of smart, talented young people who are growing into the leaders of tomorrow. We want to entice these talented folks to return to the area and hopefully be interested in pursuing a career in the energy industry. I am proud that SECO is an advocate for education and academia.”

 

Ray Vick, Board of Trustees President, stated, “The Board is proud to continue its service to our communities by sponsoring students who want to further their education. On behalf of myself and the Board, we are excited to meet the newest crop of SECO scholars at the winners’ banquet that is held in May.”

 

Visit SECO’s Scholarship page for more details or to print an application. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, January 2017

SECO News, January 2017 - Toys for Tots and United Way

 

Duncan’s Digest: Toys for Tots and United Way

 

The Christmas spirit was upon us all as we participated in the U.S. Marine Corps Reserve Toys for Tots Program. SECO’s employees helped me load hundreds of toys, donated by employees and members, for local children.

 

Toys for Tots collects new, unwrapped toys and distributes as Christmas gifts to less fortunate children in the community. As a Marine myself before my hair turned gray, I know thatToys forTots is a special program for children in need. Hundreds of children will wake up to Christmas presents under the tree, thanks to the generosity of our employees and members.

 

SECO News, January 2017 - Toys for Tots and United Way

 

During SECO’s 2017 United Way campaign, employees opened their checkbooks and donated generously. SECO employees pledged $50,171 for United Way’s campaign for local communities.

 

United Way improves the quality of life for millions of people. I am grateful to work with employees who have the power and goodwill to improve the communities we serve. SECO employees are a generous bunch of folks, and their efforts are applauded.

 

From my family to yours, I wish you a healthy, Happy New Year!

 

SECO News, January 2017 - New Year, New Efficiency Tool

 

New Year, New Efficiency Tool

 

Happy New Year! What are your resolutions this year? Start off on the right foot with SECO’s new online Energy Estimator tool.

 

The estimator helps members understand the amount and cost of the energy that appliances, lighting, and other electronics use in their home. It calculates your monthly refrigeration costs, the price for each load of laundry, the annual amount of energy your oven uses and more. Submit your results and within minutes you will receive an email comparing your usage to the average Central Florida household and tips to save energy and money.

 

SECO has three great prizes up for grabs for members who explore the Energy Estimator and increase their energy efficiency IQ. After completing the Energy Estimator and emailing your results, your name will be entered into a random drawing to win a $300 bill credit, a package of energy efficiency tools that includes a $100 Lowe’s gift card, and a programmable Wi-Fi thermostat. Winners will be notified via email on February 16.

 

Make a resolution to reduce your energy usage and lower your energy bill. Here’s to an Energy Efficient New Year!

 

SECO News, January 2017 - Protection Begins at the Meter

 

Protection Begins at the Meter

 

Today’s appliances are sensitive to power surges caused by lightning, accidents, animals and more. Surges can cause catastrophic damage or degrade appliance circuitry over time.

 

Protection begins at the meter. SECO’s meter base surge arrester reduces most surges to a safe level before they enter your home. The arrestor helps protect large motor appliances like the air conditioner, washer and dryer, refrigerator, stove and dishwasher.

 

Beat the upcoming storm season rush and subscribe to SECO’s meter-based surge protection by February 15 for a chance to win a $100 Lowe’s gift card. All SECO members currently enrolled in SECO’s surge protection are also eligible to win.

 

Enroll online or call us at (800) 732-6141. A random winner will be chosen February 15.

 

SECO News, January 2017 - Does a Fireplace Save Energy?

 

Does a Fireplace Save Energy?

 

Wood burning fireplaces provide a soothing ambience and warmth, but can actually increase your energy usage. Fireplaces pull oxygen and heat from other areas within the home. Approximately 30% of heat goes up the chimney, creating a drop in temperature, prompting your central heating unit to cycle more frequently.

 

Installing glass doors or a fireback can increase your fireplace’s efficiency. Glass doors act as a barrier to reduce the amount of indoor air escaping through the chimney. In the summer, glass doors help prevent warm air from entering into your home. Firebacks are decorative, cast iron plates that when placed at the back of the fireplace absorb heat and radiate it back into the room.

 

Although glass doors and firebacks may improve a fireplace’s efficiency, your best course of action is to use your fireplace when it’s just a little chilly and forgo operating your central heating unit during that time. Learn more about SECO’s products and services and energy savings online.

 

SECO News, January 2017 - SECO Scholars

 

SECO Scholars

 

For over 20 years, SECO Energy has awarded more than $500,000 in scholarships – launching young scholars on their path to a college education. Once again, SECO’s Board of Trustees has approved up to $36,000 in scholarships for twelve deserving high school seniors.

 

To be eligible, the student must:

  • Reside in a home served by SECO.
  • Graduate high school by the end of the current school year.
  • Provide proof of acceptance to an accredited college, university or vocational/technical school by the end of 2017.
  • Plan to be enrolled as a full-time college student.

 

Applications are available beginning January 4, at SECO’s five Member Service Centers in Lake, Sumter, Marion and Citrus counties, area high school guidance offices, at the SECO corporate offices in Sumterville and online.

 

To be considered, completed applications must be received no later than 5 p.m. on March 31. Applications may be dropped off at any SECO Member Service Center or mailed to:

 

SECO Energy<br\>Attn: Youth Scholarship<br\>330 South U.S. Highway 301<br\>Sumterville,FL 33585-0301

 

Winners will be notified by phone or mail on or about April 28. Learn more about SECO’s scholarship program online or call (352) 569-9561.

 

Read the full January 2017 SECO News here.

 

Students Vie for $36,000 in SECO Scholarships

Annually, SECO Energy offers graduating high school seniors, who reside in its service area, the chance to compete for a $3,000 college scholarship.

 

Once again, SECO’s Board of Trustees has approved up to $36,000 in scholarships for twelve deserving high school seniors. For over 20 years, SECO Energy has awarded more than $500,000 in scholarships. As a not-for-profit electric cooperative, SECO is proud to have a hand in launching hundreds of young scholars on their path to a college education.

 

To be eligible, student must:

 

  • Reside in a home served by SECO.
  • Graduate high school by the end of the current school year.
  • Provide proof of acceptance to an accredited college, university or vocational/technical school by the end of 2017.
  • Plan to be enrolled as a full-time college student.

 

CEO Jim Duncan stated, “Concern for Community is a key cooperative principle and what better way to connect with the communities we serve than through scholarship awards. SECO helps young citizens embark on their college careers and lightens the financial load for their parents who are our members. I hope they bring their new-found knowledge and skills back to the area and seek future employment with SECO.”

 

Board of Trustees President Ray Vick, stated, “I have served on SECO’s Board of Trustees for over 35 years, and I am so happy to have a hand in continuing SECO’s scholarship program for the last 20 years. On behalf of the entire Board, we are very proud of SECO’s community outreach programs and its strong corporate citizenship ties to the communities it serves.”

 

An independent panel of educators from SECO’s service territory evaluates all applicants and selects each year’s winners. Scholarship selections are based on past and present achievements in school, community service, financial need and scholastic records.

 

The scholarship application period begins January 1, 2017. Applications will be available at SECO’s five Member Service Centers in Lake, Sumter, Marion and Citrus counties, area high school guidance offices, at the SECO corporate offices in Sumterville and online.

 

To be considered, completed applications must be received no later than 5 p.m. on March 31, 2017. Applications can be dropped off at any SECO Member Service Center or mailed to:

 

SECO Energy

Attn: Youth Scholarship

330 South Hwy 301

Sumterville, FL  33585-0301

 

Winners will be notified by phone or mail on or about April 28, 2017. For additional questions, visit SECO’s scholarship page or call Eneida Robaina at (352) 569-9561.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates. Visit SECO online to learn more about additional community outreach programs.

New Year, New Chance to Win with New ENERGY ESTIMATOR

SECO Energy introduces its newest online energy efficiency tool – just in time to make New Year’s resolutions that count. The Energy Estimator helps members resolve to save energy and lower their monthly energy bills in 2017.

 

The Energy Estimator is a usage calculator based on SECO’s current residential rate with the Power Cost Adjustment (PCA) credit factored in. The Estimator helps members understand the amount of energy and costs that appliances, lighting, electronics, tools, etc. use in their home. The Estimator calculates your monthly refrigeration costs, the price for each load of laundry, the annual amount of energy your oven uses and more.

 

After submitting their data inputs to SECO, within minutes members will receive an email comparing their usage to the average Central Florida household, along with specific tips to save energy and money.

 

SECO has three great prizes up for grabs for members who explore the Energy Estimator and increase their energy efficiency IQ. After the member completes the Energy Estimator, his/her name will be entered into a random drawing to win a $300 bill credit, a large package of energy efficiency tool that includes a $100 Lowe’s gift card or a programmable Wi-Fi thermostat.

 

Winners will be notified via email on February 16, 2017. Members must explore the Energy Estimator and submit their data input by February 15 to be eligible to win. Make a resolution to reduce your energy usage and lower your energy bill this year. Take SECO’s Energy Estimator for a test drive.

 

For other chances to win electric bill credits and prizes, “like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Tis the Season for Scammers

During the Christmas season, scammers believe that people are more vulnerable to falling for their tricks. SECO Energy is reminding members to be cautious of any person claiming to be from the utility whether in person or on the phone. Be especially cautious of demands for immediate payment.

 

SECO has numerous employees and contractors working in the field who come in contact with members on a regular basis. All SECO employees and contractors carry company-issued identification. Members should ask for identification or call SECO and verify an employee or contractor’s identity. Be extremely cautious of any person who is asking for entry into your home or business. SECO employees will not arrive to conduct an energy audit or conduct a solar assessment on a home without a pre-scheduled appointment.

 

Phone scams are also a concern. SECO members, residential and commercial, have reported receiving phone calls threatening disconnection of service unless payment is made immediately. Be warned, SECO does not call and demand credit card payment over the phone. SECO uses a robo-call system after hours to remind members of late payments. A SECO employee will never arrange for a member to meet them at an off-site location and demand a cash payment.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services, stated, “Be extra wary of scams during the Christmas season. A scammer’s main objective is to make a quick buck. They are likely to leave the property or end a call quickly if they believe their scam will be exposed.”

 

Gloria adds, “Be alert and call SECO immediately if you want to verify the identity a SECO employee or contractor or if you are questioning the legitimacy of a phone call from SECO. If at any time you feel your safety is at risk, call 911 immediately.”

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Trustee Completes Advanced Education Certificate

SECO Energy congratulates District Four Trustee, Richard Dennison of Ocala, for earning his Credentialed Cooperative Director (CCD) Certificate.  Mr. Dennison became a SECO member in 1999 and began his Board service in 2015.

 

The CCD courses, provided by the National Rural Electric Cooperative Association (NRECA), are designed to provide cooperative board members with knowledge on basic governance and the essential skills needed for a cooperative director.  SECO’s Board of Trustees use this knowledge to guide the fiduciary duties of the board and to serve as elected officials on behalf of SECO’s membership.

 

Ray Vick, Board of Trustees President, stated, “Education, Training and Information is a key cooperative principle and I applaud Mr. Dennison’s efforts to learn more about electric cooperative governance and cooperatives themselves.  As a Board member, Mr. Dennison provides oversight and sound financial judgment that is instrumental in SECO’s continuing success.  I am proud of the commitment Mr. Dennison has made to SECO’s Board of Trustees and to its members.”

 

Mr. Dennison enjoys his role as a SECO Energy Trustee, “It is a pleasure to serve as a SECO Trustee and be a voice and a representative for its members.  The energy industry is changing and by continuing my education, I can keep abreast of industry advancements and continue to work for our members.”

 

SECO’s Board of Trustees, CEO and senior leadership celebrated Mr. Dennison’s accomplishment during its November Board Meeting.

 

“Like” SECO’s Facebook page and “follow” on Twitter for news releases and cooperative updates.

Scammers Target Business Owners in The Villages

Just this week, several SECO members in The Villages recognized and reported scam phone calls.  SECO Energy is warning its members about scammers on the loose on the phone and in person in its service area.  Members have reported threatening phone calls from persons masquerading as SECO employees and employees of other utilities.  Small business owners in the area seem to be a prime target.

 

Owners receive a phone call, during business hours, from an individual claiming to be a representative of SECO.  The individual then threatens a service disconnection if the member does not pay immediately by credit card over the phone.  Scammers have even demanded owners meet with them at an off-site location and pay cash.

 

Please be advised: SECO will not call members – either residential or commercial – and demand credit card payment over the phone.  SECO uses an automated robo-call phone call system after hours to remind members of late payments.  A live person will never call and harass a SECO member for immediate payment.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services, cautions members to be wary of payment demands.  “Scammers can be sophisticated thieves – they use threatening language to create a sense of urgency in their victims.  Scammers choose their victims carefully, they call businesses during busy times, looking for a distracted person who may fall for their scheme.”

 

Gloria adds, “Above all, be cautious about sharing personal information with callers or making utility payments over the phone.  If you receive a phone call and question its legitimacy, hang up immediately and call SECO.”

 

“Like” SECO’s Facebook page and “follow” on Twitter for news releases and cooperative updates.

SECO Extends Gratitude to Hurricane Matthew Partners

In early October, Hurricane Matthew – an extremely powerful Category 3 hurricane – traveled north along Florida’s east coast bringing strong winds and rain gusts to SECO Energy’s service area. SECO enacted its emergency restoration plan to prepare for and recover from Hurricane Matthew successfully – due in part to the assistance from additional contractors and vendors. Their speedy response and willingness to help were truly awe-inspiring.

 

 

SECO proactively organized an army of additional line crews, tree contractors and hospitality-related vendors to aid in its restoration efforts before, during and after Hurricane Matthew. It took an immense collaborative effort to restore power to over 28,000 SECO members in under 36 hours. The average outage was only 129 minutes. SECO members would have been without power for much longer without the willingness and dedication of its employees, contractors and vendors.

 

SECO Energy CEO Jim Duncan stated, “Florida’s Governor, Rick Scott, was engaged and encouraging before, during and after the event. SECO appreciates the thousands of hard working utility workers who joined forces to restore power to millions of Floridians. Without question, SECO is Storm Ready and willing to lend a hand to assist our fellow cooperatives, as well as state municipal and investor-owned utilities during times of crisis.”

 

Members can “like” SECO Energy’s Facebook page and “follow” the company on Twitter for cooperative updates and the latest news releases.