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SECO Celebrates NRECA’s 75th Anniversary

SECO Energy and its fellow electric cooperatives across the nation are teaming up to bring a tree to life at National Rural Electric Cooperative Association (NRECA) headquarters in Arlington, Virginia.

 

SECO Energy’s Vegetation Management employees collected soil from its Sumterville headquarters and sent it to the NRECA. The NRECA will use the soil collected from SECO and its other electric cooperative members across to the country to plant a commemorative tree in honor of its 75th Anniversary.

 

The NRECA is the service organization for electric cooperatives, including SECO Energy, working to promote and support co-ops and be a champion for the cooperative business model. In the way that the NRECA and its member cooperatives nourish and support each other, the collected soil will used to nourish and support the 75th Anniversary commemorative tree.

 

SECO Energy CEO Jim Duncan stated, “SECO is pleased to partner with our fellow electric cooperatives by sending a small piece of SECO to celebrate the NRECA’s 75th Anniversary. Collectively, NRECA’s electric cooperative members across the country are a strong, tight-knit unit of co-ops delivering safe, affordable electric service to over 42 million homes and businesses every day.”

 

Learn more about SECO Energy and its cooperative roots. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Energy Insider – 2nd Quarter

SECO Energy Insider, 2nd Quarter - Avoid Taking the Bait When Hackers Phish

Avoid Taking the Bait When Hackers Phish

 

Online phishing emails are a very real and dangerous trend. According to Wikipedia, the annual worldwide impact of phishing was as high as five billion dollars as of 2015. Today, this number is substantially more.

 

Being aware of what phishing emails look like and how to avoid them can save a company a lot of money, damage, and stress. Computer hackers love to go phishing, but instead of baiting hooks, they’re sending emails. They disguise what looks like a trustworthy email in order to obtain sensitive information from companies and individuals. Phishing is a form of social engineering designed to trick people into clicking what appears to be a valid link but instead causes damage in one way or another.

 

The reason hackers phish is to obtain sensitive and profitable information. By clicking on the link in their email, you may be doing anything from installing a virus to allowing the hackers into your computer network. Either of these is to gain information to be used against the company or for access to sensitive information such as a social security number or password. For example, the hacker may obtain a company’s username and password to their bank account and start making money transfers. They may gain trade secrets or future plans. This vital information is up for grabs if someone is not careful when receiving a phishing email.

 

Phishing emails are designed to blend in with emails employees receive every day. For example, if you work in the accounting world and are accustomed to emails with invoices, you might receive the same type of email from a hacker with only a couple of variations. One may think that a small change isn’t a big deal, but that little detail could make all the difference. Often, the emails give a time frame or sense of urgency in order to prompt a quick click without thinking. For example, claiming your bank account is hacked and you need to click the link to reset your password. Phishing emails also often contain grammatical errors. A good example of a phishing email will look something like this:

 

SECO Energy Insider, 2nd Quarter - Avoid Taking the Bait When Hackers Phish, phishing email example

 

The easiest way to avoid falling victim to phishing emails is to always pay close attention. The “From” portion of the email address will often be similar to email addresses you would normally recognize. The slight difference could be as simple as an extra letter. Many times the sentences are not well written.

 

If an email is not one you’re expecting, question why it is being received. If the email is suspicious in any way, check with your company’s IT security team. If you receive an email asking to change a password for anything from a bank to a medical insurance site, call the company first or go directly to the website instead of clicking the link. Always check the legitimacy of the email before moving forward and warn others so everyone knows to be wary of a possible incoming attack.

 

 

 

SECO Energy Insider, 2nd Quarter - One-size-fits-all Does Not Apply

One-size-fits-all Does Not Apply

 

When it comes to surge protection, there is not a one-size-fits-all solution. Sometimes consumers spend a lot of money on surge products only to be disappointed. Typically this doesn’t relate to the product itself, instead, it’s because the manufacturer’s recommendations for installation have not been followed, contributing to poor product performance.

 

When contemplating surge protection think about multiple layers of protection. The goal should be to make sure the protector is installed as close as possible to the source you’re trying to protect. Let-thru voltages increase for every foot of excess wire used in an installation. This means additional unwanted surge energy can travel directly to your equipment/systems increasing the potential for damage. The rule-of-thumb is to use as little wire as possible, avoid loops and bends, and follow instructions as outlined.

 

Although installation is a key factor in ensuring success, without a properly connected ground at the service entrance, dollars spent on surge protection are spent in vain. Have a professional test your grounding effectiveness before you get started. Once grounding is confirmed, draw a circle around your facility. Take a look at all lines coming in such as the electric, phone, satellite, and cable. Then determine the best way to protect each point of entry.

 

Besides primary surge protector at your service entrance or before the first breaker in your main panel box, add protection at all subpanels. Pay careful attention not to forget panels feeding security systems, outdoor lighting, gates, fountains, etc. Utilize point-of-use devices on indoor equipment such as computers, copiers, fax machines, and phone chargers. Statistics show up to 80 percent of power surges are generated internally. Although these are not the surges that do the most damage, they degrade equipment over time.

 

For more information on how to protect your commercial/industrial facility from damaging surges contact your SECO Energy Key Accounts Consultant. We’ll be glad to arrange for our surge vendor to help you formulate a plan to fit your company’s specific needs.

 

 

 

SECO Energy Insider, 2nd Quarter - Member Spotlight, E.R. Jahna Industries

Member Spotlight: E. R. Jahna 474 Sand Mine, Clermont, Florida

 

E.R. Jahna Industries is American-owned and has been independently operated since 1934 from their headquarters in Lake Wales Florida. Building upon his construction and concrete background, Emil Jahna, Jr., started mining operations in 1946 supplying sand for local businesses producing concrete. Beginning in the late 1960s, E.R. Jahna’s Central Florida locations allowed them to flourish by supplying construction grade sands to Disney World, Interstate 4 and the surrounding building growth. Throughout the 1970s and 1980s, E.R. Jahna Industries purchased and started several new mines to expand their Florida footprint.

 

Today, E.R. Jahna remains owned and operated by the second and third generations of family. They continue to grow in the mining industry currently operating four sand mines in Florida and one in Savannah, GA. The company is a leading producer of high quality and reliable aggregate products – specifically sand. However, the term aggregate applies to a broad category of either fine or coarse particulate material such as silica sand, gravel, slag or crushed stone. These products are mined and used in concrete, concrete products, construction and every day modern life applications. Drain fields, road base, materials for concrete, sand for golf courses, roof tile, power poles, pavers, concrete pipe, concrete block and beach replenishment are all typical uses of aggregates here in Florida.

 

Although sand mining may sound simple, it is not! It requires a huge investment and an involved process to ensure a high quality product to meet end-use expectations. At E.R. Jahna’s in Clermont, Florida (served by SECO Energy), a dredge is used to remove sand from a pit. The sand is then transported through a pipeline to the sand plant. The sand plant washes and separates material through different processes to meet the customer’s end-use requirements. During its journey through the plant, the sand is screened of foreign debris, washed, sized, and the water removed creating the final sand aggregate product(s). Because the sand is so hard and abrasive on the metal processing equipment, continuous maintenance is required to meet production schedules and customer needs. E.R. Jahna’s maintenance program is key to its reliable production capabilities and quality products.

 

In order to compete in a competitive marketplace, E.R. Jahna continues to increase efficiency in extracting aggregates companywide. Many projects include sand plant re-configurations, efficient pump and motor upgrades, and an extensive geologic analysis of reserves and production yields. Over the next year, the E.R. Jahna 474 Independent Sand Mine will see drastic capital improvements including the total rebuild of the sand plant. With new technology and continued learning, E.R. Jahna can remain competitive and on the forefront of the aggregate mining industry.

 

 

 

SECO Energy Insider, 2nd Quarter - SECO Energy Is “Storm Ready,” Are You

SECO Energy Is “Storm Ready,” Are You?

 

Hurricane season began on June 1st and SECO Energy stands “Storm Ready.” Our System Operations Center is staffed 24 hours a day, 7 days a week and crews and support staff are available around the clock. Our Emergency Restoration Plan serves as a guide to ensure the timeliest restoration of service even under the most adverse circumstances. SECO Energy’s operating plan is continually evaluated and updated annually because we understand the importance of electricity to your business. However, this is only half the battle. You too must be storm ready.

 

For your business, being storm ready may not necessarily apply to a weather event or service interruption at your location. Depending on your operation, there could be a number of things with the potential to impact your bottom line. Having a plan in place to deal with concerns increases the chances of your business surviving. Statistics show that ninety percent of companies fail within a year unless they can resume operations within five days after a catastrophe.

 

In today’s world, businesses must prepare for the impacts of many hazards including natural disasters like hurricanes, tornados and flooding. Then there are human caused hazards, acts of violence and terrorism, technology-related issues and equipment failures. Whether the disaster is major or minor, anything that has the potential to cease operations at your location for a prolonged period of time can be crippling. A good plan is necessary to prevent this.

 

Many experts advise developing a preparedness plan consisting of the five steps as follows:

 

  1. STEP ONE-Program Management
    Assign an administrator to organize, develop and identify the regulations that establish the minimum requirements of your program.
  2.  

  3. STEP TWO-Planning
    Gather information and examine ways to identify, assess, prevent and reduce hazards and risks. Done correctly, this would include a business impact analysis.
  4.  

  5. STEP THREE-Implementation
    Create a written plan to address resource management, emergency response, communication, operational continuity, IT, employee assistance, incident management and training.
  6.  

  7. STEP FOUR-Testing and Exercises
    Evaluate your plan on an ongoing basis by conducting multiple types of training and exercises, using the results to evaluate the effectiveness of the plan.
  8.  

  9. STEP FIVE-Program Improvement
    Establish a cycle of review and methods of evaluation and make the necessary changes to keep the plan current.

 

Related to your hurricane preparedness plan, be sure your plan includes actions to be taken before, during and after the storm. Keep the lines of communication open for everyone involved. It is imperative employees understand their assignments and reporting procedures. Be sure site issues, such as boarding up buildings, securing or relocating signs or equipment and removing loose debris, are done before the storm’s arrival. After the storm, wait until the area is declared safe before proceeding to survey damage. Then, survey the site for safety hazards, downed power lines, leaking gas or fluids and damage to foundations or piping. If you lose power, report the outage to your SECO Energy representative and visit our Storm Center and Facebook at SECOenergy.com for progress updates and to monitor restoration efforts.

 

Remember, you are not alone. There are many resources to assist you in preparing for disasters. FEMA, the State of Florida and the Small Business Administration all have resources available on-line including free sample emergency plans, preparedness checklists and templates.

 

 

 

SECO Energy Insider, 2nd Quarter - Energy Conservation Tips for Small Retailers

Energy Conservation Tips for Small Retailers

 

Saving energy makes good business sense. Not only is conserving energy good for the environment, but it’s also good for your bank account. Implementing a few simple energy conservation strategies can help reduce your monthly energy bill.

 

Historical Usage
By monitoring your energy usage on your monthly electric bill you can identify patterns and understand normal monthly consumption. Knowing how and where energy is consumed is a first step to reduce costs and lower consumption.

 

Energy Efficient Equipment
Whenever possible, upgrade or retrofit light fixtures to CFLs or LEDs and consider adding occupancy sensors to turn lighting off in storerooms or other seldom-used areas. Make it convenient to unplug all equipment, not in use, with the aid of a power strip.

 

Control Your Thermostat
Many offices seem to have ongoing thermostat wars that can actually decrease your energy efficiency and lead to higher energy bills. Prevent this by investing in a programmable thermostat. According to ENERGY STAR® you can save $180 annually. Additional savings can be achieved if you program a more conservative setting during unoccupied hours.

 

Keep the Heat Outside
Ensuring your business is properly insulated and taking steps to reduce drafts can help lower your monthly bill. Door seals, window coverings, and door closers are just a few examples of low-cost ways to conserve energy.

 

For more information on how to save, contact your SECO Energy representative and arrange for a free personalized energy assessment of your facility.

 

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com

 

 

SECO Employee Aids Swindled Couple

SECO Energy’s Robert Stevens, an Energy Services Specialist, possesses the brain of an investigator and the heart of a philanthropist. Robert answered the call when an elderly couple required SECO’s assistance, found the cause of the members’ energy-use concerns and provided aid when they needed it most.

 

SECO helps members save energy and lower their bills by performing energy audits on members’ homes.The request may be in response to a bill that is abnormally high or from members who are simply looking for ways to save energy by making small changes in their homes/lifestyles.

 

In early May, SECO members Mr. and Mrs. George Somariva who reside in Lady Lake, received an electric bill that was much higher than usual. The Somarivas were concerned because of a previous, negative experience with their home warranty company and its contractor, so they called SECO for help. Within just a few days, Robert visited the Somariva’s home, completed an energy audit and found the problem. Mr. and Mrs. Somariva’s heat strips were heating the home at the same time the A/C was running to cool the home – causing the high energy usage.

 

In early 2016, the Somarivas contracted with a home warranty company that included HVAC services. The home warranty company sent a technician and there was significant confusion over what needed repair/replacement. In the end, the Somarivas gave the contractor a check representing a $2,000 deposit for a new unit. The check was cashed but they never heard from the contractor again.

 

SECO reached out to the contractor and to the home warranty management. Unfortunately, their recollections are contradictory. Some recompense was offered by the home warranty company but the Somarivas were not made whole. The couple contacted Seniors vs. Crime with their story and the agency helped them file complaints with Florida’s Department of Business and Professional Regulation against both the contractor and the home warranty company. Seniors vs. Crime determined that the contractor was not licensed as his online profile suggests and that he has a criminal record in Florida.

 

The Somarivas paid for a home warranty. They paid a contractor sent by the home warranty company. Once Robert determined the heat strip issue with the AC unit, they had to pay a reputable HVAC company to fix the problem – to the tune of $500.

 

After this large outlay, the Somarivas remained distressed because they still had two high energy bills to pay. Robert’s heart went out to the retired couple. He asked SECO to help these long-time members with their energy-use issue, and SECO agreed. The cooperative allocated a donation of Angel Funds from the company’s Pennies from Heaven program to offset the high electric bills.

 

Robert offers this advice to SECO members, “If you believe you have a problem with your HVAC unit, call SECO first. A trained Energy Services Specialist will conduct a home energy audit, and we can usually help members identify the cause of an HVAC problem. SECO’s no-cost energy audit can potentially save members thousands in needless HVAC repairs or replacements recommended by contractors looking to make a quick buck.”

 

The Somarivas are grateful to SECO for help during this ordeal. Mr. Somariva stated, “I’m glad we called SECO and spoke to Robert. He’s a knowledgeable guy, he found the problem quickly, and we had it repaired the same day. It’s a shame that Total Maintenance of Tampa won’t stand by their warranty or their word and that their contractor, Chris Martin, was not reputable or licensed. But we are thankful to SECO and Robert for their help.”

 

SECO Energy members can make an appointment for a free in-home energy audit at their home or conduct an energy audit online with SECO’s Home Energy Assessment. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

STEM Focus at Ocala’s Third Annual Youth Energy Academy

On June 8 and 9, local energy experts are teaming up to introduce high school students to the many careers in the electric utility field. SECO Energy, Duke Energy and Ocala Electric Utilities partnered with CareerSource CLM, College of Central Florida and Lockheed Martin to bring the Third Annual Youth Energy Academy to life for sixty students in Marion County.

 

The Youth Energy Academy is an interactive workshop aimed to spark the students interest in traveling an academic path toward a career in the energy industry. During the two-day event, students explore high-skill, high-wage careers in science, technology, engineering and math (STEM). The high-schoolers learn how electricity is delivered to homes and businesses, participate in hands-on demonstrations and discover the soft skills needed for a successful career.

 

Several years ago, the Florida Chapter of the American Association of Blacks in Energy (AABE) incorporated a Youth Energy Academy model focused on, but not limited to, minority students in St. Petersburg, Orlando and Ocala. The AABE goal is to proactively gain the interest of an emerging workforce by educating young people about opportunities in the energy arena.

 

STEM Focus at Ocala’s 3rd Annual Youth Energy Academy

 

Kathy Judkins, SECO Energy’s Deputy Director of Civic, Charitable and Government Affairs stated, “SECO Energy, Duke Energy and Ocala Electric Utilities have formed a strong partnership in the quest to develop a future talent pipeline of local students who show an interest in the energy industry. At this year’s Academy, students are gaining essential knowledge related to the array of jobs, careers and occupational requirements in energy today.”

 

Jim Duncan, CEO stated, “The Youth Academy aligns with two key cooperative principles, Education, Training and Information and also Concern for Community. The energy field has a bundle of diverse careers just waiting for talented candidates to apply. Participating in youth education programs gives SECO a hand in crafting its future workforce and gives local, talented youngsters employment opportunities close to home and family.”

 

Learn more about SECO Energy and its Concern for Community online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Sends Aid to Haiti

SECO Energy is partnering with NRECA International to help Haiti operate its distribution system at the Caracol Community Electrification Program (CCEP). SECO donated a late-model service truck, a late-model four-wheel drive pick-up truck, and a reel stand to aid the CCEP’s mission to offer electricity to homes and businesses in Haiti.

 

The donation effort was spearheaded by SECO’s Manager of Substation and Transmission Design Services Kenny Rodrigue. Kenny was inspired to help the people of Hispaniola Island after completing his first mission trip to the Dominican Republic and a second trip to Haiti in 2012. While in Haiti, Kenny learned that the majority of people living there don’t have access to non-stop, all-day electricity. In fact, electricity is only available about eight hours a day.

 

Without continuous electricity, the majority of the island’s people are left without clean water. Volunteers and missionaries have helped dig and build wells, but electricity is needed to pump and filter water for clean drinking.

 

Concern for Community is a key cooperative principle and SECO engages in charitable endeavors across its service territory. Partnering with NRECA International allows SECO to broaden its community support internationally.

 

NRECA International’s goal is to build an electric cooperative in Haiti and expand electricity across the island. SECO is pleased to lend a hand. The trucks and reel donated were slated to be retired from SECO’s fleet and sent to auction. The equipment had reached the end of its useful life on SECO’s system, but still has value and usability in Haiti.

 

Kenny is excited for the opportunity to further help Haiti and stated, “I’ve been looking for ways that SECO could help Haiti and NRECA International, and I was happy to learn that we had supplies available. I am thankful for the generous spirit of SECO’s executive management and Board of Trustees. As Americans, we are fortunate and blessed – easy access to electricity is a way of life, which is not the case in all parts of the world.”

 

Jim Duncan, CEO, stated, “Concern for Community is very important to SECO employees and our Board members. It is extremely satisfying for me personally that SECO is able to join with NRECA International and help a foreign country build an electric cooperative and improve quality of life for those less fortunate. Thank you to the Board for being very supportive of the International Program that helps others help themselves and to all of the SECO employees who generously give their time to make a difference in the lives of others.”

 

Learn more about SECO Energy and its Concern for Community online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Don’t be Caught in the Dark about Generator Safety

The 2017 Atlantic Hurricane Season has officially arrived, and with it the possibility of rain, lightning, heavy winds and downed trees – all of which can cause power outages. For SECO members, especially those who need continuous power to run life-saving devices, a generator can provide electricity when service is interrupted, but generators should be used with caution.

 

Before operating a portable generator, read and follow the manufacturer’s safety instructions in the operating manual. Always run a generator outside; never operate indoors or in an enclosed area. Portable generators emit carbon monoxide (CO) a colorless, odorless invisible gas that can be fatal to humans and pets. Never operate a generator when it is wet – this poses a risk for electrocution (OSHA advises using a canopy to protect from rain). Do not fuel a generator while it is running and store gasoline in approved containers, out of the reach of children.

 

A permanent or back-up generator is hard wired directly to your home’s electrical system. Installing a permanent generator is not an average do-it-yourself project. Hire a reputable electrical contractor to install the generator and to wire in its disconnect and transfer switchgear. Do not attempt to connect the generator directly to your electrical panel. Before starting your generator, always properly disconnect from SECO’s service. Read and follow the operating and safety instructions in the generator operations manual.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services, stated, “SECO’s electric system is expertly designed, soundly built and well maintained, which means outages are rare and are typically restored in less than an hour. But when major storm events come through and there is a family member who is dependent on electric medical devices, a generator should be a strong consideration. Do your research, determine your families’ needs and purchase a reliable, cost-effective unit. Read and follow the manufacturer’s instructions and keep safety in mind.”

 

Learn more about generator safety online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Clean Energy Scam Targeting SECO Members

SECO Energy is warning members that scammers have cooked up another ploy to take money from members. SECO members report they are receiving phone calls and email solicitations that SECO Energy is no longer their energy provider.

 

One such company, Arcadia Power, currently advertises that its “Evergreen Plan” is available to SECO Energy customers. The company’s website states that “you will continue to pay your SECO Energy bill as normal, while receiving a separate Arcadia Power e-bill for your fixed clean energy charges.” Please be aware that SECO does not receive energy from Arcadia Power nor does it partner with the company in any way. The idea of paying Arcadia Power money over and above your regular monthly SECO Energy bill is nonsense. If you want to enroll in a green energy program, consider enrolling in SECO Energy’s Solar Life.

 You can live the Solar Life with SECO Energy

Living the “Solar Life” requires no upfront investment in panels, no roof holes, no insurance and no maintenance costs. No need to worry about HOA or zoning restrictions, and no need to cut trees to allow a rooftop solar system to produce at full capacity. Subscriptions in the “Solar Life” program carry no cancellation fee and no minimum term. Learn more and enroll today.

 

Other companies may claim to be “clean energy” providers that have replaced SECO. This is not the case. These companies may ask SECO members to send SECO bill payments directly to them, instead of SECO. Unfortunately, members realize there is a problem when they receive notice from SECO that their electric bill is unpaid.

 

Be aware that any company claiming to be a new electric service provider instead of SECO is a scam. These scammers may call and harass members for immediate payment over the phone and threaten them with disconnection of service. Some scammers have been even been so bold as to demand a member meet them at an off-site location and pay cash.

 

Scammers may be trying to dupe consumers from other utility companies as well. Please share this important information with friends, family and neighbors.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services, stated, “SECO is a not-for-profit electric cooperative that has provided electricity to homes and businesses in Central Florida since 1938. SECO is a solid, fiscally responsible and well managed cooperative that is here to stay. If you receive a threatening phone call or questionable email, call SECO immediately to verify its authenticity. Be very cautious about a person or company asking you to release your financial information by phone or email.”

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, June 2017

SECO News June 2017, Duncan’s Digest

Duncan’s Digest

 

Dear SECO Energy Members,

From the torch, to the oil lamp, to the Edison incandescent, to the CFL and LED, lighting has changed dramatically with the times. To “let there be light” today, SECO Energy must also change with the advancements of our industry. We must control costs and provide a high level of customer service. That’s what you expect and deserve, and we stand ready to fulfill your energy needs.

 

With our 2016 Annual Report and audit complete, I am proud and humbled to share strong fiscal results. Staying ahead of growing power demand is a challenge that is capital and expense intensive. It is a delicate balance of design, construction, maintenance and vegetation management.

 

Illuminating your homes and powering your appliances and electronics is a 24/7 responsibility. “Storm Ready” is SECO’s motto when Hurricane Season converges on The Sunshine State on June 1. If a storm blows through and on the rare occasion when the lights go out, you can bet that our crews and contractors are staged and on the move to restore power the moment it’s safe. Our Emergency Restoration Plan and investments in storm preparation ensure that you will not go without power for an extended period of time.

 

Our dedication to you over the last decade of service improvements has manifested in SECO Energy earning two consecutive J.D. Power awards for highest customer satisfaction in the nation in our segment. The cooperative’s ACSI score improved in 2016 to 89 – an outstanding rating, especially when compared to investor-owned and municipal utilities.

 

What distinguishes SECO from other providers is called the cooperative difference, and is made possible by our Board of Trustees’ governance, our executive team’s leadership and, most important, the dedication and hard work of the 400+ SECO Energy employees. Learn more in the online version of the 2016 Annual Report.

 

Thank you, members, for rating SECO so highly and for your loyal patronage. We are humbled and privileged to serve as your Central Florida energy provider.

 

Jim Duncan

Chief Executive Officer

 

SECO News June 2017, Surge Protection: Protect your Appliances and Win

 

Surge Protection: Protect your Appliances and Win

 

With Atlantic Hurricane Season in full swing, are your large appliances protected from harmful power surges? Would you like a chance to win a $300 bill credit? Read on to learn more about SECO’s surge protection program and a chance to win.

 

During the month of June, The Old Farmer’s Almanac predicts daily thunderstorms with an above average rainfall. That means Florida’s daily afternoon thunderstorms will likely bring large amounts of rain, high winds and damaging lightning.

 

In addition, birds, small animals, falling trees or vehicles crashing into SECO power poles can cause power surges. Power surges are sudden, powerful increases in voltage that can damage or destroy household appliances and other electronic devices in your home.

 

SECO’s surge protection is proudly “Made in the USA” and helps you protect large appliances from damaging power surges. A certified SECO contractor will install the meter base surge arrester behind your electric meter, no appointment needed. Members can lease the surge protection for $5.95 a month with a $25 installation fee, or purchase the product for $349 with installation included. The meter base arrester is just the first step to complete protection. Members should also purchase “point of use” devices from their local home improvement or hardware store to protect sensitive electronic equipment such as televisions, computers, cordless phones and more.

 

All members enrolled in SECO’s surge protection program will be entered into a random drawing for a $300 bill credit. Enroll by August 15 for your chance to win. Members who currently have surge protection are already entered into the drawing.

 

Learn more about SECO’s surge protection and enroll online. Good luck!

 

SECO News June 2017, Hot Bucks cooling down

 

Hot Bucks Cooling Down

 

Natural gas consumption in the power sector has risen 25% in recent years. The U.S. Energy Information Administration forecast that natural gas prices will rise about 20% in 2017. That prediction is beginning to play out.

 

The overall natural gas price outlook for Q3-Q4 2017 and NYMEX futures prices indicate that rock bottom gas prices under $3/MMBtu are over. Utilities across The Sunshine State are filing for rate increases as a result.

 

SECO Energy members have benefitted from three years of steadily declining power costs – a decrease of about 12 percent during that timeframe. But now we must respond to the changing fuel market trends.

 

As a result, SECO must adjust the PCA – Power Cost Adjustment – component of your bill. Rather than paying $112.60 for 1,000 kilowatt hours, members will begin paying $114.90 for that same average usage beginning July 1 as approved by the Board of Trustees.

 

The SECO increase is $2.30 per 1,000 kWh. Comparatively, Duke Energy’s increase that took effect in January was $4.39 per 1,000 kWh, and Florida Power & Light’s was $7.00 – reflections of the changing market.

 

Learn more about SECO Energy’s financial stability in the 2016 Annual Report.

 

 

Read the full June 2017 SECO News here.

Protect Your Appliances for a Chance to Win a $300 Bill Credit

SECO Energy wants to help members protect their home’s appliances from damaging power surges – and offer a chance to win a $300 bill credit too! Members can start protecting their appliances with SECO’s meter based surge protection, proudly “Made in the USA.”

 

Sudden, powerful increases in voltage – called power surges – can damage or destroy household appliances and sensitive electronics. People commonly associate power surges with lightning and thunderstorms, but surges are also created by small animals, birds, falling trees or vehicle accidents that damage power poles, lines and other electric equipment.

 

SECO’s surge protection can help its members prevent unnecessary financial loss to prevent damage to household appliances by power surges. The surge arrester will help prevent/reduce voltage spikes and surges from entering the home and sending voltage into large appliances.

 

For a lease fee of only $5.95 per month, plus $25 installation charge, SECO’s certified electrician will install a meter base surge arrester behind the electric meter. Members can choose to purchase surge protection for $349, with installation included.

 

SECO members who sign-up to lease or purchase surge protection from June 1, to August 15 will be entered into a random drawing to win a $300 bill credit. Members currently enrolled in surge protection are automatically entered in the drawing, so there is no need for currently enrolled members to discontinue the program and re-enroll to be eligible for the drawing.

 

Learn more about surge protection, find warranty information and enroll in this valuable program online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.