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SECO News, March 2021

 

Duncan’s Digest – Retirement Announcement and 2021 “Just Business” Annual Meeting

 

Dear Members,

 

After 42 years at SECO Energy, I have formally announced my plan to retire as CEO in January 2022. I began my career with SECO in 1979 as the Director of Accounting and Finance. At that time, the cooperative was known as Sumter Electric Cooperative, and the meter count was just 37,000.

May 2018 SECO News Duncan's Digest
Growth in Central Florida took off, and when I was promoted to CEO in 1990, the meter count had almost doubled to 66,000 homes and businesses. We reached the 100,000-meter count milestone in 1999 and the 200,000-meter count milestone in 2017.

 

Without question, much has changed over my three decades as CEO. We have dramatically improved members’ service reliability through increased investments in our electric infrastructure and a strengthened vegetation management program. At the end of 2020, our meter count reached 216,477. Our total investment in our electric facilities is approaching the $1 billion mark at $955.6 million.

 

We’ve celebrated customer satisfaction wins in recent years, too. Some of my proudest moments as CEO came when SECO Energy won coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

 

Most important, I am honored to work with the best employees in the energy industry. SECO employees are world-class representatives of the cooperative purpose who provide exceptional customer service to our members. When I retire, it’s the great employees of this company I will miss the most.

 

My wife Connie and I have been married for 53 years. We are looking forward to spending more time traveling, scuba diving and relaxing on the water. We’re excited to spend more of our free time with our two sons and three grandchildren as well. Though the timing of my retirement was an emotional and difficult decision, I know it is the right time to take the next steps to focus on fun and family.

 

I hope you will tune in to watch our 83rd Annual Meeting’s live virtual webcast on Thursday, March 25, at 4:30 p.m. This will be my final address to the membership. The Meeting this year is a no-frills, virtual Annual Business Meeting that is themed “Just Business.” In our continued COVID-cautious environment, we encourage you to watch our virtual webcast from the comfort and safety of your home. The link to the live webcast will be posted on our homepage, Facebook, Twitter, Instagram and YouTube.

 

Though we are not hosting the big onsite party, we have 100 Annual Meeting prizes up for grabs. Members who vote on Annual Meeting business (a Bylaws Revision and last year’s minutes) are eligible to win a prize. The grand prizes are a 2011 refurbished GMC Canyon 4×4 extended cab truck, a golf cart and four $1,000 cash prizes. Other prizes include air fryers, tool sets, Ring doorbells, NEST thermostats, SECO bill credits and more. All members who vote on the Bylaws Revision and the 2020 Annual Meeting Minutes are eligible to win. Learn more about Annual Meeting voting and review the list of prizes on pages four and five.

 

I know the next ten months will fly by quickly, and I want to emphasize how thankful I am for the privilege of working for this great organization for 42 years.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News March 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Ripe, refreshing summer fruits and vegetables are planted in spring gardens. According to The Old Farmer’s Almanac, Florida falls in Area 1 based on the potential frost and cold period. There is still plenty of time to get seeds in the ground. Plant beans, sweet corn, muskmelons, squashes and watermelons beginning March 15. Be sure to plant cucumbers, eggplant, leeks and sweet potatoes by mid-April. If you like okra, wait until April 15 to plant. Above-ground crops should be planted March 21 – 23 or April 18 – 19. The best days for planting below-ground crops are March 3 – 4 and 30 – 31 and April 8 – 9.

 

 

SECO News March 2021 Florida Special Needs Registry

Florida Special Needs Registry

 

The Florida Division of Emergency Management has developed the Florida Special Needs Registry. Before Atlantic hurricane season begins on June 1, if you or a family member has a special need, add your name to the registry.

 

The Florida Special Needs Registry allows residents with special needs to subscribe to their county’s emergency management agency to receive assistance and alerts during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies.

 

The Special Needs Registry may help save your life. Visit the Florida Disaster website or snr.FLhealthresponse.com to locate your county and register.

 

If someone in your home depends on life-sustaining medical equipment that operates on electricity, make arrangements in advance for an emergency alternative power source. If you are considering installing a generator, go to our Safety page to view our video on generators.

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Fred Zesewitz from Eustis is the February winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

Watch SECO News for next month’s charger winner.

 

 

SECO News March 2021 "Just Business" 2021 Virtual Annual Meeting

 

“Just Business” 2020 Virtual Annual Meeting

 

Tune in virtually for SECO Energy’s 2021 Annual “Just Business” Meeting on Thursday, March 25. The Annual Business Meeting online webcast begins at 4:30 p.m. To access, click on the 2021 Virtual Annual Just Business Meeting banner at SECOEnergy.com. Links to the webcast will also be published on Facebook, Twitter and Instagram.

 

Given the continuing COVID-cautious environment, we do not encourage in-person attendance and are unable to accommodate food service, shuttle service, onsite prize distribution and other activities of previous years. The good news is that members do not have to attend the meeting to vote and be entered in the prize drawing.

 

Ways to Vote

 

To vote electronically, visit our homepage and click on the VOTE banner. You can also text “VOTE” to (352) 320-2200 and follow the link provided.

 

To vote by mail, complete the ballot included in the Official Annual Meeting Notice enclosed in your February or March billing statement. Enclose with your electric bill payment or mail completed ballot to: SECO Energy, P.O. Box 301, Sumterville, FL 33585 by Tuesday, March 23 at 5:00 p.m.

 

To vote by phone, reach out to Member Services at (352) 793-3801 during regular business hours and an agent will assist you in casting your vote.

 

To vote in person, visit one of our five Member Service Centers to view a paper copy of the Bylaws Revision and last year’s minutes. We’ll help you cast your vote when you’re ready.

 

View the full list of 100 Annual Meeting prizes up for grabs. All members who vote on 2021 Annual Meeting business are eligible to win.

 

 

SECO News March 2021 Go Green And Win

 

Go Green and Win

 

Go Green in 2021 to be eligible to win a prize. Help SECO reduce billing and paper costs and you could win a $200 bill credit, a NEST thermostat or an Amazon Echo Dot with Alexa. We’ll draw three winners each month whose account meets the three account eligibility criteria:

 

. registered through SmartHub

 

. opted out of paper billing statements

 

. enrolled in automatic bank draft

 

If you have more than one account that meets the three criteria, each account is eligible to be drawn as a winner.

 

You can enroll in bank draft and select paperless billing through SmartHub. Members who aren’t as tech savvy or do not have a smartphone or tablet can reach out to Member Services by phone for enrollment assistance.

 

We’ll choose three winners each month through 2021. GOOD LUCK!

 

 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

JANUARY’S WINNERS ARE:

 

Alma Cook from Lake Panasoffkee

 

Ron Lyle from Ocala

 

Raymond Clark from Deland

 

Susan Scarano from Floral City

 

Congratulations to our three February winners in our Go Green and Win: Paperless Billing and Bank Draft member incentive.

 

Linda Lauletta from Mascotte is the winner of a $200 SECO Energy bill credit.

 

Jerry Johnson from Ocala is the winner of a NEST thermostat.

 

Nancy Marty from Leesburg is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners. Congratulations, winners!

 

 

SECO News March 2021 Scholarship Reminder

 

Scholarship Reminder

 

Attention high school seniors interested in a career in the energy industry, SECO Energy’s Board of Trustees has approved $36,000 in scholarship funds for 12 awardees to receive $3,000 each. Completed applications are due by 5 p.m. on Friday, March 26.

 

Student Eligibility Requirements:

 

• reside in a home served by SECO Energy

 

• interested in a career in the energy industry

 

• graduating in the current school year (2021)

 

• enrolled full-time in an accredited Florida college, university, vocational/technical school by the end of 2021

 

• pursuing a degree or certification in technology, engineering, math or business

 

An independent panel of educators from SECO’s service area evaluates all applications and selects each year’s winners. Print an application by visiting our Scholarships page or pick one up from a school guidance counselor.

 

Read the full March 2021 SECO News online.

SECO Energy District 9 Members Elect Morgan Hatfield

SECO Energy members who reside in District 9 elected Morgan Hatfield as the new Trustee on SECO Energy’s Board of Trustees. The meeting was held in the District on Thursday, February 11, at Spring Creek Elementary School in Paisley for the purpose of electing a Trustee to represent District 9 on SECO’s Board of Trustees.

 

SECO Energy is a not-for-profit electric cooperative, operated for and owned by its members. SECO’s service area is geographically divided into nine Districts. One Trustee is elected from each of the nine Districts to represent their fellow members on SECO’s nine-member Board of Trustees. Collectively, the Board represents the SECO membership, meeting monthly to monitor the financial status of the cooperative while providing fiduciary oversight and participating in policy decisions that serve the best interests of the membership at large.

 

Along with Morgan Hatfield, Charles Castro of Tavares, Egor Emery of Eustis, Timothy Henke of Mount Dora, Crystal Jones of Eustis and Zackery Snaidman of Paisley each submitted a letter of intent to run for Trustee in January. SECO’s Bylaws currently require that the cooperative hold District Meetings. Subsequently, Florida Statute requires SECO to hold in-person elections as the cooperative continues to hold District Meetings as a means of electing Trustees. A drive-thru voting option was available for members to practice social distancing and to reduce the size of the indoor meeting.

 

A SECO member since 2019, Ms. Hatfield graduated from the University of Central Florida with a degree in finance. She is a Senior Wealth Advisor with Ruggie Wealth Management. Ms. Hatfield has been ranked as a five-star professional wealth manager and has served as Vice President of the 2019 Leadership Lake County.

 

Ms. Hatfield is excited to begin her SECO Energy Board service. Hatfield stated, “I want to share my appreciation for all of the District 9 members who attended the District Meeting and cast a vote. Thank you for trusting me as your District 9 Trustee. I look forward to serving the SECO membership in my role as Trustee and working with my fellow Board members.”

 

Board president Richard Dennison stated, “Congratulations, Ms. Hatfield, on your election as District 9 Trustee. On behalf of my fellow Board officers and peers, we welcome you and look forward to working with you to ensure SECO Energy’s future success.”

 

Jim Duncan CEO stated, “Ms. Hatfield, I appreciate your willingness to serve as District 9 Trustee. I applaud your dedication to your neighboring members and to the success of SECO Energy. Thank you District 9 members for participating in the cooperative’s democratic process by attending our District 9 Meeting to elect a Trustee for the SECO Board.”

 

To view a brief bio of SECO Energy’s Board of Trustees and a District boundaries map, visit our Board of Trustees page. “Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy District 8 Members Re-elect Trustee William James

SECO Energy members who reside in District 8 re-elected incumbent Trustee William James. The meeting was held in the District on Tuesday, February 9, at The Manor at The Plantation in Leesburg for the purpose of electing a Trustee to represent District 8 on SECO’s Board of Trustees.

 

SECO Energy is a not-for-profit electric cooperative, operated for and owned by its members. SECO’s service area is geographically divided into nine Districts. One Trustee is elected from each of the nine Districts to represent their fellow members on SECO’s nine-member Board of Trustees. Collectively, the Board represents the SECO membership, meeting monthly to monitor the financial status of the cooperative while providing fiduciary oversight and participating in policy decisions that serve the best interests of the membership at large.

 

Along with incumbent Trustee Mr. James, Ms. Annette Bailey of Leesburg and Mr. Martin Proctor of Groveland each submitted a letter of intent to run for Trustee in January. SECO’s Bylaws require that the cooperative hold a District Meeting. Subsequently, Florida Statute requires SECO to hold in-person elections as the cooperative continues to hold District Meetings as a means of electing Trustees. A drive-thru voting option was available for members to practice social distancing and to reduce the size of the indoor meeting.

 

A SECO member since 2002 who resides in Leesburg, Mr. James has served on SECO’s Board of Trustees for 10 years. Trustee James has spent 45 years of his career in the electric cooperative segment of the energy industry. Mr. James is also a SECO representative on the board of the cooperative’s wholesale power provider Seminole Electric Cooperative.

 

Trustee James is honored to continue his SECO Board service. Mr. James stated, “Thank you, District 8 members, for re-electing me to the SECO Energy Board. It is an honor to serve my fellow District 8 members. I look forward to continuing my Board service with SECO and working with my Board peers.”

 

Board president Richard Dennison stated, “Congratulations, Mr. James, on your re-election as District 8 Trustee. On behalf of my fellow Board officers and peers, we look forward to continue working with you.”

 

Jim Duncan CEO stated, “Mr. James, I appreciate your willingness to serve as District 8 Trustee. I applaud your dedication to your District’s members and to the success of SECO Energy. Thank you District 8 members for participating in the cooperative’s democratic process by attending the meeting to elect a Trustee for the SECO Board.”

 

To view a brief bio of SECO Energy’s Board of Trustees and a District boundaries map, visit our Board of Trustees page. “Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy District 7 Members Re-elect Trustee Joseph Kusiak

SECO Energy members who reside in District 7 re-elected incumbent Trustee Joseph Kusiak. The meeting was held in the District on Thursday, January 28, at the Rainbow Lakes Estates Community Center for the purpose of electing a Trustee to represent District 7 on SECO’s Board of Trustees.

 

SECO Energy is a not-for-profit electric cooperative, operated for and owned by its members. SECO’s service area is geographically divided into nine Districts. One Trustee is elected from each of the nine Districts to represent their fellow members on SECO’s nine-member Board of Trustees. Collectively, the Board represents the SECO membership, meeting monthly to monitor the financial status of the cooperative while providing fiduciary oversight and participating in policy decisions that serve the best interests of the membership at large.

 

Trustee Kusiak submitted his letter of intent to run for Trustee in December and ran unopposed. Even though Mr. Kusiak was unopposed, SECO’s Bylaws require that the cooperative hold a District Meeting. Subsequently, Florida Statute requires SECO to hold in-person elections as the cooperative continues to hold District Meetings as a means of electing Trustees. A drive-thru voting option was available for members to practice social distancing and to reduce the size of the indoor meeting.

 

A SECO member since 2002 who resides in Dunnellon, Mr. Kusiak was first elected to the Board at a special election in 2018. Trustee Kusiak has engaged in Board education certifications from the National Rural Electric Cooperative Association (NRECA). He has completed the Credentialed Director Certification, the Board Leadership Certification and the Director Gold Program Certification. Mr. Kusiak also serves as a SECO representative on the Florida Electric Cooperatives Association board.

 

Trustee Kusiak is excited to continue his SECO Board service. Kusiak stated, “Thank you, District 7 members, for re-electing me to the SECO Energy Board. It is an honor to serve as your representative. I look forward to working with my Board peers to ensure SECO’s success for the future.”

 

Board president Richard Dennison stated, “Congratulations, Mr. Kusiak, on your re-election as District 7 Trustee. On behalf of my fellow Board officers and peers, we look forward to continue working with you.”

 

Jim Duncan CEO stated, “Mr. Kusiak, I appreciate your willingness to serve as District 7 Trustee. I applaud your dedication to your neighboring members and to the success of SECO Energy.”

 

View our Board of Trustees page for a brief bio of SECO Energy’s Board of Trustees and a District boundaries map. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Trustee Joseph Kusiak Earns Director Gold Credential

SECO Energy congratulates District 7 Trustee Joseph Kusiak on earning his Director Gold Credential (DGC) from the National Rural Electric Cooperative Association (NRECA). The DGC offers a continuing education path for directors/trustees beyond the Credentialed Cooperative Director (CCD) and Board Leadership Certificate (BLC).

 

According to the NRECA, the DGC recognizes directors/trustees who desire a tangible credential that demonstrates their ongoing commitment to advancing their knowledge and performing their fiduciary duty to the best of their ability.

 

SECO Energy is a not-for-profit electric cooperative, operated for, and owned by its members. SECO’s nine-member Board of Trustees consists of members who live in SECO’s service area. They are elected to oversee the governance of the cooperative. Each Trustee on the Board is elected by the members who reside in his/her District. Collectively, the Trustees are responsible for establishing, reviewing and revising corporate policies to ensure that SECO continues to preserve reliable, affordable service for all members.

 

Trustee Kusiak completed the required education credits to earn both his CCD and BLC in November 2019 and is proud to complete the credits for the Director Gold Credential. Mr. Kusiak stated, “I am proud to have completed the education requirements to earn the Director Gold Credential from the NRECA. Serving on SECO Energy’s Board of Trustees and garnering the trust of the members in District 7 is an honorable and rewarding experience. I look forward to continuing my Board service and celebrating SECO’s future success.”

 

CEO Jim Duncan stated, “Congratulations, Trustee Kusiak, on earning your Director Gold Credential and completing the NRECA’s director/trustee continuing education courses. I am thankful for your Board service and willingness to serve as your District’s representative on the SECO Energy Board and to serve as one of our co-op’s representatives on the Florida Electric Cooperatives Association board.”

 

View our Board of Trustees page for a brief bio of SECO Energy’s Board of Trustees and a District boundaries map. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Returns $6.1 Million to Members

SECO Energy has positive financial news for its 210,000+ members. The not-for-profit electric cooperative is retiring a record $6.1 million in Capital Credits to current and former members. During the September Board Meeting, the SECO Board approved the record-high $6.1 million Capital Credit retirement.

 

Current members will see their portion of the retirement on their November billing statement. Look for a line item labeled “Capital Credit Ret.” Active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check at their last known mailing address.

 

Capital Credits are unique to not-for-profit, cooperatively structured businesses. SECO members own a portion of the cooperative’s equity. Members’ energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

 

CEO Jim Duncan stated, “I am especially pleased that SECO can offer members a record-high Capital Credits retirement payout this year. The COVID-19 pandemic and economic uncertainty have been stressful. Capital Credits are a tangible benefit of the not-for-profit cooperative business model. The cooperative has retired over $72.9 million to current and former members since energizing the first few hundred services in 1938.”

 

Capital Credits are the accumulation of all prior years’ revenues after SECO’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits in accordance with the cooperative’s not-for-profit 501(c)12 status. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the retirement of Capital Credits. The $6.1 million Capital Credits retirement pays out a portion of SECO’s equity to current and former members.

 

Interested in learning more about Capital Credits? Visit our Capital Credis page. Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, November 2020

 

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

 

Last month I announced a higher member-favorable Power Cost Adjustment (PCA) or “Hot Bucks” credit. This month, I have more good financial news. During the September Trustees’ Meeting, your Board approved a record-high Capital Credit retirement of $6.1 million to current and former members. Look for your Capital Credit retirement on your November bill.

 

May 2018 SECO News Duncan's Digest

 

The concept of Capital Credits is unique to not-for-profit, cooperatively structured businesses. You and your fellow 210,000+ cooperative members own a portion of SECO Energy’s equity. Your energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

 

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.1 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

 

Current members will see the retirement amount on the November billing statement as a line item labeled “Capital Credit Ret.” All active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check as long as they’ve kept SECO advised of an updated mailing address. If you move out of SECO’s service area, keep your mailing address updated so we can send future Capital Credit retirements your way.

 

For many, the COVID-19 pandemic and economic uncertainty of 2020 have been stressful. I am pleased that our members will receive a tangible benefit of the not-for-profit cooperative business model with a $6.1 million Capital Credit retirement this year. Since we energized the first few hundred members’ services in 1938 as Sumter Electric Cooperative, Inc. to now doing business as SECO Energy, we have retired $72.9 million to current and former members.

 

It is our privilege to be your electric provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News November 2020 Duncan's Digest Extra Prepaid Meter Upgrade Serves As AMI Pilot Project

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

 

You’re hearing from me twice this month due to important news that will affect the 6,300 members currently enrolled in the SECO Energy MyWay PrePay program.

 

Currently, the prepaid program uses an electric meter with an older cellular data communications system to send automated daily meter readings back to SECO. Members enrolled in the prepaid program can log in to their online accounts/apps to view their daily energy use and to use a flexible “pay-as-you-go” approach to their energy use.

 

Unfortunately, the cellular communications infrastructure currently used in these meters is becoming outdated with the advent of LTE and 5G. The meters and backbone system must be updated to remain operational as a prepaid program before year-end 2020. At the same time, this equipment upgrade allows SECO to fulfill a secondary purpose as a pilot project for a potential future AMI (Advanced Metering Infrastructure) system. Lastly, it allows SECO to offer a future time-of-use (TOU) rate to members with electric vehicles to save money by charging in lower-cost off-peak periods.

 

We have partnered with Honeywell to replace the existing and soon-to-be outdated prepaid meters with a device that offers more advanced utility-based capabilities. Recently, Honeywell joined forces with Verizon to bring AMI meters to utilities using 4G/5G Long Term Evolution (LTE) cellular data. The new AMI meters use two-way communication protocol between the utility database and the meter using the same data communications infrastructure used in your cell phones.

 

In November and December, SECO-contracted technicians will replace old prepaid meters with new Honeywell AMI meters that use Verizon cellular communications technology. Bringing an AMI program into our service area with its mix of rural, suburban and metropolitan areas will be a technical challenge. This pilot project using Honeywell’s meter and Verizon’s latest cellular technology may well prove to be the answer to our members’ needs.

 

Immediately upon installation at our prepaid account locations, the new Honeywell AMI meters will supply daily usage readings through two-way communication protocol. In the future when the Meter Data Management system is integrated with SECO’s online account platform, Smart Hub, members with the Honeywell meters will be able to see 15-minute interval usage data – to have an even closer look into their energy use habits.

 

AMI systems save significant labor dollars for many utilities. The new Honeywell meter also offers SECO the ability to detect outages, troubleshoot and reconnect/disconnect service remotely – which means improved efficiency for SECO and faster service for members who need to transfer service in a move, disconnect service or establish brand new service with SECO.

 

We have high hopes for the success of this pilot project and will review results with SECO’s Board of Trustees. If the system is successful, the Board may decide to move forward with systemwide AMI deployment in the future after evaluating a full business case. This will pave the way for all of our members to benefit from a more advanced look at their energy usage behavior and the ability to embrace energy efficiency measures if they so choose.

 

AMI FAQ

 

WHO WILL INSTALL THE AMI METER?

 

A SECO-contracted meter technician will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.

 

WILL MY SERVICE BE INTERRUPTED WHILE THE METER IS REPLACED?

 

Yes, but just briefly. You will experience a brief interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well. You do not need to be home for the meter exchange.

 

WILL THE METER’S CELLULAR TRANSMISSION AFFECT OTHER DEVICES IN MY HOME?

 

No. The cellular data of other devices in your home will not be affected or interrupted.

 

IS THE HONEYWELL METER SAFE?

 

Yes. The Honeywell meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified.

 

WHAT ARE SOME OF THE ENHANCED CAPABILITIES OF AMI METERS?

 

A fully-developed AMI system allows members to review their energy usage in almost real-time. SECO can transfer, reconnect/disconnect, and troubleshoot the service remotely. When an AMI system is deployed for all members, you can choose your billing date, set usage threshold alerts, have access to money-saving dynamic rates and much more.

 

I AM A MYWAY PREPAY MEMBER WHO WOULD LIKE TO OPT-OUT OF RECEIVING AN AMI METER. WHAT CAN I DO?

 

Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to unenroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us, call or email Customer Service to opt out.

 

NOTE: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.

 

 

Making a Difference at Christmas with Toys for Tots

Toys for Tots

 

Once again, SECO Energy employees are spreading Christmas cheer by taking part in our annual corporate Marine Corps Reserve Toys for Tots drive. We’ve had friendly competition between employees and departments in years past to collect the most bicycles and other donated toys. SECO Energy’s Pennies from Heaven program has pledged $5,000 this year to complement employees’ Toys for Tots donations.

 

Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated. We foresee a great need for children’s toys this year as many local families were affected by the COVID-19 shutdown.

 

Members can take part, as well. Join SECO in spreading Christmas joy by donating a new unwrapped toy for our annual Toys for Tots drive. Our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations from November 2 to December 7.

 

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar and uses the extra pennies to help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

 

Members who would like to register to receive toys donated through Toys for Tots can Request a Toy on their website.

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner!

 

Justin Allender from Clermont is the October winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 

 

SECO News November 2020 Toys for Tots Word Search

Toys for Tots Word Search

 

Get into the holiday spirit by completing our Toys for Tots Word Search. Donate a new, unwrapped toy for Toys for Tots at one of our Member Service Centers from November 2 to December 7.

 

November 2020 SECO News word search

 

 

Safety Corner

Safety Corner Decorating Safely

 

Do you live in a neighborhood with area light posts/poles? Please refrain from using these to display your holiday decorations. For safety reasons, SECO does not allow members or homeowners’ associations to use our poles for decorating purposes. Light poles and posts are not made for or rated for the added weight of decorations, signs or banners.

 

We also prohibit members from adding decorations, signs, advertisements, banners or sports equipment to SECO poles. Nailing, stapling or tacking items to poles degrades their structural integrity. Sharp protrusions can also injure or puncture a SECO employee or contractor or damage their protective equipment such as gloves and sleeves. The pole’s ground wire can also be damaged. More important, we don’t want our members to be injured while hanging lights or decorations from a pole not meant to support the weight of the décor or ladder leaned against it.

 

Learn more about our Keep It Clear – We Work Here safe clearance requirements around poles, meters, transformers and secondary enclosures.

 

 

SECO News November 2020 Advice From The Old Farmer's Almanac & USDA Weather Stats

Advice from The Old Farmer’s Almanac & USDA Weather Stats

 

SECO Energy’s service territory falls into the Department of Agriculture’s “Zone 9” for plant hardiness. Zones are determined by the average annual extreme temperature over the last 30 years in the area. Zone 9’s extreme minimum temps range from 20-30 degrees Fahrenheit – which is quite warm compared to the rest of the nation. Visit the USDA.gov website to learn more about plant hardiness zones.

 

Plant bulbs this fall for beautiful blooms in the spring. For a winter flower garden, The Old Farmer’s Almanac recommends planting grape hyacinth or winter aconite. Create spring blooms by planting bluebells, daffodils, fritillary, bearded or Siberian iris, ornamental onion and spring starflowers. These bulb varieties like well-drained soil and full sun – perfect for Florida!

 

 

SECO News November 2020 Energy-Efficiency Extra Schedule an HVAC Tune-Up

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

 

Fall is officially here, and cooler temperatures have arrived in Central Florida. Before the winter chill sets in, schedule an HVAC tune-up with a licensed technician. HVAC units that receive regular service function more efficiently and use less energy to heat (or cool) your home.

 

Preventative maintenance will extend the life of your HVAC unit and help you avoid an unexpected, costly repair bill. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

 

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for the electronics, appliances and just about anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

 

Read the full November 2020 SECO News online.

SECO Energy Board of Trustees Elects Officers

The SECO Energy Board of Trustees held elections on Monday, March 30 for its three Board Officer positions. District 4 Trustee Richard Dennison was elected Board President, District 9 Trustee Jerry Hatfield was elected Vice President and District 3 Trustee Gerald Anderson was elected Board Secretary/Treasurer.

 

District 4 Trustee and Board President Richard Dennison lives in Marion County and has been a SECO Energy member since 1999. Trustee Dennison was originally elected to the Board in a special election in 2015 and was most recently re-elected as the District 4 Trustee in February 2020. Mr. Dennison has previously held the office of Board Vice President.

 

District 9 Trustee and Vice President Jerry Hatfield lives in Lake County has been a SECO Energy member since 1974. Trustee Hatfield was first elected to the SECO Board in 2000 and was most recently re-elected as District 9 Trustee in February 2018. Mr. Hatfield has previously held the office of Board President.

 

District 3 Trustee and Secretary-Treasurer Gerald Anderson lives in The Villages and has been a SECO Energy member since 2013. Trustee Anderson was elected as District 3 Trustee in a special election in May 2019 when a previous Trustee stepped down. This is Mr. Anderson’s first officer position on the Board.

 

SECO Energy CEO Jim Duncan stated, “Congratulations on earning the trust of your peers. We are grateful for your time and dedication to SECO members through your Board service. We’re delivering unmatched customer satisfaction ratings, affordable rates and world-class reliability under your Board tenure. I thank you for your leadership, guidance and willingness to serve.”

 

Along with holding the election for Board officers, the Trustees welcomed new District 2 Trustee Joyce Anderson who resides in Sumterville and District 6 Trustee Michael Muffett who resides in Summerfield.

 

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Hundreds tune in to SECO Energy’s First Virtual Annual Meeting

SECO Energy hosted its first Virtual Annual Meeting on Saturday, March 28. Hundreds of members tuned in to watch the live stream of the cooperative’s 82nd Annual Meeting, and nearly 8,000 members voted on Annual Meeting business prior to the start of the virtual meeting.

 

SECO Energy decided in early March to significantly change the format of the traditional on-site Annual Meeting to a Virtual Annual Meeting in response to the Centers for Disease Control (CDC) advisories to prevent the spread of COVID-19. The CDC advised limiting gatherings to less than 50 people. In recent years, attendance at SECO’s popular on-site Annual Meeting had surged into the thousands.

 

SECO Energy Board President Jerry Hatfield called the Meeting to order at 10:30 a.m. and closed the voting platform. SECO’s Vice President of Corporate Communications and Energy Services Kathryn Gloria led the invocation and Pledge of Allegiance and introduced the Board Trustees, CEO and Cooperative Attorney. Board Secretary/Treasurer Bill James certified the Official Annual Meeting Notice before Mr. Hatfield began the President’s Report.

 

President Hatfield welcomed the members who tuned in live and explained the Annual Meeting quorum requirements. Mr. Hatfield stated, “SECO Energy is required to achieve a quorum to conduct official Annual Meeting business. With the help of a Bylaws revision passed by the membership last year, achieving a quorum is now more efficient and inclusive. We can count member participation in voting on Annual Meeting business – either electronically, in person or by mail as part of the quorum.”

 

SECO Energy CEO Jim Duncan began his CEO Report after Mr. Hatfield completed the President’s Report. Mr. Duncan addressed the audience, “Good morning and welcome to the 82nd Annual Meeting of the Membership and our 1st Virtual Annual Meeting. My presentation will be much the same as it is live, but this year members will avoid the large crowd. Limiting large gatherings is a key precautionary measure to protect against the spread of COVID-19, and a virtual meeting is the right choice this year to protect our members and employees.”

 

Mr. Duncan continued his CEO Report with his traditional military salute, first responders recognition and appreciation, introducing the senior staff and applauding the Board of Trustees and employees. Mr. Duncan spoke to the virtual audience about the cooperative’s 2019 financial results, growth, SECO’s new interactive voice response (IVR) virtual assistant, our StormCenter platform and recent customer satisfaction successes.

 

Cooperative Attorney Scott Gerken certified the 2020 Annual Meeting voting results. In total, 7,895 members voted on 2020 Annual Meeting business. As to the Bylaws Revision: Gerken certified 7,320 “Yes” votes, 198 “No” votes and 377 members abstained. As to the 2019 Annual Meeting Minutes approval: Gerken certified 7,484 “Yes” votes, 39 “No” votes and 372 members abstained. Mr. Gerken announced, “The 2020 Bylaws Revision and 2019 Annual Meeting Minutes are clearly approved by the membership.”

 

SECO Energy established a special phone number, email address and social media presence for the Virtual Annual Meeting. A panel of SECO employees interacted with members who posed questions and comments that were read and answered during the meeting by the CEO.

 

Mr. Duncan concluded the Virtual Annual Meeting by stating, “Thank you for your patience and understanding with today’s event – held virtually in the interest of public health. Your wellbeing is the highest priority as we made the decision to go virtual. The continued health of our employees is critical to keeping our system up and running.”

 

The meeting ended with the announcement of prize winners. All 7,895 members who voted were entered into the random drawing for 96 prizes. Grand prize winners are: Tammy Webb from Tavares won the 2010 Chevy Colorado 4X4; the two winners of the 2016 EZGO golf carts are William A. Wiggins from Leesburg and Terry Lester from Tavares; the $1,500 cash prize was won by Rebecca Tinder from The Villages; $1,000 cash prize went to William Boe of The Villages; and two $500 cash prizes were won by Marcia Klepinger and Thomas Wible both from The Villages. Other prizes including Apple TVs, Instapots, tool sets, Amazon Fire tablets and TVs will be shipped directly to winners. SECO will arrange for delivery of grand prizes.

 

The Virtual Annual Meeting concept was well received by members who complimented the cooperative’s decision to go virtual. CEO Jim Duncan elaborated, “SECO will evaluate the cost benefit associated with hosting a virtual meeting and may consider this approach for the future rather than holding an extremely large on-site meeting. We were actually at a point last year with maxed capacity and must find an alternative. Inviting 200,000+ people to an event with a capacity of less than 10,000 is risky. We must find more cost-effective options that encourage member participation. By mail and electronic voting worked well this year, so that is an avenue we’ll continue – with prizes of course as incentive to participate. Next year, however, we are considering a smaller, scaled-down business meeting along with a virtual option for the majority of the membership. It will be up to the Board of Trustees to approve our direction before it’s time to budget for 2021.”

 

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SECO Energy 2020 Annual Meeting Goes VIRTUAL ONLY for Public Health and Safety

SECO Energy announced that its 82nd Annual Meeting is going virtual only in the interest of public health and safety. The SECO Energy Annual Meeting is the cooperative’s pinnacle event. Based on Florida’s declared public health emergency in response to coronavirus developments, the Centers for Disease Control and Prevention (CDC) advisories and SECO’s corresponding need to activate its Emergency Response Plan, the Board of Trustees and senior leadership have determined the need to hold a virtual ONLY Annual Meeting instead of hosting the large crowd who typically attends.

 

The Virtual Annual Meeting will be live streamed online on Saturday, March 28, beginning at 10:30 a.m. Members can tune in by visiting the website and clicking on the Virtual Annual Meeting homepage banner. Board President Jerry Hatfield and CEO Jim Duncan will deliver their respective addresses via the Virtual Annual Meeting streamed live. The results of member votes on the Bylaws Revision and 2019 Annual Meeting Minutes will be announced by Cooperative Attorney Scott Gerken. Vice President Kathryn Gloria will announce the prize winners from the names drawn from the list of members who cast votes.

 

To encourage members to vote on the Bylaws Revision and 2019 Annual Meeting Minutes, SECO Energy is shifting its traditional in-person door prize drawing to a voting member drawing. All members who cast a vote are eligible to win a prize from the comfort of their home. A complete list of prizes is available on SECO’s website.

 

Members can vote electronically by visiting the website and clicking on the Vote homepage banner or by texting VOTE to (352) 320-2200. Members also have the option to complete the by-mail ballot on the Official Annual Meeting Notice and mail with their electric payment. Members who are not tech-savvy can visit a Member Service Center or call (352) 793-3801 for voting assistance. To be eligible for the prize drawing, members must cast their vote before the Virtual Annual Meeting begins at 10:30 a.m. on Saturday, March 28.

 

Prizes include a 2010 Chevy Colorado 4×4, two 2016 EZGO RSV golf carts, cash prizes ($1,500, $1,000 and two $500s), electric bill credits, WiFi thermostats, Instapots, air fryers, tool sets, Ring doorbells, Amazon Fire and Apple TVs, Fire HD tablets with Alexa, Fitbits, a 43-inch Visio TV, twenty $100/$50 VISA gift cards and more. View the full prize list online.

 

Prize winners will be announced at the end of the Virtual Annual Meeting and also published on the website. Prizes will be shipped to each winner. SECO will arrange delivery of the truck and golf carts along with the title/registration documents. Winners of the $1,500 and $1,000 prizes will receive an IRS Form 1099 and will be required to sign an IRS Form W-9 before the checks can be issued.

 

SECO Energy CEO Jim Duncan states, “The on-site Annual Meeting is an event that we look forward to hosting every year. We will certainly miss visiting with members and seeing their smiling faces for this year’s Annual Meeting, but the decision to change the format to a Virtual Annual Meeting is in the best interest of our members and employees. I hope members plan to watch the Virtual Annual Meeting on Saturday, March 28 at 10:30 a.m.”

 

Members who want to interact with SECO live during the Virtual Annual Meeting can call (352) 329-MEET or email SECO2020AM@secoenergy.com starting at 8 a.m. on Saturday, March 28. The phone number and email will only be available during the Virtual Annual Meeting timeframe. For members who aren’t able to watch virtually, a video production of the Virtual Annual Meeting will be available on SECO Energy’s YouTube channel the following week.

 

Learn more about SECO Energy’s Virtual Annual Meeting on our website. “Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.