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SECO News, November 2018

DUNCAN’S DIGEST

 

CAPITAL CREDITS

 

They say money doesn’t grow on trees, but as a member, your 2018 Capital Credits retirement has sprouted and arrives in your November bill.

May 2018 SECO News Duncan's Digest

 

You, along with 200,000+ residents are members of a not-for-profit cooperative founded in 1938 as Sumter Electric Cooperative with just 500 members. Things have changed over the years. Those meager roots planted 80 years ago have thrived.

 

Your membership branches into ownership through energy purchases – the proverbial fertilizer of patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. The annual amounts for each member who purchases electric service during the year are referred to as Capital Credit allocations.

 

Capital Credits are the accumulation of all prior year’s revenue after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO Energy member’s account as Capital Credits.

 

During its October meeting, SECO’s Board of Trustees approved a record $5.5 million to be returned (retired) to members. Since SECO’s inception, the co-op has retired more than $63.3 million to current and former members. This year’s Capital Credits return is rooted in sound financial stewardship by SECO’s Board, the leadership team and our dedicated employees.

 

Each member receiving a 2018 Capital Credits retirement will see the amount on their spruced-up November billing statement listed as a line item labeled “Capital Credits Ret.” Business members with retirements over $1,000 will receive a check. If you move out of SECO territory, keep your mailing address updated so we can send future Capital Credit retirements.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

SECO Champions November 2018
Meet two SECO Champions – Melissa and Matthew – two examples of our 400+ SECO Champion employees. Melissa and Matthew are dedicated to providing exceptional service to members, co-workers and communities.

 

MELISSA LACASSE – SYSTEM CONTROL COORDINATOR

 

LENGTH OF SERVICE – 25 YEARS

 

“My job is awesome.”

 

 

SECO Champion Melissa Lacasse is a System Control Coordinator at our SECO Headquarters who is responsible for monitoring the power delivery to SECO’s over 200,000 members. SECO’s System Control Coordinators work shifts around-the-clock, 365 days a year directing line technicians to service calls throughout our 2,100-square mile territory. Melissa and her family (her husband Ken is also a SECO employee) are long-time residents of Marion County. They enjoy football, boating and spearfishing. During Melissa’s 25-year SECO career, she has worked as a Member Services Representative, Meter Reader, Line Technician and a System Control Coordinator. “At SECO, we are a tight-knit group, whether at work or in the communities we serve. My family was thrilled when SECO hired me, and it is a blessing to work at SECO.”

 

MATTHEW DIXON – SERVICE TECHNICIAN

 

LENGTH OF SERVICE – 12 YEARS

 

“I enjoy helping people.”

 

 

SECO Champion Matthew Dixon is a Service Technician who responds to service calls and works to restore members’ power safely. Matthew’s work area covers Bushnell, Inverness, Lady Lake, The Villages and Webster. Originally from Dallas (yes, he’s a Cowboys fan), he moved to Central Florida in 1991 and joined the SECO team in 2006. Matthew, his wife, five children and 15 grandchildren attend church together where he plays bass guitar. Matthew credits his enjoyment of helping people as the reason he became a SECO Line Technician. He is prepared to respond to outage calls day or night and the appreciation he receives from members keeps him going. Watch Matthew’s video on our YouTube Channel to learn how he got the nickname “Hollywood.”

 

 

 

Safe Decorating November 2018 SECO News

SAFE DECORATING

 

‘TIS THE SEASON to spread goodwill and cheer while impressing your neighbors with your Christmas creativity.

 

For your safety, SECO prohibits Christmas décor or other attachments on its poles or decorative lights. Never place a ladder against a SECO area light or pole – you can damage the pole or suffer an electric shock.

 

Please share your Christmas joy with your neighbors, but refrain from including SECO facilities in your festive design. Decorate safely this season – Merry Christmas!

 

 

 

Holiday Energy Efficiency November 2018

HOLIDAY ENERGY EFFICIENCY

 

The holidays are just around the corner which means extra baking and cooking, along with holiday decorations. Don’t forget about energy efficiency while you are celebrating your families’ holiday traditions.

 

When baking, resist opening the oven door. Each time the door opens, the oven’s temperature can drop as much as 25 degrees which can add cooking time. Another tip – if a recipe calls for baking time over one hour – don’t waste the time and energy it takes to preheat the oven.

 

Most of us love bright, twinkling holiday lights – be sure to choose LEDs. These are more efficient, last longer and are safer than older incandescent lights. LEDs use less energy and produce less heat than standard incandescent lights.

 

Here’s to a happy, healthy, energy-efficient holiday season!

 

 

 

Toys for Tots SECO News November 2018

TOYS FOR TOTS

 

Would you like a chance to play Santa for local children in need of Christmas gifts? SECO Energy’s five Member Service Centers are available to the public as U.S. Marine Corps Reserve Toys for Tots Program drop-off locations.

 

Join the SECO crew in donating a new, unwrapped toy or two for Toys for Tots at a Member Service Center in Eustis, Groveland, Inverness, Ocala or Sumterville. SECO will gather toys through the first week of December.

 

As a not-for-profit electric cooperative, SECO is dedicated to the communities it serves. Our employees are ever-so-generous in their support of Toys for Tots and other community endeavors for which they volunteer their personal time. Thousands of children will wake up to presents under the tree on Christmas morning thanks to our employees’ and members’ giving spirit.

 

Read the full November 2018 SECO News online.

SECO News, October 2018

DUNCAN’S DIGEST

 

SECO CHAMPIONS

 

SECO Energy is a company of Champions. Our employees are local people who work hard and raise families in the communities SECO serves. When you call, email or visit a SECO location with a question or a service need, the employees who respond are right here in Central Florida.

May 2018 SECO News Duncan's Digest

 

The Operations employees who come running – braving the wind, rain and lightning to restore power – are viewed as everyday superheroes when storms blow through or equipment fails. Our Champions live and work all across our service area for the quickest response time. Nights, weekends and holidays are regular business hours for these Champions who are committed to the highest quality, most reliable electric service possible.

 

Serving your energy needs is personal for us, so we want you to get to know our employees. Whether you run into them in the grocery store, at a ball game or restoring service after an outage, I can assure you that SECO is a company of dedicated employees and upstanding citizens committed to the members we serve.

 

Meet our first two SECO Energy Champions – Paul Byrd and Aaron Vaughn. Paul is a Service Technician who works in the central part of our service territory. Aaron is a Crew Supervisor who works the second shift and covers all areas of SECO’s service territory. Read more about these gentlemen on the next page, visit our website and click on the Champions banner to watch Paul and Aaron’s videos as our very first featured Champions.

 

Watch for next month’s SECO News, engage on our social media platforms or on SECO’s homepage as we unveil a few more SECO Energy Champions every month. Each and every SECO employee works to provide you with affordable, reliable electric service. Our employees are the brightest and best in our industry, and I hope you enjoy learning more about them.

 

Together, we are “StormReady.” It is our privilege to serve your family’s energy needs.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

SECO Champions Aaron and Paul October 2018

 

Meet two SECO Champions – Aaron and Paul – two examples of our 400+ SECO Champion employees. Aaron and Paul are dedicated to providing exceptional service to our members, co-workers and communities.

 

AARON VAUGHN – TRANSMISSION & DISTRIBUTION SERVICE SUPERVISOR

 

LENGTH OF SERVICE – 6 YEARS

 

“I love my job.”

 

 

Aaron Vaughn is a SECO Champion who supervises SECO’s two-man rapid response line crews who are on-call and ready to dispatch 24 hours a day, seven days a week. Aaron and his family have lived in Central Florida for ten years, and during leisure time they enjoy local church events, fishing, gardening and raising animals in Citrus County. During storm season, SECO crews – led by supervisors like Aaron – are staged throughout our service territory so they can respond quickly when lightning takes out a transformer, a tree falls on a line or winds bring down a pole. Aaron wants members to rest assured that “SECO has crews available at all times to restore power outages whether it’s during a weekend, at midnight or a holiday – SECO is here for you.”

 

PAUL BYRD – SERVICE TECHNICIAN

 

LENGTH OF SERVICE – 14 YEARS

 

“It’s an adventure.”

 

 

[embedyt] https://www.youtube.com/edit?o=U&video_id=cX4O4mtjQ6M[/embedyt]

 

SECO Champion Paul Byrd is a Service Technician who is prepared to restore power any time – day or night. A lifelong resident of Lake County, Paul creates amazing works of art in his spare time, and he feels blessed to work for SECO while raising a wonderful family. In 2004, Hurricanes Charley, Frances and Jeanne blazed paths through Florida, and Paul remembers working 16-hour days for two weeks straight during each hurricane. He credits the challenge of three devastating storms as the reason he aspired to be a SECO Service Tech. Paul believes his commitment to keeping the lights on for SECO members has a positive impact on his own family and the community – recognizing teachers, firefighters and law enforcement officers who serve the needs of the community as a whole.

 

 

 

SECO Contributes to Local Public Education Foundations October 2018

SECO CONTRIBUTES TO LOCAL PUBLIC EDUCATION FOUNDATIONS

 

SECO Energy’s 2018 back-to-school program has contributed $10,500 to local school districts in Citrus, Lake, Marion and Sumter Counties. These four counties are home to over 200,000 homes and businesses across the SECO Energy service territory.

 

CITRUS COUNTY

 

Citrus County Education Foundation October 2018 SECO News

 

LAKE COUNTY

 

Lake County Education Foundation October 2018 SECO News

 

MARION COUNTY

 

Marion County Education Foundation October 2018 SECO News

 

SUMTER COUNTY

 

Sumter County Education Foundation October 2018 SECO News

 

As your local not-for-profit electric cooperative, SECO Energy believes in bolstering the communities we serve by contributing financial support to local schools, dedicated educators and students.

 

Read the full October 2018 SECO News online.

SECO News, September 2018

DUNCAN’S DIGEST

 

PEAK OF THE SEASON

 

During the Atlantic hurricane season, September is generally the month when hurricane and tropical storm activity peaks. SECO Energy is Storm Ready and prepared for the worst. As of early August, there were only four named storms in the Atlantic. But experience teaches us to remain vigilant.

 

May 2018 SECO News Duncan's Digest

 

SECO’s expertly designed and well-built infrastructure is able to withstand Florida’s daily summer thunderstorms. Our Operations crews are available round-the-clock 365 days of the year to come running when rare outages occur. But when a tropical storm or hurricane heads our way during storm season, we go into ALERT mode – activating our proven emergency response plan. It’s an all hands on deck scenario – our call center, communications team and other essential personnel also shift to a round-the-clock schedule to assist members and support our field employees/contractors.

 

We’re ready. Are you? Take steps to develop your family’s emergency plan well in advance. Supplies sell out quickly when storms are near, so don’t be the people in Walmart fighting over the last case of bottled water. If you need help getting started with your family’s hurricane and emergency preparation, our Storm Preparation checklist is available to view on our website.

 

Where can you find outage information? SECO’s all-new outage reporting and communications platform StormCenter is available 24 hours a day, seven days a week.

 

You can access StormCenter with your smartphone or tablet. Before an outage occurs, visit our website and enroll in outage notifications. StormCenter allows you to decide how you would like SECO to communicate outage notifications and restoration updates. You can choose to receive voice messages, text messages, emails or all three – and set “do not disturb” times for your selections. If a hurricane event causes widespread outages and restoration will take days, SECO also publishes a map devoted solely to the daily restoration plan. Visit the Daily Restoration Plan on our website.

 

The SECO communications team is active on social media as well. “Like” the SECO Energy Facebook page and “follow” us on Twitter for outage and local weather updates. Find outage information and photos, ask questions, play trivia or enter a drawing for a chance to win bill credits or other prizes.

 

Read on for more preparation ”Storm Ready” instructions about generators, shelters and county emergency operations centers. It could save your life.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

Medically Necessary Service September 2018 SECO News

MEDICALLY NECESSARY SERVICE

 

SECO Energy strives to provide world-class reliability to the over 200,000 homes and businesses in its service territory. Unexpected outages due to weather, vehicle accidents, equipment upgrades, trees or animal contact with lines, etc. means that SECO cannot guarantee 100 percent uninterrupted power.

 

If you or a loved one who is a resident on your premises needs an uninterrupted supply of electricity, please contact SECO. SECO will code your account as “critical” alerting our line technicians of a medical need in outage situations. Documentation from a physician is required to support the medical need – the required forms are available online.

 

Members who require medically essential equipment should take extra precautions during storm season. Have a plan in place for the possibility of lengthy outages. Consider evacuating to an area outside a storm’s probable track, purchasing and installing a generator or relocating to a designated shelter in your county.

 

A list of our seven counties’ Emergency Operating Centers (EOC) websites are listed below. Visit your county EOC website to sign up for county specific emergency alerts and notifications. The county EOC websites offer shelter information, hurricane preparedness tips and more.

 

 

 

Emergency Operating Center by County September 2018 SECO News

EMERGENCY OPERATING CENTER BY COUNTY

 

Your counties’ Emergency Operating Center is a good source of emergency information before, during and after a major storm event. Visit your county EOC website and sign up for emergency alerts today.

 

Create a plan today to keep you and your family safe in the event of an emergency.

 

Citrus County EOC Phone: (352) 527-2106 and (352) 746-5470

 

Hernando County EOC Phone: (352) 754-4083 and (352) 754-4111

 

Lake County EOC Phone: (352) 343-9420

 

Levy County EOC Phone (352) 486-5213

 

Marion County EOC Phone: (352) 369-8100

 

Pasco County EOC Phone: (727) 847-8137

 

Sumter County EOC Phone: (352) 689-4400

 

Read the full September SECO News online.

SECO News, July 2018

Duncan’s Digest

 

Did you know SECO Energy serves over 200,000 homes and businesses in seven Central Florida Counties? Our 2,100-square mile territory houses 48 substations, over 12,000 miles of overhead line and more than 138,000 poles. SECO provides service to over 53,000 area lights that brighten roadways, sidewalks and members’ yards.

 

May 2018 SECO News Duncan's Digest

 

The 53,000 area lights are a significant component of our system. Crews are constantly on the lookout for lights that are out or burning during the day, and SECO typically repairs an area light in about 24 hours. To provide members and others with a fast way to report area light issues, SECO developed an easy-to-use online tool. This new system is called LightFinder.

 

In LightFinder, each area light is represented by an icon. Working lights are indicated by a green lightbulb icon. Lights already reported for repair are shown as a red wrench icon. For 24 hours after repairs are complete, the light icon changes to an orange check mark. Member-owned lights are expressed as blue icons, and inactive lights are gray

 

To report an area light outage or needed repair, visit StormCenter online. Locate the LightFinder icon and proceed to the LightFinder map. In the search bar at the top of the page, input the pole number or address to locate the area light.

 

Click the icon representing the light you wish to report. An info panel opens on the right side of the screen. Choose the light problem type from the drop-down menu, enter comments and continue.

 

Once reported, you will receive an email confirmation and a follow-up notification when the light is repaired.

 

LightFinder is also accessible through our online billing/payment account management tool called SmartHub which is available as an app for your smartphone or mobile device. To download, search SmartHub in your smartphone or tablet’s app store and complete the installation instructions. By clicking the icons on the home page of the SmartHub app, you can report area light outages through LightFinder or report a power outage through StormCenter.

 

These new online tools are designed for you, our members, to save you time and to help SECO communicate with you quickly. I hope you take advantage of the tools if needed.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

SECO News July 2018 Energy Efficiency Program Into Savings

Energy Efficiency – Program Into Savings

 

Installing a programmable Wi-Fi thermostat is a low-cost step to reduce energy costs. ENERGY STAR recommends using the programmable thermostat’s pre-programmed settings to save up to $180 a year on your electric bill. You can purchase a name-brand Wi-Fi programmable thermostat at your local hardware or big box store for under $100.

 

For optimum efficiency, utilize the thermostat’s pre-set energy efficiency controls. Resist adjusting the thermostat to temporarily make a room cooler or warmer. Continued adjustments will increase the amount of energy used, and will not heat or cool your home faster. If you have strip heating, manually adjusting your thermostat by more than a few degrees at a time will cause the strips to cycle on in error.

 

During the summer, set the temperature for 78 degrees or higher. Set at 68 or lower during winter months. Program “away” timeframes so that your HVAC does not run unnecessarily while no one is home. Keep your fan setting on “Auto” and the HVAC unit’s fan will run only as needed. If the unit requires batteries, be sure to change them once a year. Weak or dying batteries will prevent programmed settings from running correctly.

 

 

 

SECO News July 2018 Safety Corner Downed Line Dangers

Safety Corner – Downed Line Dangers

 

SECO Energy inspects thousands of poles annually to ensure they are in good condition. Poles damaged by bears, woodpeckers, high winds, vehicle accidents or weakening due to age are replaced. In the event of a tornado, tropical storm or hurricane, poles may break and result in downed power lines.

 

Downed lines are extremely dangerous. Always assume a downed line is energized. Never touch a downed power line and stay far away. Even the ground near a downed line has the potential to be energized – which can cause severe injury or death. Call 911 or SECO to report a downed line immediately.

 

Warn children of the dangers of downed power lines. Children are curious by nature and may want to touch or approach downed lines. Never allow children to play near electrical equipment or climb trees encroaching overhead lines. After storms, survey your area for hazards before allowing children outside to play. A downed line may be hidden by a tree or landscaping and not easily seen.

 

Power lines and poles are often found near roadways and can be damaged in vehicle accidents. In 2017, SECO crews repaired or replaced poles over 70 times as a result of vehicle accidents. If you strike a utility pole, stay in your vehicle unless it is on fire. Practice extreme caution before exiting. A downed line may be present on your car or close by on the ground. Warn emergency personnel and bystanders about possible downed lines nearby.

 

Understand the dangers of downed power lines. Play it safe, stay away from downed lines and report immediately.

 

Read the full July SECO News online.

SECO News, June 2018

Duncan’s Digest

 

SECO Energy invests heavily in outage prevention. We spend about $10 million annually on vegetation management to reduce tree-related outages. Our storm hardening program includes diligent inspection and replacement of utility poles that won’t withstand heavy storms. We frequently upgrade the infrastructure that serves your energy needs so that you receive the most reliable service possible.

 

May 2018 SECO News Duncan's Digest

Our reliability stats are, in my view, among the very best in the nation – despite the fact that we are a Florida utility subject to a storm season that spans from June to November. We humbly recognize that even the most stringently maintained electric system sustains occasional outages for a variety of reasons such as lightning, wildlife, vehicle accidents, unexpected equipment failure, etc. With this in mind, we realized it was time to invest in new technology to give our members high-tech communications options when outages do occur. We selected technology that was smartphone and tablet friendly – because those devices continue to perform during an outage.

 

SECO researched a number of outage map and communications vendors before contracting with Kubra – a customer experience solutions provider with a proven reputation in the utility industry. The products we have developed using Kubra’s software allow SECO Energy members to receive outage information via email, text and voice notifications. These products launched on June 1 – just in time for the 2018 Atlantic hurricane season. I encourage you to visit our StormCenter page online to be familiar with these tools before the next storm.

 

All-new StormCenter web banner

The brand-new StormCenter software consists of four user-friendly platforms to communicate about outages.

 

If you’re a social media user, you will continue to find up-to-date outage information on Facebook and Twitter – enhanced by our new StormCenter tools. Keep in mind that these new tools are designed for outage communications only. Energy usage, billing and payment information will continue to be found in SmartHub, our online account portal.

 

For a full overview of SECO’s new StormCenter capabilities, view the instructional video on SECO’s Facebook page and YouTube channel.

 

I hope you take the time to program your communications channel preferences and that the 2018 hurricane season leaves you little reason to use them!

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

Read the full June SECO News online.

SECO News, May 2018

Duncan’s Digest

 

Founded in 1938, SECO Energy is a not-for-profit electric cooperative currently serving over 200,000 homes and businesses in Central Florida with affordable, reliable power. As a member, you depend on us during extreme heat, cold, inclement weather and especially during hurricane season.

 

May 2018 SECO News Duncan's Digest

 

Our newly produced “Rugged, Reliable and Ready” video on SECO’s YouTube channel highlights our gains in reliability and system improvements in the last ten years. SECO’s commitment to reliability is a key reason members have ranked SECO Energy a three-time J.D. Power award winner.

 

SECO is Storm Ready and prepared for the 2018 Atlantic hurricane season. Storm Ready isn’t just a catchy marketing slogan. Storm Ready begins with expertly designed and well-built infrastructure that is durable and able to withstand Florida’s daily summer thunderstorms along with the tropical storms and hurricanes that head our way.

 

Another component of storm readiness is our rigorous maintenance schedule. Our Operations folks investigate outages and perform infrared inspections to identify hotspots and potential equipment failures before they occur. Annually, SECO inspects thousands of poles and replaces poles that are weak or damaged, ensuring reliability and preventing outages.

 

After lightning, trees are the second leading cause of unexpected outages on SECO lines. To combat tree-related outages, SECO spends $10 million annually on a robust vegetation management program. Since 2008, our investment in vegetation management has reduced the number of tree-related outages by 50 percent.

 

Over the last decade, SECO’s Board of Trustees has approved significant investments in storm hardening and system improvement. This pays dividends for you, our member, reducing outage duration times and the frequency of power outages. Back in 2008, average power outages lasted more than two hours and were frequent occurrences. Today, outage durations are reduced to an average of 60 minutes and outage frequency has declined dramatically.

 

Storm Ready is also communicating with you when weather turns threatening, alerting you to system improvements in your area and keeping you apprised during planned and unexpected outages. Our Call Center and Member Service Centers are staffed with friendly, local representatives dedicated to customer satisfaction. You can report outages with the click of a mouse at SECOEnergy.com and connect with us on Facebook and Twitter to play trivia, enter bill credit drawings and find outage details.

 

With Atlantic hurricane season just around the corner, now is the time to prepare and win a prize. Watch the “Rugged, Reliable and Ready” video available on SECO’s YouTube channel or the link via Facebook. “Like” our Facebook page and leave a comment on the video post to share the unique steps your family takes to be Storm Ready. The top three Storm Ready ideas will win either a $300 electric bill credit, a Honeywell Wi-Fi thermostat or a NOAA weather radio.

 

Watch the video and share your Storm Ready ideas on our Facebook page before July 15. SECO is Storm Ready – are you?

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

May 2018 SECO News Storm Ready

 

Storm Ready

Storm Season – June 1

 

SECO is launching a brand-new Storm Center platform this summer – just in time for hurricane season. The new Storm Center will feature an easy-to-use interactive outage map. Members can report outages online via their smartphones and tablets.

 

Along with the new interactive outage map, members can subscribe to receive proactive outage notifications. Members will be able to choose to receive notices via voice, text or email, can set “do not disturb” parameters and opt-out of notifications at any time.

 

Along with the new outage map and communications capabilities, members will have access to an area light outage reporting map that will help SECO stay on top of our commitment to repair lights within 48 hours.

 

These new Storm Center products are scheduled to launch for your use the first week of June – watch for more details.

 

 

May 2018 SECO News Surge MitiGator

 

Surge MitiGator ™

 

Do you want to take the bite out of surges that can come through power lines and into your home through the meter? Take Surgeo’s advice – enroll today in our Surge MitiGator™ program.

 

For a limited-time, members who enroll in SECO’s Surge MitiGator™ program online enjoy the benefit of free installation. If you’ve been contemplating surge protection, now is a great time to take advantage of this special offer and give yourself peace of mind knowing your large appliances are protected from damaging spikes and surges.

 

Our proven, cutting-edge technology, made in the USA, is designed to protect your major appliances including your washer, dryer, stove, refrigerator, freezer, garbage disposal and air conditioner. The Surge MitiGator™ has a great warranty and a beastly reputation of superior product performance.

 

The Surge MitiGator™ is available for less than 20 cents a day at a lease rate of $5.95 per month, plus tax, conveniently added to your electric bill. Purchase prices range from $349.00 – $399.00 depending on your service size.

 

Enroll in SECO’s Surge MitiGator™ program today. FREE* installation is available exclusively to members who enroll online for a LIMITED-TIME only. Valid through June 30, 2018.

 

*Free installation, a $25.00 value, is available to members with standard (200-amp) residential service for a limited-time only with online enrollment only. For SECO members with services greater than 200-amps a reduced installation fee of $75.00 will apply. Surge MitiGator™ FAQs and warranty information are available online.

 

Read the full May SECO News online.

SECO News, April 2018

Duncan’s Digest

2017 Annual Report

Dear SECO Energy Members,

In this edition of Duncan’s Digest, I want to bring your attention to our newly released 2017 Annual Report which details the cooperative’s strong fiscal performance. Members who attended our March 24 Annual Meeting received a hard copy. It’s also available at SECOEnergy.com>Newsroom>Annual Report. Read it and then click over to Facebook to play Annual Report Trivia for a chance to win a $300 bill credit.

 

Duncan's Digest 2017 Annual Report

 

Find the answers to the trivia questions in the pages of the Annual Report related to our cooperative’s history, ASCI score, J.D. Power awards, the Board of Trustees and our robust financial performance. The trivia contest runs from March 26 through May 6.

 

Annual Report 2017 Trivia QuestionsTo give you a head start, the excerpt below also appears on page 1 of the Annual Report. The first clue appears in the first paragraph. Answers to the other questions appear in other Annual Report pages.   

 

SECO Energy’s beginning was humble.  Prior to President Franklin D. Roosevelt’s 1935 Rural Electric Act, also known as the REA, a home powered by electricity in rural Central Florida was only a dream. With low-interest loans from the REA, local farmers and ranchers formed Sumter Electric Cooperative, Inc. in 1938. A small group of original SECO employees started the utility from scratch, installing poles and stringing miles of electric line. On November 12, 1938, SECO turned on the lights to 400 rural homesteads in our service area. Before the close of 1938, additional homes in nearby areas were electrified. For these rural Floridians, quality of life changed dramatically.

 

Over the last 80 years, SECO has grown alongside the communities it serves. We’ve morphed from a small, rural utility to one of the fastest-growing cooperatives in the nation. SECO achieved a significant milestone in late 2017 when the cooperative energized its 200,000th meter. Today, SECO Energy is “200,000 Strong – 80 Years in the Making.”

 

Members without internet access can request a copy of the Annual Report and trivia questions mailed to you. Return the answers to SECO by May 6 for entry in the $300 bill credit drawing.

 

It is our privilege to serve as your energy provider. Thank you for your membership.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

HVAC Tune-up TimeHVAC Tune-up Time

 

HVAC EFFICIENCY INCREASES with a clean filter and annual service by a qualified technician. Your unit will operate more effectively and thus reduce your electric usage.   If your technician suggests you need a new unit, you are welcome to contact SECO for a free second opinion before committing to the purchase.

 

One of our certified Energy Services Specialists will visit your home to inspect your unit and provide a written assessment. Schedule an appointment today by visiting SECOEnergy.com>Contact Us. Select “Request Energy Audit” and submit your contact information. We’ll be in touch within just a few days.

 

 

Size Matters - Selecting a Generator

Safety Corner

Size Matters—Selecting a Generator

 

Thinking about installing a generator before Hurricane Season? Follow these important safety warnings:

 

  1. A qualified electrical contractor must perform the installation of an emergency generator, disconnect
    and transfer switchgear. This is not a DIY job.
  2. Only an electrician is qualified to connect a generator to an electrical panel. You could be electrocuted and also endanger our field employees.
  3. Always follow local, state and national fire and electric codes. Permits are required.
  4. Once installed, always disconnect from your metered electric utility service before starting your backup generator. 951701
  5. Never run an electric generator inside a building – even in a garage. It is a hazard and violates safety codes.
  6. Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.
  7. Extinguish all flames and cigarettes when handling fuel.
  8. Ensure proper ventilation and airflow around the generator.
  9. Stage a fully charged, approved fire extinguisher near the generator.
  10. Use extension cords free of exposed wires and frayed shielding.
  11. Never remove or tamper with a generator’s safety devices.
  12. Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.
  13. Generator engine parts are very hot during operation. Severe burns may result. Keep children away at all times.
  14. Generators are sold by power output measured in watts. Before purchasing, discuss your home’s size/watt needs with a knowledgeable retailer.

 

Hurricane Season begins on June 1. Get ready today!

 

Read the full April SECO News online.

SECO News, March 2018

March is Annual Meeting month at SECO Energy. Employees are excited to host the thousands of members, friends and family who will attend the upcoming meeting on Saturday, March 24. Registration opens at 8 a.m. and the business meeting begins at 10:30 a.m.

 

Duncan's Digest March 2018

 

I’m providing a sneak peek into the festivities with our 2018 Annual Meeting Map so you can navigate the compound that morning.

 

But first, did you RSVP online? Visit Annual Member Meeting or click on the home page banner. Members who RSVP online and attend the meeting are entered into a drawing for a $300 bill credit.

Save the Date

 

Upon arrival, you’ll find plenty of parking and golf cart service to shuttle those with disabilities to the registration tents. Registration lines move quickly with a copy of your bill. Photo ID is required. An additional registration tent is reserved for members using scooters, wheelchairs and walkers. Registration is where you receive tickets for gifts, breakfast and door prizes. After registration, be sure to stop at Station One – the prize ticket barrel. Drop your ticket and cross your fingers for luck.

 

Next, bring your ticket to Station Two to receive your 2017 Annual Report, SECO gift and Bylaws Voting Booklet. Amble over to Station Three with your ticket in hand for a hot breakfast sandwich (one per guest please). Enter the coffee line for a cup of joe or visit a drink station for water or a soft drink. We also serve plenty of doughnuts and cookies. Limited picnic tables and high boy tables are available on the south side of the Annual Meeting Pavilion. You are welcome to bring your own folding/camp chairs or grab a seat under the Pavilion.

 

After breakfast, make your way to the Energy Showcase and present your Station Four ticket for an additional gift – an LED provided by Seminole Electric, our wholesale power provider. Browse SECO’s energy efficiency displays. Visit with our employees and energy-savings partners. Drop by the solar demonstration on the northeast side of the Annual Meeting Pavilion to see SECO’s Solar Square project in action.

 

While cruising the grounds, locate a member of our Facebook Help Squad. Take a selfie or a picture with a SECO photo frame that shows you having a blast at the meeting. Members who “like” SECO’s Facebook page and post a photo or comment during the meeting are eligible to win a $300 bill credit. Need help? The Facebook Help Squad will help you snap and post the picture and “like” SECO’s page.

 

Head over to the Annual Meeting Pavilion to find a seat. We’ve added almost 1,000 extra seats this year to accommodate about 4,200 under the Pavilion. Snap your fingers and tap your heels to live music by Margo Rochelle and Rodeo Drive Band. Enjoy another bottle of water or soft drink or a fresh cup of coffee, and munch on a cookie or doughnut. Read through the Board-recommended Bylaws Voting Booklet before the business meeting begins at 10:30 a.m. Participate in the cooperative democratic process and vote on the Bylaws revision. Or ask me a question during the Q&A session.

 

At the close of the business meeting after the Bylaws vote, have your ticket stub available to see if there is a match during the door prize drawing. Prizes include a refurbished 2009 Chevy Colorado, an electric golf cart, cash prizes and bill credits. We have lots of other door prizes to give away including iPads and gift cards.

 

You must be present to win, so I hope to see you there!

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Read the full March SECO News online.

SECO News, February 2018

Members, mark your calendar and plan to attend SECO Energy’s 80th Annual Meeting of the Membership on Saturday, March 24, where we will celebrate hitting our 200,000 meter milestone. I hope you’ll come celebrate with us.

February 2018 Duncan's Digest

 

The event is centrally located at our Sumterville Compound at 293 S. Highway 301. Registration opens at 8 a.m., and the business meeting including my CEO Report begins at 10:30 a.m. Watch for your official Annual Meeting Notice enclosed with your bill between February 8 and March 9.

 

SECO’s Annual Meeting is the liveliest party in town – it’s a downright shindig! Arrive hungry; we’re serving hot breakfast sandwiches, doughnuts, cookies, coffee and sodas. Registered members receive a special SECO gift and a copy of our 2017 Annual Report. Browse energy efficiency displays in the Energy Showcase and visit with our energy partners and SECO employees. Enjoy live entertainment by Margo Rochelle and Rodeo Drive Band. Meet the Board of Trustees – your fellow members who you elect to oversee the cooperative’s governance.

 

Our Annual Meeting celebrates you – our member. SECO is a not-for-profit electric cooperative operating for the benefit of and owned by members. SECO does not share dividends with stockholders or investors. Instead, and per the requirements of our business model and Bylaws, our margins are allocated to members themselves, used as equity for the financial health of the cooperative and returned/retired to the members upon Board of Trustee approval. Since inception, we have retired more than $57.8 million back into your pockets. It’s the “cooperative difference” in action.

 

New this year, we’ve developed an RSVP process to project member attendance for food and gift ordering. Let us know you are coming.  Members who RSVP online and attend the meeting are entered in a drawing for a $300 bill credit.

Save the Date

 

Those members without internet access can complete the perforated slip attached to the Annual Meeting notice and enclose with the bill payment – or give us a call at (352) 793-3801 and tell us how many will be in the party. Keep in mind members still must register upon arrival to receive door prize and gift tickets.

 

This year, the Annual Meeting agenda includes a member vote of a Board-recommended revision to SECO’s Bylaws. Look for a copy of the revision in your billing statement that includes the Annual Meeting Notice. A copy will also be included in your SECO gift bag on Annual Meeting day. Before asking for your vote, we will provide an overview of the changes during the business meeting.

 

Also on the agenda is the all-time member favorite – drawing for door prizes. Grand prizes include a truck and a golf cart – each valued at about $5,000 and $1,500 in cash.

 

Other prizes include $1,000 in cash, two $500 cash prizes and two $300 bill credits. More door prizes (like iPads and gift cards) are available too, many of which are donated by local vendors and businesses that are also SECO members. The prize drawing begins after the business meeting and Bylaws vote.

Door Prizes at the SECO Annual Meeting Feb SECO News 2018

 

There is ample parking, including disabled parking and shuttle service. If you require disabled parking, please have your disabled parking permit displayed prominently on your mirror as you enter the parking area. Employees will guide you to parking and shuttles.

 

Your official Annual Meeting Notice will arrive in your February or March billing statement. There is no need to bring the notice to the meeting. Just bring a copy of your bill and photo ID. Registration lines move quickly with our electronic check-in process when you have your bill and identification.

 

Join me, your fellow cooperative members and neighbors, SECO’s Board of Trustees and our employees for the 2018 Annual Meeting of the Membership.

 

I’m looking forward to seeing each of you.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Read the full February 2018 SECO News online.