StormCenter logo

Archive

SECO News, May 2018

Duncan’s Digest

 

Founded in 1938, SECO Energy is a not-for-profit electric cooperative currently serving over 200,000 homes and businesses in Central Florida with affordable, reliable power. As a member, you depend on us during extreme heat, cold, inclement weather and especially during hurricane season.

 

May 2018 SECO News Duncan's Digest

 

Our newly produced “Rugged, Reliable and Ready” video on SECO’s YouTube channel highlights our gains in reliability and system improvements in the last ten years. SECO’s commitment to reliability is a key reason members have ranked SECO Energy a three-time J.D. Power award winner.

 

SECO is Storm Ready and prepared for the 2018 Atlantic hurricane season. Storm Ready isn’t just a catchy marketing slogan. Storm Ready begins with expertly designed and well-built infrastructure that is durable and able to withstand Florida’s daily summer thunderstorms along with the tropical storms and hurricanes that head our way.

 

Another component of storm readiness is our rigorous maintenance schedule. Our Operations folks investigate outages and perform infrared inspections to identify hotspots and potential equipment failures before they occur. Annually, SECO inspects thousands of poles and replaces poles that are weak or damaged, ensuring reliability and preventing outages.

 

After lightning, trees are the second leading cause of unexpected outages on SECO lines. To combat tree-related outages, SECO spends $10 million annually on a robust vegetation management program. Since 2008, our investment in vegetation management has reduced the number of tree-related outages by 50 percent.

 

Over the last decade, SECO’s Board of Trustees has approved significant investments in storm hardening and system improvement. This pays dividends for you, our member, reducing outage duration times and the frequency of power outages. Back in 2008, average power outages lasted more than two hours and were frequent occurrences. Today, outage durations are reduced to an average of 60 minutes and outage frequency has declined dramatically.

 

Storm Ready is also communicating with you when weather turns threatening, alerting you to system improvements in your area and keeping you apprised during planned and unexpected outages. Our Call Center and Member Service Centers are staffed with friendly, local representatives dedicated to customer satisfaction. You can report outages with the click of a mouse at SECOEnergy.com and connect with us on Facebook and Twitter to play trivia, enter bill credit drawings and find outage details.

 

With Atlantic hurricane season just around the corner, now is the time to prepare and win a prize. Watch the “Rugged, Reliable and Ready” video available on SECO’s YouTube channel or the link via Facebook. “Like” our Facebook page and leave a comment on the video post to share the unique steps your family takes to be Storm Ready. The top three Storm Ready ideas will win either a $300 electric bill credit, a Honeywell Wi-Fi thermostat or a NOAA weather radio.

 

Watch the video and share your Storm Ready ideas on our Facebook page before July 15. SECO is Storm Ready – are you?

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

May 2018 SECO News Storm Ready

 

Storm Ready

Storm Season – June 1

 

SECO is launching a brand-new Storm Center platform this summer – just in time for hurricane season. The new Storm Center will feature an easy-to-use interactive outage map. Members can report outages online via their smartphones and tablets.

 

Along with the new interactive outage map, members can subscribe to receive proactive outage notifications. Members will be able to choose to receive notices via voice, text or email, can set “do not disturb” parameters and opt-out of notifications at any time.

 

Along with the new outage map and communications capabilities, members will have access to an area light outage reporting map that will help SECO stay on top of our commitment to repair lights within 48 hours.

 

These new Storm Center products are scheduled to launch for your use the first week of June – watch for more details.

 

 

May 2018 SECO News Surge MitiGator

 

Surge MitiGator ™

 

Do you want to take the bite out of surges that can come through power lines and into your home through the meter? Take Surgeo’s advice – enroll today in our Surge MitiGator™ program.

 

For a limited-time, members who enroll in SECO’s Surge MitiGator™ program online enjoy the benefit of free installation. If you’ve been contemplating surge protection, now is a great time to take advantage of this special offer and give yourself peace of mind knowing your large appliances are protected from damaging spikes and surges.

 

Our proven, cutting-edge technology, made in the USA, is designed to protect your major appliances including your washer, dryer, stove, refrigerator, freezer, garbage disposal and air conditioner. The Surge MitiGator™ has a great warranty and a beastly reputation of superior product performance.

 

The Surge MitiGator™ is available for less than 20 cents a day at a lease rate of $5.95 per month, plus tax, conveniently added to your electric bill. Purchase prices range from $349.00 – $399.00 depending on your service size.

 

Enroll in SECO’s Surge MitiGator™ program today. FREE* installation is available exclusively to members who enroll online for a LIMITED-TIME only. Valid through June 30, 2018.

 

*Free installation, a $25.00 value, is available to members with standard (200-amp) residential service for a limited-time only with online enrollment only. For SECO members with services greater than 200-amps a reduced installation fee of $75.00 will apply. Surge MitiGator™ FAQs and warranty information are available online.

 

Read the full May SECO News online.

SECO Crews and Contractors Fully Deployed for Final Hurricane Restorations

SECO Energy’s crews and contract line and tree trimming crews remain fully deployed for final Hurricane Irma power restoration. Today, 1,200 crew members from nine states are finishing the last of the feeder rebuilding and repairing. Crews are also focusing on restoring isolated outages affecting small numbers of members, and clearing trees from functioning lines.

 

Understandably, SECO members have been frustrated by the outages caused by significant infrastructure damage as Hurricane Irma blazed a path through our service territory. Members reported over 110,000 outages immediately after hurricane-force winds left over half of SECO’s feeder lines on the ground and covered by downed trees and debris. Phone lines and Internet services were inoperational, making outage reporting difficult for members.

 

For the few thousand members still without power on Sunday, it has been a long week. Restoration efforts have been hampered by standing water, significant system damage and multiple thefts of copper line in Webster and Lake Panasoffkee. Earlier this week, SECO publicly committed to full restoration on Sunday. As of 10 am, SECO has less than 3,000 members – less than one percent – remain without power according to SECO’s Storm Center outage map it appears we will uphold that commitment.

 

Florida mandates that facilities such as hospitals, shelters, schools and government offices are given highest priority when restoration begins. SECO restored power to these facilities first. Assisted-living, non-hospital medical facilities, nursing homes, gas stations and communications towers running on generator power began running out of fuel Thursday. These necessarily became a priority. SECO’s crews are pulled in many directions so members may see crews leaving residential areas that are not yet completely restored. Homes in one subdivision on one side of the street may have power while the other side does not. This can occur where one line ends and another line begins.

 

If a member experiences a new outage, it should be reported at Storm Center using the last name and house number. Members can also use our interactive restoration map. It displays areas where small pockets of outages exist and crews are working. It does not display individual outages but crews are being deployed to those as well this morning because there are more than 1,200 crew members in the field moving from one outage to the next.

 

Please keep in mind that Hurricane Irma just left SECO’s service area late Monday morning. Even the storms of 2004 didn’t hit SECO’s area this hard and with this much damage. The system disruption is unprecedented and SECO is doing its best to quickly and fully recover.

 

During this time of prolonged outages from Hurricane Irma, if you are using a generator, never let it operate in an enclosed space such as your home, garage or enclosed porch. Generators emit carbon monoxide, a silent, odorless killer. There are multiple reports of Central Floridians who have been rushed to the hospital for carbon monoxide poisoning, and some of these cases were fatal. Read and follow manufacturer’s safety warnings when operating a generator.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

SECO News, September 2017

 

Duncan’s Digest

MEGAWATTS & MILLIONS

 

On November 12, 1938, the first employees of Sumter Electric Cooperative electrified 400 homes at the crossroads of Sumter, Lake and Marion Counties. Sumter Electric has since evolved from a small, rural electric cooperative into our d/b/a name of SECO Energy, and has grown into a regional, not-for-profit electric cooperative serving members across Central Florida.

 

SECO’s growth during its 80-year history is impressive. Continued economic development in our service territory, keeps us investing in new infrastructure and upgrading our existing system. When I joined the SECO team in 1979, the cooperative served less than 39,000 members. Upon becoming CEO in 1990, we served almost 70,000 members. Since then, SECO’s membership increased to almost 200,000 members – a growth rate of 186%.

 

SECO News, September 2017 - Duncan's Digest, Megawatts and Millions

 

Population booms create a greater demand for power. To keep pace, SECO makes investing in its electric system a top priority. As of July 31, SECO’s system wide facilities investment is $817.8 million, which equates to an investment of $2.77 million per month in SECO’s system.

 

Sumter County is growing with The Villages of Fenney and Southern Oaks, future home to 8,000 houses and numerous retail spaces. As a result, SECO is upgrading that area’s substation (called “Federal” because it serves the prison) from 12kV to 25kV and building additional feeders to increase capacity.

 

In its current configuration, the substation can serve 5,000 members. The upgrade brings the capacity to 25,000 members. The substation is currently equipped with a 34-megawatt power transformer. The upgrade adds two 56-megawatt power transformers with space for another 56-megawatt power transformer if/when needed. The Federal substation upgrade investment is approximately $3 million.

 

This system upgrade also gives SECO the ability to backfeed power to members served by other substations in the event of an outage.

 

In south Lake County, crews have already upgraded equipment at our Big Creek substation. In Marion County, crews are upgrading the relay equipment at our Oak Run substation that serves members in the western State Road 200 area. In northwest Marion County, work has begun to upgrade our Blitchton substation to increase its operating voltage and capacity.

 

Future power supply development by our wholesale provider, Seminole Electric Cooperative is a topic you’ll hear about in more detail soon. Seminole supplies power to 1.6 million Floridians, and the company’s plans for the future ensure an adequate power supply with a fuel portfolio that keeps costs and rates low but also expands the use of renewable energy. That said, SECO will continue to provide reliable power to current members and be ready to serve future members.

 

It is our pleasure to serve your family’s energy needs. Thank you for being a SECO member.

 

SECO News, September 2017 - Lightning Buzz

 

Lightning Buzz

 

Florida is deemed the “Lightning Capital” of the nation. It comes as no surprise that lightning is the leading cause of outages in SECO’s service area, and it creates a host of problems for our electric system. Lightning can strike power lines directly, causing a sudden increase in the electrical field. This sudden increase causes outages by tripping fuses, reclosers and breakers installed along the lines to protect the circuit. Lightning also plays a role in the second and third leading causes of outages – trees and equipment failures. Lightning strikes trees, causing damage to tree branches, trunks and roots. Branches and entire trees fall onto lines, bringing down poles and lines, causing outages. Lightning interrupts the normal operation of transformers, cabinets, fusers and breakers, and lightning can spark fires that damage electrical equipment.

 

SECO News, September 2017 - Lightning Buzz, Branches and entire trees fall onto lines, bringing down poles and lines, causing outages.

 

Squirrels, birds and bears – oh my – they wreak havoc on SECO’s facilities. Bears use SECO poles as scratching posts, creating a weakened pole that could break and cause lines to fall. Squirrels, birds and snakes travel on SECO lines and cause outages. Birds build their nests on SECO poles and woodpeckers drill into wood poles to hollow out nests.

 

System maintenance is a constant and costly battle. During hurricane season and beyond, SECO is Storm Ready, equipped to respond quickly and safely to major weather events and occasional outages. If you experience an outage, use your tablet or smartphone to report it through Storm Center at SECOEnergy.com.

 

SECO News, September 2017 - Energy Efficiency, Curb the Silent Demanders

 

Energy Efficiency

 

Curb the Silent Demanders

 

According to energy.gov, a home’s water heater accounts for about 12% of monthly energy use. Follow these simple, easy tips to increase the energy efficiency of your water heater.

 

  1. Install a timer that turns off the unit at night or when not in use.
  2. Lower the temperature to 120º F.
  3. Wash and rinse clothes in cold water.
  4. Wash only a full load in your dishwasher on the shortest cycle.
  5. Replace showerheads and faucets with low-flow fixtures.

 

SECO News, September 2017 - Energy Efficiency, ENERGY STAR reports savings of $135 a year by replacing a washer that’s over ten years old.

 

It may be time to consider purchasing a new water heater, clothes washer or dishwasher. Look for the ENERGY STAR® label. Tankless water heaters use less energy, but the up-front costs are higher. ENERGY STAR reports savings of $135 a year by replacing a washer that’s over ten years old. ENERGY STAR-qualified dishwashers use 31% less energy and 33% less water than older models – a double-win for efficiency.

 

Searching for additional energy-saving advice? SECO’s Energy Services Specialists are available to answer your questions. Visit our website to schedule an Energy Audit appointment at your home or business today.

 

SECO News, September 2017, Congrats to the Surge Protection $300 bill credit winner

 

Surge Protection Bill Credit Winner

 

Margaret Locke from Umatilla is the winner of SECO’s $300 Surge Protection Bill Credit. Congratulations Margaret!

 

You too can add a layer of protection to your home’s appliances with SECO’s meter-based surge protection. Enroll online today!

 

Read the full September 2017 SECO News here.

 

Energy Insider – 2nd Quarter

SECO Energy Insider, 2nd Quarter - Avoid Taking the Bait When Hackers Phish

Avoid Taking the Bait When Hackers Phish

 

Online phishing emails are a very real and dangerous trend. According to Wikipedia, the annual worldwide impact of phishing was as high as five billion dollars as of 2015. Today, this number is substantially more.

 

Being aware of what phishing emails look like and how to avoid them can save a company a lot of money, damage, and stress. Computer hackers love to go phishing, but instead of baiting hooks, they’re sending emails. They disguise what looks like a trustworthy email in order to obtain sensitive information from companies and individuals. Phishing is a form of social engineering designed to trick people into clicking what appears to be a valid link but instead causes damage in one way or another.

 

The reason hackers phish is to obtain sensitive and profitable information. By clicking on the link in their email, you may be doing anything from installing a virus to allowing the hackers into your computer network. Either of these is to gain information to be used against the company or for access to sensitive information such as a social security number or password. For example, the hacker may obtain a company’s username and password to their bank account and start making money transfers. They may gain trade secrets or future plans. This vital information is up for grabs if someone is not careful when receiving a phishing email.

 

Phishing emails are designed to blend in with emails employees receive every day. For example, if you work in the accounting world and are accustomed to emails with invoices, you might receive the same type of email from a hacker with only a couple of variations. One may think that a small change isn’t a big deal, but that little detail could make all the difference. Often, the emails give a time frame or sense of urgency in order to prompt a quick click without thinking. For example, claiming your bank account is hacked and you need to click the link to reset your password. Phishing emails also often contain grammatical errors. A good example of a phishing email will look something like this:

 

SECO Energy Insider, 2nd Quarter - Avoid Taking the Bait When Hackers Phish, phishing email example

 

The easiest way to avoid falling victim to phishing emails is to always pay close attention. The “From” portion of the email address will often be similar to email addresses you would normally recognize. The slight difference could be as simple as an extra letter. Many times the sentences are not well written.

 

If an email is not one you’re expecting, question why it is being received. If the email is suspicious in any way, check with your company’s IT security team. If you receive an email asking to change a password for anything from a bank to a medical insurance site, call the company first or go directly to the website instead of clicking the link. Always check the legitimacy of the email before moving forward and warn others so everyone knows to be wary of a possible incoming attack.

 

 

 

SECO Energy Insider, 2nd Quarter - One-size-fits-all Does Not Apply

One-size-fits-all Does Not Apply

 

When it comes to surge protection, there is not a one-size-fits-all solution. Sometimes consumers spend a lot of money on surge products only to be disappointed. Typically this doesn’t relate to the product itself, instead, it’s because the manufacturer’s recommendations for installation have not been followed, contributing to poor product performance.

 

When contemplating surge protection think about multiple layers of protection. The goal should be to make sure the protector is installed as close as possible to the source you’re trying to protect. Let-thru voltages increase for every foot of excess wire used in an installation. This means additional unwanted surge energy can travel directly to your equipment/systems increasing the potential for damage. The rule-of-thumb is to use as little wire as possible, avoid loops and bends, and follow instructions as outlined.

 

Although installation is a key factor in ensuring success, without a properly connected ground at the service entrance, dollars spent on surge protection are spent in vain. Have a professional test your grounding effectiveness before you get started. Once grounding is confirmed, draw a circle around your facility. Take a look at all lines coming in such as the electric, phone, satellite, and cable. Then determine the best way to protect each point of entry.

 

Besides primary surge protector at your service entrance or before the first breaker in your main panel box, add protection at all subpanels. Pay careful attention not to forget panels feeding security systems, outdoor lighting, gates, fountains, etc. Utilize point-of-use devices on indoor equipment such as computers, copiers, fax machines, and phone chargers. Statistics show up to 80 percent of power surges are generated internally. Although these are not the surges that do the most damage, they degrade equipment over time.

 

For more information on how to protect your commercial/industrial facility from damaging surges contact your SECO Energy Key Accounts Consultant. We’ll be glad to arrange for our surge vendor to help you formulate a plan to fit your company’s specific needs.

 

 

 

SECO Energy Insider, 2nd Quarter - Member Spotlight, E.R. Jahna Industries

Member Spotlight: E. R. Jahna 474 Sand Mine, Clermont, Florida

 

E.R. Jahna Industries is American-owned and has been independently operated since 1934 from their headquarters in Lake Wales Florida. Building upon his construction and concrete background, Emil Jahna, Jr., started mining operations in 1946 supplying sand for local businesses producing concrete. Beginning in the late 1960s, E.R. Jahna’s Central Florida locations allowed them to flourish by supplying construction grade sands to Disney World, Interstate 4 and the surrounding building growth. Throughout the 1970s and 1980s, E.R. Jahna Industries purchased and started several new mines to expand their Florida footprint.

 

Today, E.R. Jahna remains owned and operated by the second and third generations of family. They continue to grow in the mining industry currently operating four sand mines in Florida and one in Savannah, GA. The company is a leading producer of high quality and reliable aggregate products – specifically sand. However, the term aggregate applies to a broad category of either fine or coarse particulate material such as silica sand, gravel, slag or crushed stone. These products are mined and used in concrete, concrete products, construction and every day modern life applications. Drain fields, road base, materials for concrete, sand for golf courses, roof tile, power poles, pavers, concrete pipe, concrete block and beach replenishment are all typical uses of aggregates here in Florida.

 

Although sand mining may sound simple, it is not! It requires a huge investment and an involved process to ensure a high quality product to meet end-use expectations. At E.R. Jahna’s in Clermont, Florida (served by SECO Energy), a dredge is used to remove sand from a pit. The sand is then transported through a pipeline to the sand plant. The sand plant washes and separates material through different processes to meet the customer’s end-use requirements. During its journey through the plant, the sand is screened of foreign debris, washed, sized, and the water removed creating the final sand aggregate product(s). Because the sand is so hard and abrasive on the metal processing equipment, continuous maintenance is required to meet production schedules and customer needs. E.R. Jahna’s maintenance program is key to its reliable production capabilities and quality products.

 

In order to compete in a competitive marketplace, E.R. Jahna continues to increase efficiency in extracting aggregates companywide. Many projects include sand plant re-configurations, efficient pump and motor upgrades, and an extensive geologic analysis of reserves and production yields. Over the next year, the E.R. Jahna 474 Independent Sand Mine will see drastic capital improvements including the total rebuild of the sand plant. With new technology and continued learning, E.R. Jahna can remain competitive and on the forefront of the aggregate mining industry.

 

 

 

SECO Energy Insider, 2nd Quarter - SECO Energy Is “Storm Ready,” Are You

SECO Energy Is “Storm Ready,” Are You?

 

Hurricane season began on June 1st and SECO Energy stands “Storm Ready.” Our System Operations Center is staffed 24 hours a day, 7 days a week and crews and support staff are available around the clock. Our Emergency Restoration Plan serves as a guide to ensure the timeliest restoration of service even under the most adverse circumstances. SECO Energy’s operating plan is continually evaluated and updated annually because we understand the importance of electricity to your business. However, this is only half the battle. You too must be storm ready.

 

For your business, being storm ready may not necessarily apply to a weather event or service interruption at your location. Depending on your operation, there could be a number of things with the potential to impact your bottom line. Having a plan in place to deal with concerns increases the chances of your business surviving. Statistics show that ninety percent of companies fail within a year unless they can resume operations within five days after a catastrophe.

 

In today’s world, businesses must prepare for the impacts of many hazards including natural disasters like hurricanes, tornados and flooding. Then there are human caused hazards, acts of violence and terrorism, technology-related issues and equipment failures. Whether the disaster is major or minor, anything that has the potential to cease operations at your location for a prolonged period of time can be crippling. A good plan is necessary to prevent this.

 

Many experts advise developing a preparedness plan consisting of the five steps as follows:

 

  1. STEP ONE-Program Management
    Assign an administrator to organize, develop and identify the regulations that establish the minimum requirements of your program.
  2.  

  3. STEP TWO-Planning
    Gather information and examine ways to identify, assess, prevent and reduce hazards and risks. Done correctly, this would include a business impact analysis.
  4.  

  5. STEP THREE-Implementation
    Create a written plan to address resource management, emergency response, communication, operational continuity, IT, employee assistance, incident management and training.
  6.  

  7. STEP FOUR-Testing and Exercises
    Evaluate your plan on an ongoing basis by conducting multiple types of training and exercises, using the results to evaluate the effectiveness of the plan.
  8.  

  9. STEP FIVE-Program Improvement
    Establish a cycle of review and methods of evaluation and make the necessary changes to keep the plan current.

 

Related to your hurricane preparedness plan, be sure your plan includes actions to be taken before, during and after the storm. Keep the lines of communication open for everyone involved. It is imperative employees understand their assignments and reporting procedures. Be sure site issues, such as boarding up buildings, securing or relocating signs or equipment and removing loose debris, are done before the storm’s arrival. After the storm, wait until the area is declared safe before proceeding to survey damage. Then, survey the site for safety hazards, downed power lines, leaking gas or fluids and damage to foundations or piping. If you lose power, report the outage to your SECO Energy representative and visit our Storm Center and Facebook at SECOenergy.com for progress updates and to monitor restoration efforts.

 

Remember, you are not alone. There are many resources to assist you in preparing for disasters. FEMA, the State of Florida and the Small Business Administration all have resources available on-line including free sample emergency plans, preparedness checklists and templates.

 

 

 

SECO Energy Insider, 2nd Quarter - Energy Conservation Tips for Small Retailers

Energy Conservation Tips for Small Retailers

 

Saving energy makes good business sense. Not only is conserving energy good for the environment, but it’s also good for your bank account. Implementing a few simple energy conservation strategies can help reduce your monthly energy bill.

 

Historical Usage
By monitoring your energy usage on your monthly electric bill you can identify patterns and understand normal monthly consumption. Knowing how and where energy is consumed is a first step to reduce costs and lower consumption.

 

Energy Efficient Equipment
Whenever possible, upgrade or retrofit light fixtures to CFLs or LEDs and consider adding occupancy sensors to turn lighting off in storerooms or other seldom-used areas. Make it convenient to unplug all equipment, not in use, with the aid of a power strip.

 

Control Your Thermostat
Many offices seem to have ongoing thermostat wars that can actually decrease your energy efficiency and lead to higher energy bills. Prevent this by investing in a programmable thermostat. According to ENERGY STAR® you can save $180 annually. Additional savings can be achieved if you program a more conservative setting during unoccupied hours.

 

Keep the Heat Outside
Ensuring your business is properly insulated and taking steps to reduce drafts can help lower your monthly bill. Door seals, window coverings, and door closers are just a few examples of low-cost ways to conserve energy.

 

For more information on how to save, contact your SECO Energy representative and arrange for a free personalized energy assessment of your facility.

 

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com

 

 

SECO Employees Aid in Power Restoration for Clay Electric Members

Late Tuesday night into early Wednesday morning, a strong line of thunderstorms swept into SECO Energy territory. Heavy rains soaked the area causing downed trees, poles and electric lines.

 

Central Florida has been the target of powerful winter thunderstorms this year, and SECO’s system continues to fare very well. This stability is attributed to solid design, quality construction, consistent maintenance and balanced vegetation management protocol.

 

At the height of the storms, almost 4,000 SECO members in Marion and Levy Counties experienced a service interruption when a Duke Energy transmission line failed. A second large-scale outage occurred when a tree fell into a line, affecting the Westwood Acres and Rainbow Lakes communities. SECO Operations employees were immediately dispatched to the affected area and worked throughout the night. Service was restored to all members by 5:30 a.m. Wednesday.

 

Clay Electric Cooperative’s members were affected by widespread outages due to the strong late night storms and asked SECO for aid. SECO was fortunate to have recovered quickly from the storm and was more than willing to lend a hand to a fellow electric cooperative. The SECO Operations team jumped into action. In just over an hour, the cooperative sent 20 of SECO’s employees to help restore power and also sent released 11 of its contracted line crews to Clay’s service area that afternoon.

 
Crews travel to Clay Electric

John LaSelva, Vice President of Operations, stated, “SECO is always willing to assist our neighbors when possible. We have answered the call to assist fellow cooperatives, investor-owned utilities and municipalities, and understand our duty to render aid when needed. SECO’s efforts to storm harden its system continue to pay off. A well-designed system that includes comprehensive vegetation management is key to not only preventing outages but is paramount to restoring outages quickly and safely when they occur.”

 

LaSelva added, “The most important consideration is the energy consumer. Power is necessary for SECO members, and all consumers for that matter, to maintain their quality of life. SECO supports cooperation among cooperatives and stands Storm Ready when weather conditions turn volatile in The Sunshine State.”

 

Learn more about preparing your family’s emergency kit online. Bookmark SECO’s Storm Center so you can quickly report an outage using just your last name and house number. Establish a SmartHub account or download the app to update your phone number. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, November 2016

SECO News, Duncans Digest, November 2016

 

Duncan’s Digest

Most people would equate a company giving money back to their consumers with flying pigs. However, SECO Energy is different. As a not-for-profit electric cooperative owned by our members, pigs really do fly this time of year – putting money back in your pocket with another record Capital Credit retirement.

 

Here’s how it works: Your membership in SECO Energy builds ownership through your energy purchases. That ownership is defined through the annual process of allocating each member’s share of the co-op’s operating margins from the prior year. The annual amounts for each member who purchased electric service from SECO Energy during that year are referred to as Capital Credit allocations.

 

Capital Credits are the accumulation of all prior year’s revenue after the co-op’s operating costs and expenses have been paid. These credits are allocated on a pro-rata basis to each SECO Energy member’s account as “Capital Credits” and represent a portion of the member’s patronage with the cooperative in the prior fiscal year.

 

SECO Energy, SECO News November 2016 - Duncan's Digest, Putting Money Back In Your Pocket

 

During its September meeting, SECO’s Board of Trustees approved letting the proverbial pig fly with a record $5.1 million to be returned (retired) to members. Since SECO Energy’s inception, the co-op has retired more than $52.4 million to current and former members. This Capital Credits return is made possible by the sound financial stewardship of SECO’s Board, leadership team and employees. In a positive way, we really do reap what we “sow” – no pun intended.

 

Each current member receiving a Capital Credits retirement this year will see the amount on the November bill listed as a line item labeled Capital Credits. Visit our Capital Credits page if you have questions about Capital Credits.

 

SECO Energy, SECO News November 2016 - 2016 Hurricane Recap

 

2016 Hurricane Recap

 

Tropical Storm Colin made landfall in the late night hours on Monday, June 6. Colin is the first named storm to make landfall in Florida since Andrea in 2013. While Colin moved across the state, parts of SECO’s service area experienced tropical-storm-force winds and extended periods of heavy rainfall. Colin caused only a small number of outages in SECO’s area. Crews worked quickly and safely to restore these outages within hours.

 

Hurricane Hermine made landfall as a Category 1 hurricane in the Big Bend area on Friday, September 2. Hermine brought buckets of rain and high winds to the area, causing approximately 14,000 total service interruptions. Along with the hurricane, tornadoes touched down in Sumter County. Members in Marion, Levy and Citrus counties were hardest hit by Hurricane Hermine. The SECO team did a stellar job in quickly restoring power by midnight that Friday.

 

Hurricane Matthew became an extremely powerful Category 3 hurricane that hugged Florida’s east coast as it traveled north Thursday, October 6. Though Matthew didn’t make landfall in Florida, the storm brought rain and very strong winds to SECO’s service area. The hurricane accounted for approximately 28,000 outages for SECO members. The area hardest hit was east Lake County, which suffered extensive damage. Broken trees, damaged utility poles, flooding and roadway debris were challenges for SECO crews and contractors. By early Saturday afternoon, all SECO members’ power was restored.

 

SECO Energy, SECO News November 2016 - 2016 Hurricane Recap

 

SECO was Storm Ready and once again proved the team is the best-of-the-best. SECO enacted its emergency restoration plan and manned Customer Service and System Operations Centers round-the-clock until all restoration was complete. Members reported service interruptions online or called and spoke to a representative 24/7. Thousands of members reached out via Facebook and Twitter to ask questions about restoration and report unsafe conditions. Members on social media offered thanks, compliments, praise, prayers and well-wishes for the entire SECO team and the contractors working to restore power.

 

Thank you, SECO Energy members, for your patience and understanding, as well as your kind words, prayers and compliments – they are truly appreciated. Words cannot begin to express our gratitude.

 

SECO Energy, SECO News November 2016 - Power Outage Safety

 

Power Outage Safety

 

If a power outage occurs, contact SECO Energy right away. Don’t assume that someone else has already reported it, and don’t worry that we’re too busy. Every call and online outage report helps pinpoint the location and extent of an outage. Be sure to let us know if you see downed power lines or any damaged utility equipment. If there’s an immediate danger, call 911.

 

Don’t Use Candles

Avoid using candles during power out-ages – the risk of fire is too great. Use battery-powered lights, like a flashlight or LED lantern, for emergency lighting.

 

Protect Your Appliances

When a storm involves high winds or lightning, turn off and unplug as many appliances as possible (including your HVAC during a summer storm). This will prevent damage from a power surge when service is restored. After the storm has passed, flip the breakers back on, plug in and turn them on one at a time. Consider enrolling in our Surge Protection program.

 

Flood Dangers

If flooding occurs or is predicted in your area – do not use any electrical devices. Turn off the main circuit breaker or remove the primary fuse cartridge – but only if you can reach it without touching water.

 

To report outages quickly and easily online, bookmark Storm Center on your smartphone or tablet or call the outage hotline at (800) 732-6141.

 

SECO Energy, SECO News November 2016 - Holiday Energy Savings, Energy Efficiency

 

Holiday Energy Savings

 

The holiday season is upon us. Decorating, holiday gatherings and gift buying are in full swing. Here are a few tips to keep your energy-saving efforts intact while enjoying all the festivities.

 

Decorate with LED holiday lights. LED lights are more efficient, last longer and are safer than standard incandescent lights. The initial purchase cost is higher, but LEDs use much less energy and produce a lot less heat.

 

Holiday gatherings usually mean a lot of cooking. Don’t peek inside the oven. Each time you open the oven door, the temperature drops by as much as 25 degrees – forcing the oven to use more energy. It’s not necessary to pre-heat the oven for baking times over one hour. You can turn off the burner 5 to 10 minutes before the dish is done on an electric stove-top. Keep the lid on until time is up.

 

When it comes to gift buying, consider purchasing ENERGY STAR qualified items. Electronics such as computers, TVs and other appliances are popular choices. ENERGY STAR qualified products may cost more up front, but they will save in energy use for years to come.

 

SECO Energy, SECO News November 2016 - Area Light Out?

 

Area Light Out?

 

Do you or a neighbor have a SECO Energy area light that isn’t working properly? Is the light blinking, shining during daylight hours or off completely? Report area light problems day or night on our website. Lights are usually repaired within 72 hours. Have the pole number and location on hand if possible.

 

SECO Energy, Expressions

 

Expressions

 

Members expressed their appreciation for the SECO Team’s hard work during Hurricane Matthew’s aftermath via our websites Contact Us page.

 

Larry Grose  –  I’ve been dealing with the public for many years and I am aware of people being the first to complain and seldom to offer atta-boys. I just would like to ask that you pass this along to the proper personnel. I want to offer an atta-boy and sincerely thank those involved for their hard work and restoring power to the homes on Firefox Lane. Your work is greatly appreciated and you are an asset to your employer and community.

 

Clint Moseley  –  I wanted to take some time to say thanks for the hard work of the folks at SECO Energy. Hurricane Matthew came through my area and I only lost power once in the middle of the night, which I suspect may have been a maintenance issue. I really appreciate it so much. You guys are wonderful and I am very lucky to have such a dedicated group of people servicing my energy needs. Thank you again and I hope you get more letters of gratitude because you guys deserve it!

 

Read the full November 2016 SECO News here.

Hurricane Matthew – Powerful Cat 4 Approaches Florida Coast Thursday Night

Per the National Hurricane Center’s afternoon forecast, Hurricane Matthew is moving northwest at 14 mph. On this track, Matthew crosses the Bahamas today and approaches Florida’s east coast tonight, strengthening to a category 4 hurricane – which means winds of 130 to 156 mph.

The forecasted path of Matthew remains parallel to Florida’s east coast – but models are mixed as to how close the eye will come to Florida’s shores and where it will head after it passes the state. It is certain that Central Florida residents east of I-75 will experience rain and tropical-storm-force winds.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on our website. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141. SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO Energy, Hurricane Matthew – Powerful Cat 4 Approaches Florida Coast Thursday Night

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. All day today, additional line crews and tree trimming contractors are arriving at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

 

 

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.

Hurricane Matthew Forecast to Hit Florida as Cat 4

Per the National Hurricane Center’s 8 am forecast, Hurricane Matthew is moving northwest at 12 mph. On this track, Matthew crosses the Bahamas today and approaches Florida’s east coast tonight, strengthening to a category 4 hurricane – which means winds of 130 to 156 mph.

 

The forecasted path of Matthew remains parallel to Florida’s east coast – but models are mixed as to how close the eye will come to Florida’s shores and where it will head after it passes the state. It is certain that Central Florida residents east of I-75 will experience rain and tropical-storm-force winds.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on our website. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141. SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. All day today, additional line crews and tree trimming contractors are arriving at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

 

 

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.

Tropical Depression #9 Tracking to Florida

National Hurricane Center has upgraded Invest 99 to Tropical Depression #9 (TD#9). As of Monday morning, the storm is currently located 25 to 35 miles northwest of Havana, Cuba and 100 miles southwest of Key West, Florida. Tropical Depression #9 is expected to track west to west-northwest and into the southeastern Gulf of Mexico through Monday.

 

This system is expected to strengthen and organize into a tropical storm as it moves into the warmer waters of the Gulf on Tuesday and Wednesday. On Thursday, this system is forecasted to turn northeastward and then eastward – landfall is projected in the Florida Panhandle by most models.

 

The forecast above is based on the NHC projections for the state. SECO’s service area specifically, will likely experience heavy rainfall, sustained winds upward of 40 mph and periods of stronger gusts, especially on Thursday and Friday. Members can expect tree-caused outages due to the wind and rain.

 

SECO is Storm Ready. Our locally-based customer service staff is ready and available to respond to member inquiries in person, by phone or online. SECO’s Operations leadership directs the SECO cavalry 24 hours a day, seven days a week – each truck is equipped to respond to member concerns or service interruptions in the field quickly and safely. Additional Operations personnel are staged to respond quickly this week. Members should ensure their smartphones/tablets are charged and report outages online through Storm Center.

 

SECO has provided an emergency checklist for members on the Storm Preparation section of our website.

 

As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area. For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings. Learn more about generator safety here.

INVEST UPGRADED TO TROPICAL DEPRESSION TRACKING FOR FLORIDA

At 5 p.m. on Sunday, National Hurricane Center upgraded Invest 99 to Tropical Depression #9 (TD#9). The storm is currently located in the Florida Straits between Cuba and the Keys. Wind speed is 35 mph and the storm is moving west at 9 mph. The NHC is projecting movement to the west and then a turn to the north or northeast over the next few days. The models are projecting that the storm will eventually move north and either make a hard turn into Florida or move into the Florida Panhandle. Please see the hyperlinks or the attached graphic as a reference.

 

The forecast above is based on the NHC projections for the state. For SECO’s service area specifically, the cooperative is estimating that a turn to the north and east may begin Tuesday, with a Thursday evening landfall in the Panhandle – but that is an estimate. Regardless of exact landfall location, SECO’s service area will likely experience 35 to 40 mph wind gusts on Thursday and Friday. Heavy rain will be possible all week and especially on Thursday and Friday. Members can expect tree-caused outages due to the wind and rain.

 

SECO is Storm Ready. Our locally-based customer service staff is ready and available to respond to member inquiries in person, by phone or online. SECO’s System Operations directs the SECO cavalry 24 hours a day, seven days a week – each truck is equipped to respond to member concerns or service interruptions in the field quickly and safely. Additional operations personnel are staged to respond quickly. Members should ensure their smartphones/tablets are charged and report outages online through Storm Center.

 

SECO Energy, INVEST UPGRADED TO TROPICAL DEPRESSION TRACKING FOR FLORIDA, storm models

 

SECO has provided an emergency checklist for members here.

 

As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area. For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings. Visit SECO’s website to learn more about generator safety.