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CEO Jim Duncan Celebrates 40 Years with SECO Energy

CEO Jim Duncan is celebrating 40 years with SECO Energy. On June 10, 1979, Duncan joined SECO (then referred to as Sumter Electric Cooperative, Inc.) in the position of Director of Accounting and Finance. He held this position until March of 1990 when he accepted the position of Chief Executive Officer (CEO). As the leader of a not-for-profit utility, Duncan’s priorities focus on maintaining affordable, reliable service for the cooperative’s member-owners.

 

Over the years, Duncan has seen a lot of positive change, tremendous economic growth and vast system expansion. In 1990 before Duncan became CEO, the cooperative served 66,600 members. Today it provides service to more than 205,000 homes and businesses. Revenue has grown from $74.4 million to $293.7 million. Total utility plant has increased from $143.5 million to $878.7 million. Member equity has matured from 22 percent to 31 percent. The co-op regularly retires capital credits to members with a $5.5 million retirement last year and a $63.3 million returned since inception.

 

Duncan is humble about his role in leading the cooperative through some tough times and building the organization’s financial strength. He stated, “Our Board of Trustees are the people who are ultimately tasked with reviewing and approving budgets that keep our cooperative fiscally healthy. I credit the Trustees with exercising sound judgement and responsible governance over the years that has allowed SECO to become the third largest cooperative in Florida and the seventh largest in the nation.”

 

Another of Duncan’s key accomplishments is the significant reduction in outage duration for members. In 1989, members experienced 348 minutes of average outage time annually. Today, that number is only 66 minutes. Duncan attributes the improvement to the development of a robust vegetation management program, system improvement projects that increase reliability, a comprehensive storm hardening program and a workforce that cares deeply about its member-owners’ satisfaction. Duncan states, “Our current senior staff deserves the recognition for ensuring that the delivery of electric service is safe, affordable and reliable and that our members receive the highest level of customer service in the industry.”

 

Surveys show that SECO Energy members are very satisfied with SECO Energy. In 2018, members again rated the not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89. When comparing SECO to the ACSI Utility Sector scores SECO is a clear national frontrunner. Nationally, cooperative utilities scored a 77 in 2018. Scores for municipal and investor-owned utilities were both slightly lower at 75.

 

Members also rank SECO high in J.D. Power surveys as well. In 2015, SECO Energy was ranked highest in satisfaction among mid-sized utilities in the south, and in 2016 and 2017, SECO was ranked highest in satisfaction among cooperatives nationally.

 

Visit About SECO to learn more about the cooperative’s history. Like SECO Energy on Facebook and Twitter to stay up-to-date on company news, to play trivia and to enter prize drawings.

SECO News, September 2017

 

Duncan’s Digest

MEGAWATTS & MILLIONS

 

On November 12, 1938, the first employees of Sumter Electric Cooperative electrified 400 homes at the crossroads of Sumter, Lake and Marion Counties. Sumter Electric has since evolved from a small, rural electric cooperative into our d/b/a name of SECO Energy, and has grown into a regional, not-for-profit electric cooperative serving members across Central Florida.

 

SECO’s growth during its 80-year history is impressive. Continued economic development in our service territory, keeps us investing in new infrastructure and upgrading our existing system. When I joined the SECO team in 1979, the cooperative served less than 39,000 members. Upon becoming CEO in 1990, we served almost 70,000 members. Since then, SECO’s membership increased to almost 200,000 members – a growth rate of 186%.

 

SECO News, September 2017 - Duncan's Digest, Megawatts and Millions

 

Population booms create a greater demand for power. To keep pace, SECO makes investing in its electric system a top priority. As of July 31, SECO’s system wide facilities investment is $817.8 million, which equates to an investment of $2.77 million per month in SECO’s system.

 

Sumter County is growing with The Villages of Fenney and Southern Oaks, future home to 8,000 houses and numerous retail spaces. As a result, SECO is upgrading that area’s substation (called “Federal” because it serves the prison) from 12kV to 25kV and building additional feeders to increase capacity.

 

In its current configuration, the substation can serve 5,000 members. The upgrade brings the capacity to 25,000 members. The substation is currently equipped with a 34-megawatt power transformer. The upgrade adds two 56-megawatt power transformers with space for another 56-megawatt power transformer if/when needed. The Federal substation upgrade investment is approximately $3 million.

 

This system upgrade also gives SECO the ability to backfeed power to members served by other substations in the event of an outage.

 

In south Lake County, crews have already upgraded equipment at our Big Creek substation. In Marion County, crews are upgrading the relay equipment at our Oak Run substation that serves members in the western State Road 200 area. In northwest Marion County, work has begun to upgrade our Blitchton substation to increase its operating voltage and capacity.

 

Future power supply development by our wholesale provider, Seminole Electric Cooperative is a topic you’ll hear about in more detail soon. Seminole supplies power to 1.6 million Floridians, and the company’s plans for the future ensure an adequate power supply with a fuel portfolio that keeps costs and rates low but also expands the use of renewable energy. That said, SECO will continue to provide reliable power to current members and be ready to serve future members.

 

It is our pleasure to serve your family’s energy needs. Thank you for being a SECO member.

 

SECO News, September 2017 - Lightning Buzz

 

Lightning Buzz

 

Florida is deemed the “Lightning Capital” of the nation. It comes as no surprise that lightning is the leading cause of outages in SECO’s service area, and it creates a host of problems for our electric system. Lightning can strike power lines directly, causing a sudden increase in the electrical field. This sudden increase causes outages by tripping fuses, reclosers and breakers installed along the lines to protect the circuit. Lightning also plays a role in the second and third leading causes of outages – trees and equipment failures. Lightning strikes trees, causing damage to tree branches, trunks and roots. Branches and entire trees fall onto lines, bringing down poles and lines, causing outages. Lightning interrupts the normal operation of transformers, cabinets, fusers and breakers, and lightning can spark fires that damage electrical equipment.

 

SECO News, September 2017 - Lightning Buzz, Branches and entire trees fall onto lines, bringing down poles and lines, causing outages.

 

Squirrels, birds and bears – oh my – they wreak havoc on SECO’s facilities. Bears use SECO poles as scratching posts, creating a weakened pole that could break and cause lines to fall. Squirrels, birds and snakes travel on SECO lines and cause outages. Birds build their nests on SECO poles and woodpeckers drill into wood poles to hollow out nests.

 

System maintenance is a constant and costly battle. During hurricane season and beyond, SECO is Storm Ready, equipped to respond quickly and safely to major weather events and occasional outages. If you experience an outage, use your tablet or smartphone to report it through Storm Center at SECOEnergy.com.

 

SECO News, September 2017 - Energy Efficiency, Curb the Silent Demanders

 

Energy Efficiency

 

Curb the Silent Demanders

 

According to energy.gov, a home’s water heater accounts for about 12% of monthly energy use. Follow these simple, easy tips to increase the energy efficiency of your water heater.

 

  1. Install a timer that turns off the unit at night or when not in use.
  2. Lower the temperature to 120º F.
  3. Wash and rinse clothes in cold water.
  4. Wash only a full load in your dishwasher on the shortest cycle.
  5. Replace showerheads and faucets with low-flow fixtures.

 

SECO News, September 2017 - Energy Efficiency, ENERGY STAR reports savings of $135 a year by replacing a washer that’s over ten years old.

 

It may be time to consider purchasing a new water heater, clothes washer or dishwasher. Look for the ENERGY STAR® label. Tankless water heaters use less energy, but the up-front costs are higher. ENERGY STAR reports savings of $135 a year by replacing a washer that’s over ten years old. ENERGY STAR-qualified dishwashers use 31% less energy and 33% less water than older models – a double-win for efficiency.

 

Searching for additional energy-saving advice? SECO’s Energy Services Specialists are available to answer your questions. Visit our website to schedule an Energy Audit appointment at your home or business today.

 

SECO News, September 2017, Congrats to the Surge Protection $300 bill credit winner

 

Surge Protection Bill Credit Winner

 

Margaret Locke from Umatilla is the winner of SECO’s $300 Surge Protection Bill Credit. Congratulations Margaret!

 

You too can add a layer of protection to your home’s appliances with SECO’s meter-based surge protection. Enroll online today!

 

Read the full September 2017 SECO News here.